Category Archives: television

Sri Lanka war crimes and the future of international journalism

Here’s a quick thought about a problem of international reporting: sources. Your viewers and readers are in your country, while your sources are largely not (there are exceptions such as CNN or the BBC, but humour me).

In order to make contact with the people and evidence who can help answer your questions, you have to rely far more on your personal network than, for example, a home affairs or education correspondent.

But the globalisation of modern news – and the ability of people to search on the internet for information related to their own experiences – has changed this. Now, if you report on an issue in another country, people in that country can see what you’ve written and contact you with further information.

In a nutshell this reflects the way that journalism has moved from a ‘push’ medium limited by transmission and distribution infrastructure, to a ‘pull’ (search) and ‘pass’ (social media) one.

Three particularly strong examples of this: Channel 4’s ongoing reporting on the civil war in Sri Lanka and evidence of war crimes. Video footage that was obtained as part of that journalism was, eventually, seen by someone who recognised one of the bodies. (A particularly good lesson for budding journalists is how photos of those bodies were dated using EXIF data, and correlated with documentary evidence from the Sri Lankan MOD – material that don’t lend themselves to broadcast, but can be put online)

Second, Paul Lewis’ investigation into the death of a man being deported to Angola. One of the passengers on the plane where he died was a US citizen who works in Angola. He contacted Lewis after coming across a tweet calling for witnesses.

Third, Paul Lewis again, and the death of Ian Tomlinson at G20 protests. This was again provided by a US citizen who happened to be in the UK at the time and came across the story after he returned home.

Curiously, of course, these two latter stories are not examples of international journalism in terms of their subject – but they do highlight how the web can make international newsgathering part of home affairs stories too.

When we can’t believe our own eyes: Balance, objectivity, or transparency?

Time magazine's Wikileaks correction

It’s been a good week for followers of that endangered beast objectivity. On Friday Glenn Greenwald reported on factual inaccuracies in Time’s Wikileaks article, and the ‘correction’ that was then posted (reproduced above). Greenwald writes:

“The most they’re willing to do now is convert it into a “they-said/he-said” dispute.  But what they won’t do — under any circumstances — is state clearly that the Government’s accusations are false, even where, as here, they unquestionably are.”

Meanwhile, the BBC is facing a viral backlash (described as “lobbying” by a spokesperson) over Ben Brown’s interview with Jody McIntyre (transcript here):

Kevin Bakhurst has responded to the complaints and the copious comments on his post are worth reading in full – not only because many of them flesh out the debate extremely well (and others would sit well in a textbook on interviewing technique), but because they provide a compelling story of how people’s relationship with the media is changing.

In particular, on the subject of balance one journalist comments:

“This story demonstrates the fallacy of ‘balanced reporting’. On the evidence of the video Mr McIntyre is almost certainly a victim of an assault and battery, he should sue, and if he does – he will almost certainly win. Even if were he found to be in some way contributorily negligent ‘for rolling towards the police’ as it were – the Tort will still have been committed by the police. The Law makes it clear there is no such balance, yet through this kind of aggressive cross examination, perpetrator and victim are reduced to the same standing in the eyes of the viewer: both are placed under suspicion. And – vitally – to begin with such suspicion is not sceptical, but cynical. There’s a considerable difference.”

Meanwhile Kevin Marsh makes a strong argument against the swing from objectivity towards “transparency” as “replacing one impossibility with another”.

I lay all these out as fertile ground for any discussion on objectivity, transparency and ethics.

BBC new linking guidelines issued – science journals mentioned

The BBC have just emailed new linking guidelines to their staff. They stipulate that linking is “essential” to online journalism and in one slide (it’s a PowerPoint document) titled ‘If you remember nothing else’ highlight how linking will change:

What we used to do…

  • Lists of archive news stories
  • Homepages only on external websites
  • No inline linking in news stories

What we do now – think adding value…

  • Avoid news stories and link to useful stuff – analysis, explainers, Q&As, pic galleries etc
  • On external websites look beyond homepage to pages of specific relevance
  • Inline linking in news stories is OK when it’s to a primary source

Other points of note in the document include the repeated emphasis on useful deep linking, and the importance of the newstracker module (which links to coverage on other news sites). Curiously, when referring to inline links it does say that “different rules can apply” to BBC blogs – “speak to blogs team if in doubt”.

