I’ve been meaning to blog for a while now about 2 excellent books I’ve read this year about communities online, both of which are pretty much essential reading for anyone involved in community management. The first is Andrew Lih’s book The Wikipedia Revolution. Lih is for me the world’s leading academic on Wikipedia, not least because he’s been a participant
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Thanks to a prompt from Jemima Kiss, I realised it’s Ada Lovelace day today. Thanks to Suw Charman-Anderson, I’ve signed a pledge to blog about a woman in technology I admire. Well in that sentence alone I’ve already mentioned two. I’ve already blogged about two other women in technology I admire: Jo Geary and danah boyd. So that makes 4. How about
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I’ve been speaking to news organisations’ community editors on the lessons they’ve learned from their time in the job. Today, Angela Connor, Managing Editor/User-Generated Content WRAL.com and GOLO.com 1. Acknowledge good work As a community manager, it is important to make your members feel valued and appreciated. When you come across a great blog, interesting comment or great photo, send your compliments to the
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