For some years now, I have started every online journalism course I teach with an introduction to three key tools: RSS readers, social networks, and social bookmarking.

These are, I believe, the basis of a network infrastructure which few modern journalists – whatever their platform – can do without.

The word ‘network’ is key here – because I believe one of the fundamental changes that journalists have to adapt to in the 21st century is the move to networked modes of working.

Firstly, because the newsroom itself is becoming more networked with contributors situated outside of it (the increasingly collaborative nature of journalism).

Secondly, because sources are becoming more networked (formal organisations are increasingly complemented by ad hoc ones formed across Facebook, Twitter, blogs, and so on).

And finally, because distribution of news – which has both commercial and editorial implications – is reliant on networks outside of the journalist or their employer’s control.

When I describe the network infrastructure outlined below, I outline two levels: the tools themselves, and how they connect to each other. In an attempt to clarify that, I’ve created a diagram.

The icons in the diagram attempt to show clearly the purpose of each tool:

• The exclamation mark representing RSS readers indicate that the tool is focused on monitoring what’s new;
• The question mark representing social bookmarking indicate that that tool largely serves to answer questions, providing context and background
• The facial expressions representing social networks indicate that this tool help provide access to sources who may have stories to tell (positive; negative) or who are asking important questions (confused).

Here is a further breakdown of each element, and how they connect to each other.

RSS Reader

As outlined above, this part of the structure is all about ‘What’s new?’ and is quite often the first thing a journalist checks at the start of the working day (indeed, it’s ideal for checking on a phone on the way to work). It is the modern equivalent of picking up the day’s newspapers and tuning into the first radio and TV broadcasts of the day.

The RSS Reader gathers news feeds from a range of sources. Here are just a few:

• Formal news organisations
• Journalistic blogs
• Organisational blogs
• Personal blogs of individuals in your field

In addition, an RSS reader allows you to follow customised feeds reporting any mention of key terms, organisations and individuals across a variety of platforms:

• Google News
• The blogosphere as a whole
• Social bookmarking services such as Delicious
• Forums
• Microblogging services such as Twitter
• Video sharing services such as YouTube
• Photo sharing services such as Flickr
• Audio sharing services such as Audioboo
• Social networks such as Facebook Pages

This is how the RSS reader connects to the two other elements of the infrastructure: most social networks have RSS feeds of some kind, as do social bookmarking services (one of the reasons I prefer Delicious over other platforms is the fact that it has an RSS feed for every user, for every item bookmarked with a particular ‘tag’ (explained below), for tags by particular users and for any combination of tags.

These are explained in a bit more detail in my post on ‘Passive-Aggressive Newsgathering‘.

But if you can follow these feeds in an RSS reader, why use a social network at all?

Social networks

Why use a social network? To follow people, not just content, and because your own contributions to those networks are a key factor in gaining access to sources.

With many social networking platforms (Twitter, for example) you can of course find individual users’ RSS feeds in an RSS reader, or a feed of people you are ‘following’ – either of which you can subscribe to in an RSS reader. But there’s little point, and your RSS reader will soon become flooded with updates. Instead, you should use the RSS reader to follow subjects and add the individuals talking about those subjects to your social networks.

The social network provides an added level of serendipity to your newsgathering: increased opportunities to encounter leads, tips and stories that you would not otherwise encounter.

It is also a three-way medium: a platform for you to ask questions or invite experiences relevant to the story you are pursuing, or to follow the public conversations of others asking questions or sharing experiences.

Because of this focus on social networks as a serendipity engine, I adopt an approach of seeing Twitter as a ‘stream, not a pool’ – not worrying about following too many people but rather about following too few, but having my cake and eating it by using Lists as a filter for those I want to miss least.

The final use for social networks is often the first use that journalists think of: distribution. And it is here that social networking also connects to the other 2 parts of the network infrastructure.

If you read something interesting in your RSS reader and wish to share it across social networks, you can often do so with a single click – with a bit of preparation. Twitterfeed is a tool which will automatically tweet updates on your Twitter account – all you need to know is the RSS feed for the updates you want to share. If you’re using Google Reader, for example, that feed is on your Shared Items page.

