Monthly Archives: August 2009

Guardian joins NYT in mulling over members’ club

It seems The Guardian is considering launching a members’ club of some sort as part of moves to increase revenue, an idea that was also mooted by the New York Times a few months ago.

Members clubs are not a particularly new idea – they’ve been used successfully in the magazine industry for a long time – and they have a lot of potential, although probably not as a massive revenue generator, and less so in a recession (talk to anyone in the events industry to understand why). I’m trying to get hold of some concrete figures and experiences of these – if you have any, I’d be grateful if you could add them.

The biggest problem for newspapers in putting together a members’ club is the diversity of their ‘members’.

When the New York Times’ Bill Keller described their possible members’ club it apparently included “a baseball cap or a T-shirt, an invite to a Times event, or perhaps, like The Economist, access to specialized content on the Web.”

The Guardian appear to have a little more imagination: “benefits might include, for example, a welcome pack, exclusive content, live events, special offers from our partners and the opportunity to communicate with our journalists.”*

Still, from the very vague initial impressions I think both are making the mistake of seeing readers as an amorphous mass of ‘news consumers’ rather than a collection of niche markets.

The Guardian, for example, has particular strengths in covering the media, education, and ‘society’ (the supplements it prints on the first 3 days of the week). If I was launching a members’ club I would start with one of those (not media) and branch outwards. The offering then becomes much clearer (both to readers and commercial partners), the learning curve quicker and less damaging – and it also becomes easier for users to charge it to an institution.

*By the way, I love the fact that “the opportunity to communicate with our journalists” is part of the deal. So much for being ‘part of the conversation’

Should Murdoch win any lawsuit against Google?

Update: Chris Gaither from Google explained how to get removed from Google News while remaining in the main index here and here.

There’s a story in Australia that News Corp. is  preparing to sue Google and Yahoo to stop both from linking to, and quoting News Corp content. It comes as Rupert Murdoch promises to start charging for online content across his company’s news sites.

The suing story has prompted the usual hilarity, with comments such as if murdoch sues google & yahoo over news rather than use robots.txt file, it’ll be a short, embarrassing lawsuit. But here’s why Murdoch might have a case (first posted here) …

Robots.txt isn’t a panacea

The usual response to newspapers’ complaints about Google is to say ‘just use robots.txt to keep them out.’ This was Google’s response in its two fingers to the news industry.

However, most people don’t seem to realise that it’s hard to stay out of Google News and remain in the main Google index: Continue reading

Local online news video advertising: 6 ways to monetize content

Movie Icon: RSS(Editor’s Note: This is the last in a three-part series on local online news video, summarizing the findings of a thesis study that examined the Minnesota media market and their use of online video. Part one looked at content and part two examined design and usability. Love to hear feedback in the comments below.)

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It is clear that the economy has damaged efforts to expand and improve online video. Many local news sites have had to cut staff, and they are working to produce content in survival mode. However, video advertising is expected to have the largest growth out of any sectors in online advertising. In December, eMarketer released predictions for video ad spending, saying that it would rise by 45 percent in 2009 to reach $850 million. Though ad spending has slowed a bit, video advertising remains strong. The opportunities are tremendous. However, half of the local news sites have yet to implement or even sell a video advertisement.

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The stickiness of UK newspaper sites compared

Visitors to UK newspaper sites look at an average of 2.5 pages a day, according to data from Alexa. But 62.8% of users look at just one page (figures originally posted here).

In terms of daily page views per user, the Sun (4 pages), Guardian (3.1) and Telegraph (2.9) are above average. Visitors to the Mail site look at just 2.4 pages a day – so while the Mail may have come top in the July ABCe figures, maybe its large number of overseas visitors aren’t staying to look round the site.

