Online Journalism Blog

In the final parts of this series I look at two concepts that have become increasingly central to online journalism in the post-Web 2.0 era: community and conversation. I look at why journalists need to understand how both have changed, how they are linked, and how to embrace them in your work processes.

Conversation and community have always been the lifeblood of journalism. Good journalism has always sought to serve a community; commercially, journalism has always needed large or affluent communities to support it. And good journalism – whether informative or sensationalist – has always generated conversation. [Read more]

To mark 1000 posts on this blog, I thought I’d reflect on what I’ve learned since post #1.

UPDATE: Now available in German, Spanish, Hebrew, and Portuguese.

UPDATE 2: I’ll be posting further ‘1000 things’ via Twitter – you can find them with this search or this RSS feed. [Read more]

There’s a great interview with NPR’s Andy Carvin over at Poynter where he talks about their coverage of Hurricane Gustav. It’s a classic example of what I’ve previously called ‘Distributed Journalism’, and a lesson for any news organisation in how news production has changed: [Read more]

UPDATE 10: Current startups include TweetSMS, Zygotweet, Twitmobile, Twittex, HootSMS, 3jam, Tweeteroo and TwitSMS.

UPDATE 9: Two workarounds suggested

UPDATE 8: Avatar campaign now under way. Now available for  the following mobile operators: 3 (http://www.tw3t.com/f/25l); O2: http://www.tw3t.com/f/25m; Orange: http://www.tw3t.com/f/25g; T-Mobile: www.tw3t.com/f/25o; Virgin Mobile (http://www.tw3t.com/f/25n); and Vodafone: http://www.tw3t.com/f/25k. Generic image also created by dear2world

UPDATE 7: Nathan Monk is suggesting a campaign of sending ‘boo’ tweets to Twitter founder Biz Stone

UPDATE 6: Journalism.co.uk reports on the impact on many newspapers’ plans

UPDATE 5: Interview about TweetSMS at ArabCrunch.

UPDATE 4: Also filling that gap are Zygotweet.com - also recommended is Jaiku.

UPDATE 3: Also from the Facebook group wall: Some are calling for a ‘Twitter strike’ on August 18

UPDATE 2: That gap in the market has already been spotted: TweetSMS.com (also on Twitter) offers to deliver text messages “for a low price”. On the Facebook group Wall Bullying.co.uk (also on Twitter) notes of Twitter’s official statement: “the prices they are getting charged are way over the odds: on the volume they are hitting it could be as low as 0.3 – 0.5p a text.”

UPDATE: Nicolas Gosset has set up a group to campaign in France

So Twitter has cancelled SMS updates for users outside of the US, Canada and India, apparently because it has been unable to arrange decent billing deals with mobile operators outside of those countries.

So I’ve set up a Facebook group in the UK to put some pressure on mobile operators to cut a deal, fast. It’s in their interests, after all – how many of us started to use text messaging more often because of Twitter? And how many of us are now going to stop?

Hope you can join and add to the numbers (even if you’re not in the UK). Also, if you’re not in the UK, please set up a group for your own country, let me know about it, and we can build a network of these.

Every week I come across some web-based service that makes it possible to do in a few clicks what a year ago would have required anything from a day of fiddling to months of developer time. Today’s tool is one of a number offered by Dapper, a company which aims to “make it easy and possible for anyone to extract and reuse content from any website.” The tool is the Facebook Appmaker. [Read more]

Virtual intern Natalie Chillington rounds up last week’s online journalism-related news

Google

• Google will announce a new metrics tool to measure web site audience, to rival current power players Nielsen and ComScore.

• Lots of debate over whether Google is making us stupid

WordPress

• Puffbox.com announces it will be sponsoring WordCamp UK in July,bringing together around 100 devotees of WordPress in Birmingham for aweekend of code and conversation. [Read more]

The following are answers to a question posed by Greg Manset (via Facebook, naturally):How can journalists use Facebook?

1. As a great way to find contacts. For example: say you cover the health industry and you add 20 of your contacts to Facebook – by looking at their friends you may be able to find other contacts you wouldn’t otherwise have met. Now, you obviously have to be careful you don’t add whistleblowers or anonymous sources and risk their anonymity, but for most day to day work this can be really useful. I should add that LinkedIn and Twitter can be used in the same way. [Read more]

Yahoo! have released a family of Reputation patterns:

“They don’t tell you how to lay out a page or where to put an interactive widget. Instead, they address how to design a reputation system for your social software.”

Why is this important? The patterns are a wonderful resource for any news organisation looking to plan a community element in which reputation performs a role. In my experience, reputation systems are pretty important in encouraging users to keep coming back to your online community – you could argue, for instance, that the number of friends in Facebook or followers in Twitter is one simple example. Plurk more explicitly uses ‘karma’, as does (in a much better way) Slashdot (for more on Slashdot and karma systems I thoroughly recommend Gatewatching by Axel Bruns).

Yahoo say these are “the first of several collections of social-design related patterns that we’re working on,” so worth keeping an eye on what comes next.

I’ve set up a Facebook group for journalism and news entrepreneurs – a place to network, share ideas and gather support. Join it if you think it’ll be useful.

PS: If you’ve not joined the Online Journalism Blog Facebook group, please do. It’s great.

Following my post on the Seven psychological complaints of bloggers and social media addicts, it appears there have been more syndromes identified. Here they are:

Meme Orphanism

Identified by KerryJ, sufferers exhibit intense feelings of alienation after missing out on viral ‘event’, e.g. Twitter Cartoon Day. See also: FOOcamp anxiety.

Wit Anxiety Gloom Syndrome (WAGS)

Identified by Sarah Hartley: “The sufferer feels what they have to add to the world is so humourous it must be shared – but only after every one of the 140 characters has been considered in depth. Stems from a deep-rooted phobia of “comment shame”.”

Community Disconnection Attack

Patient experiences disorientation upon becoming stranded from social media ‘anchors’ such as Facebook groups, Twitter, blog community etc. Triggers include: service outage; power or battery failure; loss of wifi signal.

User Account Phantasm

Patient is haunted by the ghosts of user accounts created but never used, or long since abandoned. Symptoms include random friend invites from imaginary MySpace users; emails from Plaxo; and Pownce files from the ghostly Dave Winer.