To tweet something interesting you’ve seen in your RSS Reader all you have to do then is (in the case of Google Reader) click on the ‘Share’ button below that item.

Social bookmarking

The first two parts of the network infrastructure – an RSS reader and social networks – are about the initial stages of newsgathering; the first things you check at the start of a working day.

Social bookmarking, however, is about what you do with information from your RSS reader and social networks – and information you deal with throughout your day.

Today’s news is tomorrow’s context. And social bookmarking allows you to keep a record of that context to make it quickly accessible when needed.

That’s the bookmarking part. The social part also allows you to publish information at the same time as you store it; to discover what information other people with similar interests are bookmarking; and to discover which people are bookmarking similar things to you).

Because social bookmarking is the least immediate element of this network infrastructure, it is also the aspect which the fewest students get their heads around and actually use.

Yet it is, for me, perhaps the most useful element. It takes an upfront investment of time and the development of a habit which initially doesn’t have any obvious reward.

But when you’re up against a deadline and are able to retrieve a dozen useful reports, documents and people within minutes – then you’ll get it.

Here’s the process:

1. You come across something of interest. It may be a useful article, blog post or official report in your RSS reader – or a document linked to by someone in your social network. You might encounter the thing of interest while working on a story. You may read it – you may not have time.
2. You bookmark the specific webpage containing it using a service like Delicious. You add ‘tags’ to help you find it later: these might include:
   • the subjects of the webpage (e.g. ‘environment’, ‘health’),
   • its author or publisher (e.g. ‘paulbradshaw’, ‘OJB’),
   • specific organisations or individuals (‘nhs’, ‘davidcameron’),
   • the type of document (‘report’, ‘research’, ‘video’)
   • or information (‘statistics’, ‘contacts’),
   • and even tags you have made up which refer to a specific story or event (‘croatia11′)
3. You can if you wish add ‘Notes’. Many people copy a key passage from the webpage here, such as a quote (if a passage is selected on the page it will be automatically entered, depending how you are bookmarking it) to help them remember more about the page and why it was important.
4. You can also mark your bookmark as ‘private’. This means that no one else can see it – it becomes ‘non-social’.
5. Once you save it, it becomes available for you to retrieve at a future date: a personal search engine of items you once encountered.

The key thing here is to think about how you might look for this in future, and make sure you use those tags. For example, the publisher might not seem important now, but if in future you need to re-read a certain report and can recall that it appeared in the FT, that will help you access it quickly.

UPDATE: I’ve written a post explaining how this works with a particular case study.

Remember also that tags can be combined, so if I want to narrow down my search to items that I bookmarked with both ‘UGC’ and ‘BBC’, I can find those at delicious.com/paulb/UGC+BBC.

This is one of the reasons why a social bookmarking service is more effective than an RSS reader. You can, for example, search your shared or starred items in Google Reader – and you can tag them also – but as you tend to get more results it is harder to find what you are looking for. The use and combination of tags in Delicious narrows things down very effectively – but equally importantly, it allows you to bookmark pages that do not appear in your RSS reader.

That said, if you cannot find what you are looking for in Delicious, Google Reader is another option. It is also worth using a backup service which provides another way to search your bookmarks. Trunk.ly is one that does just that.

Of course, the bookmark only points to the live webpage – and it may be that in future the page is moved, changed, or deleted. If you are dealing with that type of information it is worth copying it to another webspace (I use the quote option on Tumblr) or using a (generally paid-for) social bookmarking service that saves copies of the pages you bookmark (Diigo and Pinboard are just two)

Social bookmarking: networks and cross-publishing

One of the features of social bookmarking services is that you can follow the bookmarks of other users. In Delicious this is called your network – and it’s where social bookmarking not only connects to RSS readers but also becomes a form of social network. Here’s how you build your network:

1. Look at your bookmarks. Next to each one will be a number indicating how many users have bookmarked this. If you click on this you will see a list of who bookmarked it, and when. (Alternatively, you could also look at all users using a particular tag – if you’re a health correspondent, for example, you might want to look at people who are tagging items with ‘NHS’). Click on any name to see all their public bookmarks.
2. If you would like to follow that person’s future bookmarks (because they are bookmarking items which relate to your interests), click on ‘Add to my network’
3. You will now be able to see their bookmarks – and those of anyone else you have added – on your ‘Network’ page. It is, essentially, a mini RSS reader.