Something I did look for – and find – was a reference to linking to scientific journals. And here it is: “In news stories inline links must go to primary sources only– eg scientific journal article or policy report (1 or 2 per story; avoid intro)”

This is significant given the previous campaigning on this issue.

On the whole it’s a good set of guidance – I’ll refrain from publishing it in hope that the BBC will…

UPDATE: It seems The Guardian followed up the story and embedded the document, so here it is:

BBC guidelines for linking – Sept 2010

The BBC and missed data journalism opportunities

Bar chart: UN progress on eradication of world hunger

I’ve tweeted a couple of times recently about frustrations with BBC stories that are based on data but treat it poorly. As any journalist knows, two occasions of anything in close proximity warrants an overreaction about a “worrying trend”. So here it is.

“One in four council homes fails ‘Decent Homes Standard'”

This is a good piece of newsgathering, but a frustrating piece of online journalism. “Almost 100,000 local authority dwellings have not reached the government’s Decent Homes Standard,” it explained. But according to what? Who? “Government figures seen by BBC London”. Ah, right. Any chance of us seeing those too? No.

The article is scattered with statistics from these figures “In Havering, east London, 56% of properties do not reach Decent Homes Standard – the highest figure for any local authority in the UK … In Tower Hamlets the figure is 55%.”

It’s a great story – if you live in those two local authorities. But it’s a classic example of narrowing a story to fit the space available. This story-centric approach serves readers in those locations, and readers who may be titillated by the fact that someone must always finish bottom in a chart – but the majority of readers will not live in those areas, and will want to know what the figures are for their own area. The article does nothing to help them do this. There are only 3 links, and none of them are deep links: they go to the homepages for Havering Council, Tower Hamlets Council, and the Department of Communities and Local Government.

In the world of print and broadcast, narrowing a story to fit space was a regrettable limitation of the medium; in the online world, linking to your sources is a fundamental quality of the medium. Not doing so looks either ignorant or arrogant.

“Uneven progress of UN Millennium Development Goals”

An impressive piece of data journalism that deserves credit, this looks at the UN’s goals and how close they are to being achieved, based on a raft of stats, which are presented in bar chart after bar chart (see image above). Each chart gives the source of the data, which is good to see. However, that source is simply given as “UN”: there is no link either on the charts or in the article (there are 2 links at the end of the piece – one to the UN Development Programme and the other to the official UN Millennium Development Goals website).

This lack of a link to the specific source of the data raises a number of questions: did the journalist or journalists (in both of these stories there is no byline) find the data themselves, or was it simply presented to them? What is it based on? What was the methodology?

The real missed opportunity here, however, is around visualisation. The relentless onslaught on bar charts makes this feel like a UN report itself, and leaves a dry subject still looking dry. This needed more thought.

Off the top of my head, one option might have been an overarching visualisation of how funding shortfalls overall differ between different parts of the world (allowing you to see that, for example, South America is coming off worst). This ‘big picture’ would then draw in people to look at the detail behind it (with an opportunity for interactivity).

Had they published a link to the data someone else might have done this – and other visualisations – for them. I would have liked to try it myself, in fact.

UPDATE: After reading this post, a link has now been posted to the report (PDF).

Compare this article, for example, with the Guardian Datablog’s treatment of the coalition agreement: a harder set of goals to measure, and they’ve had to compile the data themselves. But they’re transparent about the methodology (it’s subjective) and the data is there in full for others to play with.

It’s another dry subject matter, but The Guardian have made it a social object.

No excuses

The BBC is not a print outlet, so it does not have the excuse of these stories being written for print (although I will assume they were researched with broadcast as the primary outlet in mind).

