Tag Archives: google

So Google scans email for dodgy images – should we be worried about scanning for sensitive documents?

Gmail logo

You could be forgiven for not having heard of John Henry Skillern. The 41 year old is facing charges of possession and promotion of child pornography after Google detected images of child abuse on his Gmail account.

Because of his case we now know that Google “proactively scours hundreds of millions of email accounts” for certain images. The technology has raised some privacy concerns which have been largely brushed aside because, well, it’s child pornography.

Sky’s technology correspondent Tom Cheshire, for example, doesn’t think it is an invasion of our privacy for “technical and moral reasons”. But should journalists be worried about the wider applications of the technology, and the precedent being set?

Continue reading

The regional press on Twitter: interview with Johnston Press’s Mark Woodward

In a previous post, we saw that some regional newspapers do a lot better than others in terms of their Twitter click-through rate. Johnston Press titles, The Northampton Chronicle and Echo, The Scotsman and The Lancashire Evening Post tended to perform the best out of the 10 newspapers that we looked at in this regard.

The Online Journalism Blog talked to Mark Woodward, head of websites at Johnston Press, about the findings and about how Johnston Press sees Twitter as a whole.

Johnston Press Logo

Image: Johnston Press

How Johnston Press adapted to Twitter

The need to adapt to the evolving digital landscape is very important for regional newspapers as they attempt to reduce the well documented decline in readership.

A large part of this adaptation is concerned with the growth of social media and the ways that this can be used to drive traffic to a news site.

Out of all the papers analysed in the original post, the Johnston Press titles seemed to be doing this best.

Continue reading

Online security for journalists: never assume you’re secure

image from xkcd

image from xkcd

With news last week of the New York Times and Washington Post being hacked recently, The Muckraker‘s Lyra McKee looks at internet security.

“They were able to hack into the computer and remotely access my Facebook account, printing out a transcript of a private conversation. Then they told me who I’d been talking to over the past week and who was on my contacts list. They’d hacked into my phone. When they first told me they could hack into computers and phones, I didn’t believe them. So they showed me.”

I was sitting at the kitchen table of one of Northern Ireland’s few investigative journalists. He was shaken.

In thirty years of reporting, Colin (not his real name) has seen things that would leave the average person traumatized. A confidante of IRA terrorists, he has shaken hands with assassins and invited them into his home for a chat over a cup of tea – as he had done with me that night.

A few weeks previous, during one visit from a source, the subject of hacking had come up. Continue reading

Does Google think your product review is linkspam?

Be prepared... by Mark Lindner

Image by Mark Lindner on Flickr

Google’s guidance on linking has just been updated to include free gifts among the factors that might count against a webpage’s ranking.

The guidance on link schemes now includes “sending someone a ‘free’ product in exchange for them writing about it and including a link” as an example of “link schemes which can negatively impact a site’s ranking in search results” Continue reading

Leveson: the Internet Pops In

The following post was originally published by Gary Herman on the NUJ New Media blog. It’s reproduced here with permission.

Here at Newmedia Towers we are being swamped by events which at long last are demonstrating that the internet is really rather relevant to the whole debate about media ethics and privacy. So this is by way of a short and somewhat belated survey of the news tsunami – Google, Leveson, Twitter, ACTA, the EU and more.

When Camilla Wright, founder of celebrity gossip site Popbitch (which some years ago broke the news of Victoria Beckham’s pregnancy possibly before she even knew about it), testified before Leveson last week (26 January 2012) [Guardian liveblog; Wright’s official written statement (PDF)] the world found out (if it could be bothered) how Popbitch is used by newspaper hacks to plant stories so that they can then be said to have appeared on the internet. Anyone remember the Drudge report, over a decade ago?

Wright, of course, made a somewhat lame excuse that Popbitch is a counterweight to gossip magazines which are full of stories placed by the PR industry.

But most interesting is the fact that Wright claimed that Popbitch is self-regulated and that it works.

Leveson pronounced that he is not sure there is ‘so much of a difference’ between what Popbitch does and what newspapers do – which is somehow off the point. Popbitch – like other websites – has a global reach by definition and Wright told the Inquiry that Popbitch tries to comply with local laws wherever it was available – claims also made more publicly by Google and Yahoo! when they have in the past given in to Chinese pressure to release data that actually or potentially incriminated users and, more recently, by Twitter when it announced its intention to regulate tweets on a country-by-country basis.

Trivia – like the stuff Popbitch trades – aside, the problem is real. A global medium will cross many jurisdictions and be accessible within many different cultures. What one country welcomes, another may ban. And who should judge the merits of each?

Confusing the internet with its applications

The Arab Spring showed us that social media – like mobile phones, CB radios, fly-posted silkscreen prints, cheap offset litho leaflets and political ballads before them – have the power to mobilise and focus dissent. Twitter’s announcement should have been expected – after all, tweeting was never intended to be part of the revolutionaries’ tool-kit.