Which is why I use Google Reader to follow my network’s bookmarks instead. Because at the bottom of your Delicious Network page is, of course, a link to an RSS feed. Right-click on this and copy the link, then paste it into your RSS reader and you don’t need to keep checking your Delicious Network separately to all your other RSS feeds.

Of course, if you find someone interesting on Delicious, you might find them interesting on Twitter or a blog. If they’ve edited their Delicious public profile (the one you found in step 1 above) it might include a link. Alternatively, there’s a good chance they’ve used the same username on other social networks – so search for them using that.

This is another example of how social bookmarking can connect to social networking.

Here’s another: you can use a service like Twitterfeed (explained above) to auto-publish every item you bookmark – or just those with a particular tag, or a combination of tags. Because Delicious provides RSS feeds for your bookmarks as a whole, those with a particular tag, and any combination of tags.

For example, anything I tag ‘t’ is automatically tweeted by Twitterfeed on my @paulbradshaw Twitter account. Anything I tag ‘hmitwt’ is tweeted the same way – but to my @helpmeinvestig8 account. Editor Marc Reeves uses the same service to tweet all of his bookmarks with “I’m reading…”.

You can use a Facebook app like RSS Graffiti to do the same thing on a Facebook page.

One process across your network infrastructure then starts to look like this:

1. Read interesting blog post on Google Reader
2. Bookmark using Delicious – use a tag which is automatically tweeted
3. Link auto-tweeted on Twitter

Conversely, if you want to automatically bookmark links that you share on Twitter, you can do so by signing up to Packrati.us. Tweeted links will be given the tag ‘packrati.us’ as well as any hashtags that you include in the same tweet (So a link tweeted with the hashtag ‘#crime’ will be tagged ‘crime’).

Another process across your network infrastructure then starts to look like this:

1. Read interesting link tweeted on Twitter
2. Retweet it, adding relevant hashtags
3. Link is auto-bookmarked on Delicious

Listen, connect, publish

This has turned out to be a long post – which is why I think the diagram is needed. The initial set up is simple: sign up to social networks and a social bookmarking service, and set up an RSS reader. Subscribe to feeds, and add people to your networks.

But once you’ve done the technical part, you need to develop the habit of listening and continuing to add to those networks: check your RSS feeds and networks every day (but know when to switch off), and look for new sources. Bookmark useful resources – articles, documents, reports, research and profile pages – and tag them effectively.

Finally, contribute to those networks and connect the different parts together so it is as easy as possible to gather, store, publish and distribute useful information.

As you start to understand the possibilities that RSS feeds open up, you also start to see all sorts of possibilities beyond this. A site like If This Then That (IFTTT) not only showcases those possibilities particularly effectively, it also makes them as easy as they’ve ever been

It is a small – and regular – investment of time. But it will keep you in touch with your field, lead you to new sources and new stories, and help you work faster and deeper in reporting what’s happening.