It should also, in theory, be well resourced for data journalism. Martin Rosenbaum, for example, is a pioneer in the field, and the team behind the BBC website’s Special Reports section does some world class work. The corporation was one of the first in the world to experiment with open innovation with Backstage, and runs a DataArt blog too. But the core newsgathering operation is missing some basic opportunities for good data journalism practice.

In fact, it’s missing just one basic opportunity: link to your data. It’s as simple as that.

On a related note, the BBC Trust wants your opinions on science reporting. On this subject, David Colquhoun raises many of the same issues: absence of links to sources, and anonymity of reporters. This is clearly more a cultural issue than a technical one.

Of all the UK’s news organisations, the BBC should be at the forefront of transparency and openness in journalism online. Thinking politically, allowing users to access the data they have spent public money to acquire also strengthens their ideological hand in the Big Society bunfight.

UPDATE: Credit where it’s due: the website for tonight’s Panorama on public pay includes a link to the full data.

Lessons in crowdsourcing: Claire Wardle on using Ushahidi for the Tube strike

The following is cross-posted from Claire Wardle’s blog:

Late on Monday night, I wrote a short post in anticipation of the crowdmap I’d just set up for BBC London, which I hoped would provide a useful service the following day for the London tubestrike, 7th September 2010.

It’s now Wednesday morning, and I can write, while still feeling slightly shell-shocked from the experience, that all in all, I’m very pleased with how it went.

I want to use this post to reflect on some of the things that worked, some of the things that didn’t work as well, and some things I will do differently if the next scheduled tube strike goes ahead.

Bottom line was that lots of people saw it: 18,860 unque visitors, and 39,306 page views from 55 countries. 13,808 were from the UK, 3863 from the US, and I can’t get over the fact that we had 2 people form Bermuda, 1 person from Uruguay, and 9 from Kenya, the home of the Ushahidi platform. The power of social media never ceases to amaze me.

We posted 202 reports yesterday. About 50 were sent directly to the map from the audience, either via the web form or the specific SMS channel we set up. The rest of the reports we took from twitter, either tweets in the #tubestrike stream or replies to the @BBCTravelalert account. Continue reading

News sites based on social media content in Latin America

I have to admit I didn’t see this one coming… traditional media corporations in Latin America are launching news sites based exclusively on content originated in social media.

First of all, we have 140 – news of Twitter, a new web site lunched by Perfil in Argentina, intended as a site for “people who don’t have a Twitter account but want to find out what’s happening” in the microblogging world.

Twitter has had a tremendous growth in the country in 2010, thanks mainly to TV shows that sudenly began using Twitter as a live interactive tool with the audience.

Then local celebrities and world-cup football players joined the conversation, finishing the job of popularizing the social network, and now even politicians replace their traditional press releases with fleeting 140 character messages that sometimes end up in front pages.

140 was created by Darío Gallo, executive editor of Perfil.com and former Director of Noticias (the most popular political magazine of the country), one of the early adopters of Twitter in Argentina. He assured me the new project is receiving good reactions and traffic. Continue reading

Video: BBC at the 2012 Olympics: visualisations, maps and augmented reality

With 2 years to go to the 2012 Olympics, the BBC are already starting to plan their online coverage of the event. With a large, creative team at hand who have experimented with maps, visualisations and interactive content in the past, the pressure is on them to keep the standards high.

At the recent News:Rewired event, OJB caught up with Olympics Reporter Ollie Williams, himself a visualisation guru, to find out exactly what they were planning for 2012.

[youtube:http://www.youtube.com/watch?v=XP0cUtOrvkE%5D

Kay Burley. Discuss.

Some say that journalism students should simply be taught how to ‘do’ journalism rather than spending time analysing or reflecting on it. On Saturday Sky’s Kay Burley showed why it’s not that simple – when she berated someone demonstrating in favour of electoral reform (skip to around 2 mins in):

[youtube:http://www.youtube.com/watch?v=ELJh2bTK1ew%5D

This, and the copious other clips from a career history of walking a fine line (many say crossing it), are a goldmine for lecturers and journalism students – particularly when it comes to discussing broadcast journalism technique, ethics, and regulation.