There are already alternatives to Twitter – Vibe, Futubra, Plurk, Easy Chirp and Blackberry Messenger, of course – and the technology itself will not be restrained by the need to expand into new markets. People confuse the internet with its applications – a mistake often made by those authorities who seek to impose a duty to police content on those who convey it.

Missing the point again, Leveson asked whether it would be useful to have an external ombudsman to advise Popbitch on stories and observed that a common set of standards across newspapers and websites might also help.

While not dismissing the idea, Wright made the point that the internet made it easy for publications to bypass UK regulators.

This takes us right into the territory of Google, Facebook and the various attempts by US and international authorities to introduce regulation and impose duties on websites themselves to police them.

ACTA, SOPA and PIPA

The latest example is the Anti-Counterfeit Trade Agreement (ACTA) – a shadowy international treaty which, according to Google’s legal director, Daphne Keller, speaking over a year ago, has ‘metastasized’ from a proposal on border security and counterfeit goods to an international legal framework covering copyright and the internet.

According to a draft of ACTA, released for public scrutiny after pressure from the European Union, internet providers who disable access to pirated material and adopt a policy to counter unauthorized ‘transmission of materials protected by copyright’ will be protected against legal action.

Fair use rights would not be guaranteed under the terms of the agreement.

Many civil liberty groups have protested the process by which ACTA has been drafted as anti-democratic and ACTA’s provisions as draconian.

Google’s Keller described ACTA as looking ‘a lot like cultural imperialism’.

Google later became active in the successful fight against the US Stop Online Piracy Act (SOPA) and the related Protect Intellectual Proerty Act (PIPA), which contained similar provisions to ACTA.

Google has been remarkably quite on the Megaupload case, however. This saw the US take extraterritorial action against a Hong Kong-based company operating a number of websites accused of copyright infringement.

The arrest of all Megaupload’s executives and the closure of its sites may have the effect of erasing perfectly legitimate and legal data held on the company’s servers – something which would on the face of it be an infringement of the rights of Megaupload users who own the data.

Privacy

Meanwhile, Google – in its growing battle with Facebook – has announced its intention to introduce a single privacy regime for 60 or so of its websites and services which will allow the company to aggregate all the data on individual users the better to serve ads.

Facebook already does something similar, although the scope of its services is much, much narrower than Google’s.

Privacy is at the heart of the current action against Google by Max Mosley, who wants the company to take down all links to external websites from its search results if those sites cover the events at the heart of his successful libel suit against News International.

Mosley is suing Google in the UK, France and Germany, and Daphne Keller popped up at the Leveson Inquiry, together with David-John Collins, head of corporate communications and public affairs for Google UK, to answer questions about the company’s policies on regulation and privacy.

Once again, the argument regarding different jurisdictions and the difficulty of implementing a global policy was raised by Keller and Collins.

Asked about an on-the-record comment by former Google chief executive, Eric Schmidt, that ‘only miscreants worry about net privacy’, Collins responded that the comment was not representative of Google’s policy on privacy, which it takes ‘extremely seriously’.

There is, of course, an interesting disjuncture between Google’s theoretical view of privacy and its treatment of its users. When it comes to examples like Max Mosley, Google pointed out – quite properly – that it can’t police the internet, that it does operate across jurisdictions and that it does ensure that there are comprehensive if somewhat esoteric mechanisms for removing private data and links from the Google listings and caches.

Yet it argues that, if individuals choose to use Google, whatever data they volunteer to the company is fair game for Google – even where that data involves third persons who may not have assented to their details being known or when, as happened during the process of building Google’s StreetView application, the company collected private data from domestic wi-fi routers without the consent or knowledge of the householders.

Keller and Collins brought their double-act to the UK parliament a few days later when they appeared before the joint committee on privacy and injunctions, chaired by John Whittingdale MP.

When asked why Google did not simply ‘find and destroy’ all instances of the images and video that Max Mosley objected to, they repeated their common mantras – Google is not the internet, and neither can nor should control the websites its search results list.

Accused by committee member Lord MacWhinney of ‘ducking and diving’ and of former culture minister, Ben Bradshaw of being ‘totally unconvincing’, Keller noted that Google could in theory police the sites it indexed, but that ‘doing so is a bad idea’.

No apparatus disinterested and qualified enough

That seems indisputable – regulating the internet should not be the job of providers like Google, Facebook or Twitter. On the contrary, the providers are the ones to be regulated, and this should be the job of legislatures equipped (unlike the Whittingdale committee) with the appropriate level of understanding and coordinated at a global level.

The internet requires global oversight – but we have no apparatus that is disinterested and qualified enough to do the job.

A new front has been opened in this battle by the latest draft rules on data protection issued by Viviane Reding’s Justice Directorate at the European Commission on 25 January.