PHP Freelancer

Another question answered by the Twittersphere – if you know of any other examples let me know:

paulbradshaw: Anyone know of an RSS reader that gives you an audio alert when a feed updates with a new item?

about 6 hours ago

Thu Feb 19 14:33:17 +0000 2009

brunns: NetNewsWire does its alerts via Growl, and you can configure that to play sounds.

about 6 hours ago

Thu Feb 19 14:45:28 +0000 2009

sboneham: not a good one, and it almost pains me to suggest it, but how about MS Outlook 2007?

about 5 hours ago

Thu Feb 19 15:07:07 +0000 2009

FerroGate: Was just thinking about that as a feature for GReader. You subscribe to so much that you need a hint when good stuff is there.

about 5 hours ago

Thu Feb 19 15:21:59 +0000 2009

predacomDom: http://home.arcor.de/mdoege/newsfeed/

about 5 hours ago

Thu Feb 19 15:22:19 +0000 2009

petelewis: akregator can do that I think – and should run on Windows and Mac as well as linux these days…

about 5 hours ago

Thu Feb 19 15:53:55 +0000 2009

bounder: did you get an answer about the RSS bleep? There’s a mac GReader notifier available on the web somewhere

about 4 hours ago

Thu Feb 19 16:08:42 +0000 2009

Instine: I recently made one with Google’s Ajax Feed API and Talklets that acually reads the new post let me know if you’re interested

about 3 hours ago

Thu Feb 19 17:12:38 +0000 2009

discorax: @eventbox has an audio response when an RSS is updated along with plenty of other cool features (and no they didn’t pay me)

about an hour ago

Thu Feb 19 20:00:55 +0000 2009

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Recently my long love affair with Bloglines has been hitting the rocks. I’ve been seeing another RSS reader. Yes, it’s Google Reader.

It started on the bus to work. You see, the mobile version of Bloglines doesn’t do it for me. My ‘morning paper’, now, is to scroll through the headlines from the dozens of blogs I subscribe to – in Google Reader mobile. If it’s something I might want to return to later, I ‘star’ it. If the blog post supports it, I might even bookmark it on del.icio.us.

When I get into work one of my browser homepages is Google Reader – I follow up on any starred items.

But one RSS reader is not enough. My second homepage is Bloglines.

Whereas Google Reader simply gives me a lucky dip of recent posts from the two hundred-plus feeds I subscribe to, Bloglines is organised: I only look at my top five blogs in ten categories: UK online journalism blogs, US OJ blogs, technology news, media news, and so on. You could call it my ‘local’ newspaper.

(note: That top-5-in-10 categories tip came from colleague Andrew Dubber, music industry blogger and co-founder of 5alist.com, where, not coincidentally, you can create, share and comment on top five lists. Cute idea.)

As if that isn’t enough, I have a third RSS reader: TailRank. You can import your feeds into TailRank and set it to only display the posts that have 10 or more incoming links. That’s my Sunday newspaper: the quality I’ve missed during the week.

So. Three RSS readers – one general, one local, and one quality. How about you? Which ones do you use – and how do you use them?

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Just when I thought I’d put the 21st century newsroom to bed, along comes a further brainwave about conceptualising newsgathering in an online environment (the area I covered in part 2: Distributed Journalism). It seems to me that the first stage for any journalist or budding journalist lies along two paths: subscribing to a reliable collection of RSS feeds (and email alerts); and exploring a collection of networks. The first part is passive; the latter, more active. So I’ve called it, tongue-in-cheek, “Passive-Aggressive Newsgathering”. But if that sounds too Woody Allen for you, you could call it “Aggregating-Networking Newsgathering”.

Not quite as catchy, though, is it?

Note: an edited version of this was published in Journalism.co.uk as How to: use RSS and social media for newsgathering

As you can see from the diagram above, each RSS element has a social equivalent. Here’s the detail:

Blog and site feeds/Social RSS readers

This is a basic requirement for any journalist: know the news sources – mainstream and blogs – in your specialist areas, and subscribe to their RSS feed using any of the many RSS readers out there. The result should be a one-stop page that you check into every morning that aggregates any new stories since you last checked. You may want to develop further strategies, such as folders for different areas, or for feeds that you check every day, every week, or less often.

But some RSS readers do more than just allow you to subscribe to feeds – they have social elements. Google Reader, for example, will “recommend” feeds you might be interested in (in a panel on the right of the screen), based on the feeds you already subscribe to (and what their subscribers also read). Bloglines, in addition, allows you to click on any of your feeds and see others who subscribe to that feed – and what other feeds they subscribe to (see image below – although this feature doesn’t appear to be included in their latest beta). Other readers will have similar functions (if they don’t, consider switching reader – you can export your subs across very easily). This is a great way to find new sources of news and information.