It helps students to look at their own journalistic practice and ask: in trying to please my bosses or meet an idea of what makes ‘good television’, am I crossing a line? How do the likes of Jeremy Paxman manage to dig behind a story without losing impartiality, or becoming the story themselves (do they manage it?) What, indeed, is the purpose of journalism, and how does that carry through into my practice?

Journalism is easy. You don’t need to study it for 3 years to do it. You don’t need a piece of paper to practise it.

But professional journalism is also the exercise of power – “Power without responsibility,” as the quote has it (which continues: “the prerogative of the harlot throughout the ages”). We expect to scrutinise politicians and hold them to certain ethical standards yet cry foul when the same scrutiny is applied to us. Studying journalism – while doing it – should be about accepting that responsibility and thinking about what it entails. And then doing it better.

So: Kay Burley. Discuss.

UK general election 2010 – online journalism is ordinary

Has online journalism become ordinary? Are the approaches starting to standardise? Little has stood out in the online journalism coverage of this election – the innovation of previous years has been replaced by consolidation.

Here are a few observations on how the media approached their online coverage: Continue reading

Daily Show archive blocked for UK: Channel Four display several layers of stupid

UK fans of America’s leading satirical TV show got a shock today when they discovered they could no longer view the show on its website.

The website has forums where overseas fans of the show have been venting their rage at the block. Not just UK viewers but those from Ireland who can no longer watch the show on the UK licensee Channel Four’s website yet also remain blocked from watching it on the show’s website, apparently because C4 hasn’t bothered to tell the Daily Show’s channel, Comedy Central, that it’s blocked the Irish. People in the rest of Europe have no such problems.

There’s no statement from either Channel Four or the show about this out-of-the-blue block but it appears from past Daily Show statements on their forum that they only do the blocking on the request of a country’s license holder. Incidentally, I was able to leave a comment on their website and I see that the show’s producers do respond to comment. Channel Four offers no such option, there is no comment space offered for the show and they have no forum or similar space for viewers to talk back to them.

What is particularly sad/appalling about Channel Four’s actions is that all online video from the extensive Daily Show online archive is now being blocked for UK – yet Channel Four is only showing the past week’s shows online! Do they even have rights to episodes from before they started showing the Daily Show, because I can’t watch clips from 2000.

What is so stupid about this (and it has multiple layers of stupid) is that I have been posting clips on my blog which promotes the show Channel Four have rights to! Now none of those embedded clips work and so the show gets no (free) promotion from me or the many others who embed clips.

When the Daily Show’s sister program The Colbert Report was being shown on a UK cable channel you couldn’t watch clips on their website – but you could watch clips embedded on other websites. This makes complete sense as if you liked what you saw it promoted the cable channel’s show and made it far more likely that you’d bother to subscribe to it. It also makes it appear that C4’s block request included blocking embedded clips.

At the same time that one bit of C4 takes this completely stupid action another makes clips from C4 news freely available, even ad free!

Here’s another stupidity. I have watched clips from US shows which have served up country specific ads. On sites like HuffPost I get UK ads. So if you can recognise I’m from the UK you can monetise it to the benefit of the UK license holder. Hardly rocket science.

What C4 are doing is tragic for the Daily Show itself as it is going to lose a significant chunk of its UK audience. All – one would assume – in the name of driving viewers back to watching the show on More4 ON TV!

I hope that the show’s resident Brit, the hugely popular John Oliver, learns about it and tells Channel Four to stop behaving like idiots.

Of course people can watch Daily Show clips if they know how to get around the block by hiding their computer’s ip address. This means C4 lose out on any hope of ad revenue. I won’t even bother linking to how because a simple Google (or a look on the Daily Show’s forums where they allow comments explaining how) will tell you what to do. So not only are C4 idiots but they think the rest of us UK fans of the show are too.

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