Reding is no friend of Google or the big social networks and is keen to draw them into a framework of legislation that will – should the rules pass into national legislation – be coordinated at EU level.

Reding’s big ideas include a ‘right to be forgotten’ which will apply to online data only and an extension of the scope of personal data to cover a user’s IP address. Confidentiality should be built-in to online systems according to the new rules – an idea called ‘privacy by design’.

These ideas are already drawing flak from corporates like Google who point out that the ‘right to be forgotten’ is something that the company already upholds as far as the data it holds is concerned.

Reding’s draft rules includes an obligation by so-called ‘data controllers’ such as Google to notify third parties when someone wishes their data to be removed, so that links and copies can also be removed.

Not surprisingly, Google objects to this requirement which, if not exactly a demand to police the internet, is at least a demand to ‘help the police with their enquiries’.

The problem will not go away: how do you make sure that a global medium protects privacy, removes defamation and respects copyright while preserving its potential to empower the oppressed and support freedom of speech everywhere?

Answers on a postcard, please.

The rise of local media sales partnerships and 19 other recent hyper-local developments you may have missed

In this guest post Ofcom’s Damian Radcliffe cross-publishes his latest presentation on developments in hyperlocal publishing for September-October, and highlights how partnerships are increasingly important for hyper-local, regional and national media in terms of “making it pay”.

When producing my latest bi-monthly update on hyper-local media, I was struck by the fact that media sales partnerships suddenly seem to be all the rage.

In a challenging economic climate, a number of media providers – both big and small – have recently come together to announce initiatives aimed at maximising economies of scale and potentially reducing overheads.

At a hyperlocal level, the launch on 1st November of the Chicago Independent Advertising Network (CIAN), saw 15 Chicago community news sites coming together to offer a single point of contact for advertisers. These sites “collectively serve more than 1 million page views each month.”

This initiative follows in the footsteps of other small scale advertising alliances including the Seattle Indie Ad Network and Boston Blogs.

These moves – bringing together a range of small scale location based websites – can help address concerns that hyper-local sites are not big enough (on their own) to unlock funding from large advertisers.

CIAN also aims to address a further hyper-local concern: that of sales skills. Rather than having a hyperlocal practitioner add media sales to an ever expanding list of duties, funding from the Chicago Community Trust and the Knight Community Information Challenge allows for a full-time salesperson.

Big Media is also getting in on this act.

In early November Microsoft, Yahoo! and AOL agreed to sell each other’s unsold display ads. The move is a response to Google and Facebook’s increasing clout in this space.

Reuters reported that both Facebook and Google are expected to increase their share of online display advertising in the United States in 2011 by 9.3% and 16.3%.

In contrast, AOL, Microsoft and Yahoo are forecast to lose share, with Facebook expected to surpass Yahoo for the first time.

Similarly in the UK, DMGT’s Northcliffe Media, home to 113 regional newspapers, recently announced it was forging a joint partnership with Trinity Mirror’s regional sales house, AMRA.

This will create a commercial proposition encompassing over 260 titles, including nine of the UK’s 10 biggest regional paid-for titles. Like The Microsoft, Yahoo! and AOL arrangement, this new partnership comes into effect in 2012.

These examples all offer opportunities for economies of scale for media outlets and potentially larger potential reach and impact for advertisers.  Given these benefits, I wouldn’t be surprised if we didn’t see more of these types of partnership in the coming months and years.

Damian Radcliffe is writing in a personal capacity.

Other topics in his current hyperlocal slides  include Sky’s local pilot in NE England and research into the links between tablet useand local news consumption. As ever, feedback and suggestions for future editions are welcome.

 

20 recent hyperlocal developments (June-August 2011)

Ofcom’s Damian Radcliffe produces a regular round-up of developments in hyperlocal publishing. In this guest post he cross-publishes his latest presentation for this summer, as well as the background to the reports.

Ofcom’s 2009 report on Local and Regional Media in the UK identified the increasing role that online hyperlocal media is playing in the local and regional media ecology.

New research in the report identified that

“One in five consumers claimed to use community websites at least monthly, and a third of these said they had increased their use of such websites over the past two years.”

That was two years ago, and since then, this nascent sector has continued to evolve, with the web continuing to offer a space and platform for community expression, engagement and empowerment.

The diversity of these offerings is manifest in the Hyperlocal Voices series found on this website, as well as Talk About Local’s Ten Questions feature, both of which speak to hyperlocal practitioners about their work.

For a wider view of developments in this sector, you may want to look at the bi-monthly series of slides I publish on SlideShare every two months.

Each set of slides typically outlines 20 recent hyperlocal developments; usually 10 from the UK and 10 from the US.

Topics in the current edition include Local TV, hyperlocal coverage of the recent England riots, the rise of location based deals and marketing, as well as the FCC’s report on The Information Needs of Communities.

Feedback and suggestions for future editions – including omissions from current slides – are actively welcomed.