Twitter and Twitter tools

Microblogging service Twitter is a particularly up-to-the-minute source of news – again, with RSS feeds you can subscribe to, as well as mobile notifications. Twitter is by nature social – you choose to ‘follow’ someone’s ‘tweets’ (updates); and people choose to follow you. You can see who someone is following, and who is following you. There are also tools like Twubble, which will recommend twitterers based on your friends, and Twits Like Me, which recommends twitterers based on interest. These can lead to useful contacts and sources of news you might not otherwise have come across.

A good way to find Twitterers in your area is to look for links on their blogs and article pages, while Twitter is searchable too. But that’s just the start. You can search Twitter itself for specific people, but if you’re covering a local patch, Twitterlocal allows you to subscribe to an RSS feed of tweets within a certain geographical radius, while specialist reporters should subscribe to results of relevant keyword searches using Tweetscan. If you know an event is coming up that is likely to spark protest (e.g. the running of the Olympic torch) then it’s a good idea to set up this feed in advance.

Bookmarking site feeds, networks and tags

Bookmarking sites like Delicious, Digg and Reddit (plus all of these) are a goldmine of information and leads. As well as being searchable, most offer RSS feeds of individual tags, contributors (anyone who uses the site to bookmark webpages), and networks (collections of contributors). At the very least, a journalist should be subscribing to feeds of keywords in their area (e.g. this is the feed for the tag ‘social bookmarking’), and if possible, prolific bookmarkers interested in the same topics (here is the feed for my bookmarks) or networks of bookmarkers (here’s mine).

But to do the latter, journalists need to use the sites themselves – the more active you are, the more you will get out. Every time you bookmark a webpage, you can see who else has bookmarked it (see image below). You can see who bookmarked it first (and is therefore potentially the quickest source). You can see their comments, and the tags they use. You can see what else they’re bookmarking. And you can add them to your network so you’re kept up to date on what they’re bookmarking generally.

All of this can generate more useful contacts (the bookmarkers), more sources of news, and more understanding of your area.

Facebook feeds/Social networks

Journalism is all about contacts. Social networks are a fantastic way of finding and managing them, whether those are existing contacts, contacts of contacts (which you can now see), or members of relevant interest groups (the Online Journalism Blog Facebook group is one you may consider joining ). You may want to join more than one social network: Facebook is a good catchall, but LinkedIn is good for more professional networking, while there may be specific ‘beat’ networks you can join – such as for doctors. Alternatively, you can create your own using Ning.

One great feature of Facebook is its feeds, which include Friends Status Updates and Friends Posted Items (both in the lower right corner). Again, subscribe.

Google Alerts/’similar pages’

Google’s whole success is built on social media: its rankings are calculated (in part) from how many people link to a site. But it’s worth exploring other features too. Every result from a search, for example, will include a link to ‘similar pages’. This is a great way of refining your search. Similarly, the advanced search feature includes the ability to search for pages that link to a particular website.

Meanwhile, it’s basic journalism practice now to set up email alerts for particular search terms. You can do this through Google Alerts – the default setting is ‘Comprehensive’, but it’s better to use the drop-down menu to select the more specific ‘News’, ‘Groups’ or ‘Blogs’. Alternatively, any search done through Google News or Google Blog Search or Google Groups will give you the option to sign up to email alerts or, for the first two, an RSS feed.

Flickr feeds, tags and clusters

For anyone who needs images or needs to talk to photographers, Flickr allows you to subscribe to feeds by individual photographers, or to particular tags (you’ll find them at the bottom of each page).

But the site’s real strength is its social features. A simple search will bring you simple results – but click on any tag in those results, and you’ll be presented with a tag cluster (see image below). This draws on user behaviour to suggest other tags you might be interested in, as well as omitting irrelevant results. You can click through to results from the cluster, generate another cluster from another tag, or go to results from an individual tag. From there you can rank results based on recency or – another social feature – “most interesting”.

