Comments on: Lessons in community from community editors: #1 Shane Richmond

By: Nuevos periodistas para un nuevo flujo de información (Modelo para la redacción del siglo XXI – 6ta parte) « tejiendo redes

Wed, 11 Nov 2009 19:14:42 +0000

[...] un montón de periodistas que tienen un rol de editores de comunidad, incluyendo a Shane Richmond en el Telegraph, Joanna Geary en Birmingham Post y Mail y Andrew Rogers, líder de UGC en Reed Business [...]

By: Diez consejos para gestionar bien una comunidad en línea « Connexion 2.0

Diez consejos para gestionar bien una comunidad en línea « Connexion 2.0 — Fri, 18 Sep 2009 12:34:05 +0000

[...] de entrevistas realizadas por Paul Bradshaw para Online Journalism Blog: 1. Shane Richmond (The Telegraph) 2. Mark Fothergill (Guardian) 3. Andrew Rogers (Reed Business Information) 4. Tom [...]

By: » Lessons in community

» Lessons in community — Mon, 02 Feb 2009 15:14:34 +0000

[...] der Rubrik “Lessons in Community” fragt Paul Bradshaw im Online Journalism Blog immer wieder Community Manager nach ihren wichtigsten [...]

By: Model for the 21st century newsroom pt.6: new journalists for new information flows | Online Journalism Blog

Thu, 04 Dec 2008 08:35:04 +0000

[...] are plenty of journalists performing a community editor role, including Shane Richmond at the Telegraph, Joanna Geary at the Birmingham Post and Mail and Andrew Rogers, head of UGC at Reed Business [...]

By: 10 conseils pour bien gérer une communauté en ligne | Samsa news

10 conseils pour bien gérer une communauté en ligne | Samsa news — Tue, 02 Dec 2008 06:22:42 +0000

[...] Shane Richmond (The Telegraph) [...]

By: Lessons in community from community editors #2: Mark Fothergill | Online Journalism Blog

Tue, 21 Oct 2008 11:13:37 +0000

[...] been speaking to news organisations’ community editors on the lessons they’ve learned from their time in the job. In the 2nd of the series, the [...]

By: Mitchell Jones

Mitchell Jones — Mon, 13 Oct 2008 15:53:53 +0000

Although I've not been amongst a site as big as the Telegraph, I have adminned a large UK-based online wrestling community (the very definition of "sad", in some circles) and what Shane wrote was absolutely spot on. People don't like to be told what to say or to be punished for breaking rules built upon little more than being for sake's sake. It is hard, though, to moderate certain people and viewpoints without raising the ire of someone, somewhere. In contrast to the third point raised, as valid as it may be in his case, I've seen instances of a vast majority of people calling for one person to be excluded from the community because his viewpoint was completely opposite to theirs and seen as being as detrimental to their world of agreement and socially accepted norms. The problem is that his opinions weren't in any way "wrong", or even forceful or hateful. They were presented respectfully and clearly, with a lot of thought. So now you're in a position to say "now do I listen to the majority and remove unpopular opinion, or defend the freedom of speech they themselves are on the side of – as long as it's for their benefit – and allow him to stay, risking the potential backlash of the community?" I think it's here where a lesson in community would really start to benefit from discussion of. Just my one pence, though.

By: Paul Bradshaw

Paul Bradshaw — Mon, 13 Oct 2008 08:22:42 +0000

Thanks, I read it at the time – a very useful resource.

By: Beth Lawton, NAA

Beth Lawton, NAA — Mon, 13 Oct 2008 07:07:04 +0000

Paul, earlier this year, the Newspaper Association of America published an "Online Community Cookbook" that has a lot of advice and a step-by-step guide to building community on news Web sites. It's at http://www.naa.org/digitaledge/cookbook ” target=”_blank”>http://www.naa.org/digitaledge/cookbook if anyone's interested.