Information is changing. The news industry was born in a time of information scarcity - and any understanding of the laws of supply and demand will tell you that that made information valuable.
But the past 30 years have seen that the erosion of that scarcity. Not only have the barriers to publishing, broadcast and distribution been lowered by desktop publishing, satellite and digital technologies, and the web - but a booming PR industry has grown up to provide these news organisations with ‘cheap’ news.
Information is changing. Increasingly, we are not seeking information out - instead, it finds us. The scarcity is not in information, but in our time to wade through it, make meaning of it, and act on it.
The last year has seen social networks like Facebook and LinkedIn updating the design of the homepage to turn it more into a notification page: the homepage as a place where you can see what your friends are doing. Your virtual center of the network.
These updates let you know what your friends are up to, but they also let you know what your friends like or share. The social networks often work as recommendation networks as well. [Read more]
Sixty percent of Americans use social media, and of those, 59 percent interact with companies on social media Web sites. One in four interacts more than once per week.
Perhaps unsurprisingly, 93 percent of social media users “believe a company should have a presence in social media”. “56 percent of users feel both a stronger connection with and better served by companies when they can interact with them in a social media environment.”
Data from an August 2008 survey of Web merchants, sponsored by Internet Retailer, found that, of the 39.3% of retail respondents that use social networks, 32% have a page on Facebook, 27% on MySpace and 26% on YouTube.
So a significant proportion of retailers are moving into social media, consumers want more, and the trend continues.
A few days ago on this blog, Paul Bradshaw wrote what he called one of the most important posts he’s ever made. Here it is.
In it he describes how the era of the awkward, socially backward geek is nearly behind us. They’re not geeks, he says, they’re early adopters. And you’d better listen to them if you want to stay a step ahead of the game. [Read more]
If you want to pick my brains on using various online tools to track breaking news and pursue stories, I’m going to be teaching a one day course on the topic next month. You can find more details and booking here.
This may be something I do more of, so if there are any areas you’d like to see me do a training course/open session on, let me know in the comments below.
I’ve decided to respond to student questions now via video. The latest collection are from Jess Barlow, and are copied below. The video responses are split into three videos - and there is a transcription of the responses at the end:
Which online tools and resources do you use to keep up to date with breaking news stories, and why do you use these?
Do you keep a personal Blog and if so how regularly do you update it, and why?
How important is Blogging to you personally, and in your opinion for online news production?
I’ve recently been playing with Seesmic once again, having briefly dabbled with an alpha invite a few months ago and stupidly written it off as a vague video blogging platform.
Recently my attention has been drawn to the Dutch news website www.en.nl. Wilbert Baan, interaction designer for the Dutch newspaper de Volkskrant, told me he wants to see “what we can do with news, social networks, wikis and more.
“I think you might like the experiment we are doing,” he wrote.
Unless your site is entertainment or the wikipedia, your visitors are not dropping by to kill time. People visit websites to solve problems: they want to learn something new, check a fact, purchase a product, or accomplish some other goal. Visitors do not come to hear your point of view for its own sake (usually), enjoy the brilliance of your branding, or le […]
three suggestions that would improve the BBC experiment and increase the likelihood of coming up with something genuinely useful: 1. Share the wisdom. Don’t keep the ideas in-house, waiting for some designated day when you pick the best of the emails. Instead curate all the ideas and make them available online. Refining other people’s work - or tweaking […]
Join us in digging through the 700,000 documents of MPs' expenses to identify individual claims, or documents that you think merit further investigation. You can work through your own MP's expenses, or just hit the button below to start reviewing. (Update, Thurs evening: More added now and more coming all the time. Check back if you haven't fo […]
In a landmark decision, Mr Justice Eady refused to grant an order to protect the anonymity of a police officer who is the author of a blog called NightJack.
Imagine my surprise this evening when I happened upon the local evening paper to find there was a whole feature about Shire Oak Reservoir, complete with lead-in on the front page. The article was clearly derived from my earlier blog post, but bore no kind of reference whatsoever to the Brownhills Blog.
With newspapers’ traditional business model in free fall, the top media minds at global design firm IDEO (designer of the Apple mouse, consultant to Fortune 500 companies) were asked to imagine: How will we get our news after the traditional model falls apart? Here's their answer.