And of course you can see a tag cloud of the most popular tags at the moment – a good way of getting a feel for the zeitgeist.

If you’re more interested in people than pictures, clicking on any photographer’s profile will allow you to see their ‘contacts’ and groups, while you can browse profiles based on interests and other biographical information (you can also search groups and people).

YouTube feeds/related videos

Like Flickr, YouTube is a social beast. Click on any video and you’ll be presented with related videos; click on any user page and you can see who they subscribe to. You can rank results by how users have rated it, or how many times it’s been viewed. And you can click on a video’s tags to browse through content that way. The site also hosts a number of groups under the Community tab.

In addition the site offers numerous feeds – a list of the main ones, plus instructions on how to create feeds for individual users or tags, can be found here.

Technorati feeds, fans and tags

You’ll see the orange RSS icon throughout Technorati – you can subscribe to headlines and ‘rising posts and stories’, and filter by ‘attention’. You can subscribe to results from a particular search, or a specific tag (a motoring correspondent, for instance, might subscribe to search results for “Longbridge plant”, or the tag ‘Ford’). You can even subscribe to blog reactions to a particular site.

Equally impressive are the social features. Search results are presented with recommended tags you might also want to click on; blogs and posts are ranked by ‘authority’ (numbers of reactions); and you can see which Technorati members have declared themselves a ‘fan’ of a blog – then browse through the other blogs they’ve ‘faved’.

And like Flickr, you can get a flavour of “what’s percolating in blogs now”.

LibraryThing feeds and tags

Finally, it’s worth noting the social and RSS features of books community LibraryThing. As well as the traditional author and title fields, the search facility allows you to search by tags, members, groups and talk messages. You can then subscribe to a feed of results for that search, or to a feed for a particular member, group or tag.

It’ll come as no surprise that the site also offers related tags and members whenever any search is made, while the site’s groups offers one way to find leads and contributors.

coComment feeds, groups and tags

coComment is a service which tracks your comments for you, so people can subscribe to a feed of comments you make on other sites, or communicate with you directly. This has obvious applications for journalists – if you find someone in your ‘beat’ who is a good source of leads, you’re going to be interested in their comments, and what they’re commenting on. If they’re a member of coComment, you can subscribe to their feed. If not, a flattering email suggesting they check it out might be required…

Aside from the feeds there are plenty of social elements at coComment – you can browse tags, look at popular ‘conversations’, join groups, or browse commenters themselves.

Some journalists might think it’s too early for coComment to be useful to them – at first glance, most ‘conversations’ appear to be in the technological sphere – but getting in there early and spreading the word could give you a significant advantage as the technology spreads.

All this, however, is only laying the foundations for having your ‘ear to the ground’ – saving yourself time through use of RSS, and generating contacts and engendering serendipity through social media.

No doubt I’ve omitted some RSS and social service-providing sites (for example, other RSS readers, while a social podcasting service must be out there) – and overlooked some tricks on the above sites. I’d love to know your recommendations and tips.

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As you have probably worked out, this year’s Online Journalism students have been building up towards launching an environmental news website. This week the site went public, and I thought I’d take the opportunity to reflect on the lessons learned so far…

The Background

The site is the final year project of two final year journalism degree students – Azeem Ahmad and Rachael Wilson. The decision was made to launch an environmental site because of the increase of investment in this area from a number of news organisations, and also because of a local connection – more of which later.

Azeem is responsible for the more technical side of the site, which he has built from scratch using the open source content management software Joomla.

Azeem has been blogging his progress with the software, including the frightening experience of having the site hacked into by the creator of a theme Azeem installed.

Rachael has the responsibility for editorial, which means writing for the site herself, but more importantly managing 14 second year students on the Online Journalism module as they try to build a news site on a subject most have never written about. She’s also been blogging her experiences.