Stickiness of UK newspaper sites

Newspaper Daily page views
per user
Bounce
rate (%)
The Sun 4 48.5
Guardian 3.1 59.2
Telegraph 2.9 65.2
Daily Mail 2.4 60.7
Times Online 2.4 59.7
Independent 2.2 70.4
FT.com 1.9 66.8
Mirror 1.7 67.5
Express 1.7 66.7
Average 2.5 62.8
  • Better than average figures are in bold.
  • The bounce rate is the percentage of visits that consisted of just one page (so a low number is good).
  • These figures are 3-month averages. These change on a daily basis at Alexa – so they may have altered slightly by the time you check. Click the papers’ names to see the current data.
  • The overall average at the bottom is a simple average – it has not been weighted by traffic.

Page views vs bounce rate

The table is ranked by daily page views per user. The bounce rate is another measure of stickiness. It doesn’t exactly correlate with page views, as papers may have differing proportions of loyal, engaged users who visit lots of pages. The more pages that these users visit, the better the page view figure – but they won’t affect the bounce rate.

The Telegraph has a worse bounce rate than the sites near it in the table, perhaps because the great success with its Digg tool doesn’t always lead to multi-page visits?

Using Alexa data

There are issues with using Alexa data like this as it underrepresents UK users, who may have differing usage patterns to other visitors. However, as it seems to underrepresent them more or less equally, the rankings should be OK even if the absolute figures are all out by the same margin.

Local online news video design and usability: What’s working, what’s not

Movie Icon: RSS(Editor’s Note: This is the second in a three-part series on local online news video, summarizing the findings of a thesis study that examined the Minnesota media market and their use of online video. The second focuses on design and usability. Tomorrow’s part three will explore advertising. Love to hear feedback in the comments below.)
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In addition to yesterday’s look at what’s working and what’s not in online video content, local news sites have a long way to go in reaching usability standards for video players, including location, presentation, buttons, hosting and more. Many news sites simply don’t have the resources for a redesign, especially at smaller organizations.

Corey Anderson, Web editor at the online-only Minnpost, said as a result of time and budget constraints, Minnpost.com has not been able to organize and showcase its video on the website. Clonts from the Pioneer Press had a similar sentiment, saying that the current focus is to develop a strategy in content and then build a strategically-designed multimedia page.

Continue reading

Local online news video content: What’s working and what’s not

(Editor’s Note: This is the first in a three-part series on local online news video. The first focuses on content. Tomorrow’s part two will explore design and usability and part three will take a look at advertising.)

Though local news sites have expanded their production of content and made great strides in technological advances on their video platforms, they haven’t exactly reached the next threshold or industry standard in online video. In many cases, this “standard” is being set by media giants like CNN and user-generated social media sites like YouTube. In fact, a recent study shows that watching online video is more popular than Facebook or Twitter. The trend is continuing in that direction and the time spent watching online video has increased as well. And with YouTube now getting into the local news business with its News Near You feature that will grab news clips from sources that are 100 miles from your computer’s IP address, local news organizations should worry.

Many of the local news sites are still experimenting and beginning to define the type of video content they would like to produce. Below are lessons learned from a thesis study that examined how 10 local news sites in the Minneapolis-St. Paul, Minnesota, USA market used online video. The conclusions made here, are also gathered through interviews of editors at the respective organizations (Note: Several did not want or could not appear for publication as a result of organizational policies). The full study can be found here (beware it is about 60 pages in length). Below are the sites studied. However, I will also note that the study did not include TheUpTake, which actually provided a lot of online video content for many of the sites below and has had led some great innovations in online video.

Continue reading

Flyp Media: where the medium is the message

What could possibly be common between a detailed account of America’s historic role in Middle East peace and a story about urban acrobats leaping across buildings in London and Beirut? Perhaps, the way in which you choose to tell them.

Designed to look and read like a magazine, complete with the swishing sound that accompanies each turn of a fascinating page, the innovative young site Flyp media, which is being hailed as a “future media lab,” is attempting to straddle the boundaries between the old and the new, between print and celluloid, and between Web creation and journalism.

Videos, podcasts and interactive images are embedded on pages that could well be bound and dropped into your mailbox. It is as much the art of story telling as the story itself. “Flyp the magazine is really a proof-of-concept experiment in terms of multimedia story telling. It is not a product that we’re aimed at as much as the message and the form,” says Editor in Chief Jim Gaines. Continue reading