Archive for the complaints Tag

Sources fight back: fabrication, complaints, and the Daily Mail

Juliet Shaw writes in a guest post on No Sleep ‘Til Brooklands about her experience of fighting The Daily Mail through the courts after they published an apparently fabricated article (her dissection of the article and its fictions is both painstaking and painful). There is no happy ending, but there are almost 100 comments. And once again you are struck
Read more…

Lessons in community from community editors #2: Mark Fothergill, The Guardian

I’ve been speaking to news organisations’ community editors on the lessons they’ve learned from their time in the job. In the 2nd of the series, the Guardian’s Mark Fothergill: 1. Getting the tools right for the job are ultra-important, both front end and back end: Too many sites knock together something that ‘will do’ and it always comes back to
Read more…