Week One: Choosing a name, assigning beats, making connections

After some cheesy brainstorming, the very literal name ‘Environmental News Online‘ was chosen for the site for the simple reasons of search engine optimisation and domain name availability. The abbreviation ‘ENO’ lent it more character.

In week one I introduced the principles of the ’21st century newsroom’ students would be working within.

The team of reporters were introduced to their editors and asked to pick their roles from a list. That meant correspondents for each continent, for particular sectors (e.g. business), and correspondents specifically for grassroots stories.

They were asked to sign up to Twitter and begin twittering what they did as they got to grips with their new role (it didn’t work straight away – more on that here – and here).

And they were introduced to RSS readers and social bookmarking as they began gathering leads and stories.

Week Two: blogs and slackers

The second week began with the first news conference, with all reporters in attendance and hosted by the two editors 30 minutes before the lesson was due to begin.

In the lesson, once they’d started to explore their areas they were asked to set up individual reporters’ blogs – but not before they brainstormed blogging ideas.

In retrospect this brainstorming has proved particularly fruitful, as students have been more creative in their blogging than in previous years, and a number of blogs have attracted comparatively significant audiences.

Equally significantly, students were strongly encouraged to comment on other blogs and engage with the blogosphere generally.

In the same week a system was introduced to tackle the problem that every lecturer (and most editors) has: team members who don’t pull their weight.

The system was the same as is used in most professional environments: if a team member did not pull their weight, they would at first receive a verbal warning, then a written warning, and finally be ‘sacked’. Sacking meant they would not have publishing rights on the website.

Reasons for warnings would include persistent lateness; absence without leave; and failure to meet deadlines. Warnings would be decided upon and issued by the editors, Azeem and Rachael.

Week Three: The content management system

With students getting to grips with Twitter, and blogging well too, the CMS was introduced. As the team began to use the freshly-built system it quickly became clear that tweaks were needed: Azeem added new navigation links to different news sections (Joomla is clearly intended for sites where ‘news’ is just one section of content among others), and the option for reporters to submit different story types up front.

Over the following week Azeem added a number of features to the site: comments were top of the list, along with the facility to email to a friend, and for reporters to tag the article. Social bookmarking features were also added.

Testing was too often overlooked, though – it was only through a user email that we realised the comments feature was not working for users. It was fixed thanks to online dialogue between Azeem and OJB contributor Alex Gamela.

Week Four: UGC and images

By week four some problems emerged: too many students had still not posted an item to the news site, despite some of them having suitable material already on their blog. There seemed to be a fear of publishing on the site what they were happy to publish on the blog.

Conversely, those who had published to the site had too often written in a style that was appropriate for a blog, but not for a news website, particularly in terms of opinion and subjectivity.

Inflexibility of style is a common problem for journalism students – so this became a good way to drive the point home when looking at the same story on different platforms.

A further interesting issue was the reporters’ leaning towards a ‘local’ angle, or assuming that the reader knew, for instance, that they were talking about Birmingham, UK and not Birmingham, Alabama. After years of writing local news, getting into thinking of international audiences was not proving easy.

This week also saw the first verbal warnings for not posting to the website or to the blogs. Attendance and punctuality, however, was excellent.

Meanwhile, students were learning about user generated content with not one but two guests from the news industry – Tim Hood of Yoosk and Jo Geary, who is managing a bloggers project at the Birmingham Post.

The class workshop was to not only browse Flickr for images to go with a news story of theirs, but also to approach the photographer to clear copyright and find out the story behind it. Once again, this was about engaging with the community, not just taking from them.

The week we chose to go public turned out to be a great one for our field: the Greenpeace airport protest opened the week; then came the earthquake which one student stayed up all night to report on; and finally more airport protestors climbed onto the roof of the Houses of Parliament.

In under four weeks from a standing start and with no prior experience in the field or with the technology, 16 students have produced the beginnings of a sound news operation across three platforms (Twitter, blogs and website) and three stages of the 21st century newsroom (alert, draft and article). It will be interesting to see what they do in the next few months as we tackle podcasting, video, interactivity and other ideas.

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