Home » The BBC and linking part 1: users are not an audience

The BBC and linking part 1: users are not an audience

UPDATE: The BBC have started a debate on the issue on their Editors’ Blog

Ben Goldacre is experiencing understandable frustration with the BBC’s policy on linking to science papers:

Jane Ashley of the website’s health team, says that when they write an article based on scientific research:

“It is our policy to link to the journal rather than the article itself. This is because sometimes links to articles don’t work or change, and sometimes the journals need people to register or pay.”

In email correspondence defending their policy, Richard Warry, Assistant editor, Specialist journalism, adds:

“Many papers are available on the web via subscription only, while others give only an Abstract summary. In these instances, the vast majority of our readers would not be able to read the full papers, without paying for access, even if we provided the relevant link.”

This just doesn’t stand up. Here’s why:

  • An abstract alone is actually very useful in providing more context than a journal homepage provides
  • It also provides useful text that can be used to either find another version of the paper (for example on the author’s or a conference website),
  • It provides extra details on the authors, giving you more insight into the research’s reliability and also an avenue should you want to approach them to get hold of the paper.
  • Even for the ‘vast majority’ who cannot pay for access to the paper, they will still be taken to the journal homepage anyway.
  • Believing that the time spent pasting one link rather than another is better spent on providing “authoritative, accurate and attractive reportage” is a false economy. Authoritative, accurate and attractive coverage relies at least in part in allowing users to point out issues with scientific research or its reporting.
  • Catering for a ‘vast majority’ belies a broadcast media mindset that treats users as passive consumers. The minority of users who can access those papers can actually be key contributors to a collaborative journalism process. If you let them.

If it helps, here’s a broadcast analogy: imagine producing a TV package which captions a source as ‘Someone from the Bank of England’. That’s not saving time for good journalism – it’s just bad journalism.

Linking – and deep linking in particular – are basic elements of online journalism. Why can news organisations still not get this right? More on this here

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30 Responses to “The BBC and linking part 1: users are not an audience”

  1. Ben says:

    But they have no problems with linking directly to papers on deep sea fish eating habits…

    http://news.bbc.co.uk/earth/hi/earth_news/newsid_8547000/8547332.stm

  2. Conrad says:

    Had a little back and forth on Twitter about this with Mike Hirst, a journalist with the BBC News website.

    http://twitter.com/hirstmike/status/9395970442
    http://twitter.com/Coneee/status/9396244498
    http://twitter.com/hirstmike/status/9396408248

    Would love to see when the policy document regarding linking was formulated. Maybe they should be updating that rather than the design of the website!

  3. Conrad says:

    Most relevant bit: “Backgrounders/features can deep-link, news pieces have to link to front pages. Ours not to reason why.”

    http://twitter.com/hirstmike/status/9396408248

    Hmm.

  4. Nick Holden says:

    If anything, the BBC’s approach probably just loses them readers. If they’re covering the story, chances are that other media websites are doing the same, google will find those – and they will link to the study directly. I guess I spend less time reading about science on the BBC’s news pages than I might do, but that is mostly the BBC’s loss, not mine.

  5. David says:

    Due to the increasing number of funding sources insisting that research is made available in institutional repositories, wouldn’t it make most sense to have one link to the journal and one to the pre-print or journal abstract if a pre-print is not available.

    Linking to authoritative preprints would also be likely to have a positice impact on the use of institution repositories…everyone’s a winner!

  6. [...] 10 03 2010 Interesting to see Ben Goldacre (here and here) and then Paul Bradshaw (here) complain about the BBC’s “bizarre” policy of linking to “journal [...]

  7. David says:

    …positive…obviously not ‘positice’…that’s just madness

  8. Doug says:

    “This is because sometimes links to articles don’t work or change”

    This should be getting better with the saturation of of the doi. These links seem more permanent.

  9. clare says:

    Jane Ashley has it wrong anyway. If they had a policy of linking via the DOI, then the number of papers which would be unlinkable (due to changing URLs) would be vanishingly small (and if a journal is going to change DOIs on its documents, it’s probably not a good idea to be citing it anyway /snark).
    Anyway, publishers put a LOT of energy into making sure that links don’t become unusable, as otherwise their archives would be fairly useless.

  10. Tom says:

    A very good reason that the BBC news website does not to link to academic articles is that quite often the article they are writing about does not exist.

    I have lost count of the number of times I have been puzzled enough by a BBC science story to look up the journal and author mentioned, only to find that there is no article matching the search criteria.

  11. Marcus says:

    Ben,

    Ironically…

    > http://news.bbc.co.uk/earth/hi/earth_news/newsid_8547000/8547332.stm

    …the link seems to be broken.

  12. Marcus says:

    Ben,

    Ironically…

    > http://news.bbc.co.uk/earth/hi/earth_news/newsid_8547000/8547332.stm

    …the link to the Science Direct page seems to be broken.

  13. Mags says:

    So, they’re demonstrably wrong on pretty much every point there.

    To add some more salt to the wound, the DOI system (http://dx.doi.org/) renders their objection on the grounds that the paper may not be there anymore obsolete. If the URL changes, the DOI will still find it 99.99% of the time.

  14. Sally says:

    Why can’t they link to pubmed or similar database? Then we can follow links to journals if we want.

  15. [...] The BBC and Linking (tags: bbc journalism linking science) [...]

  16. [...] I blogged about the frustration of Ben Goldacre at the refusal of parts of the BBC News website to deep link [...]

  17. Ed says:

    Hi

    I’m from CrossRef which manages the DOIs for scholarly journals. We created a blog plug-in that allows nicely formatted citations with persistent DOIs link to be added to blog posts about journal articles.

    You can see it in action at Research Blogging – http://www.researchblogging.org/

    We’d be happy to adapt this so BBC journalists can use it.

  18. What I’m not sure about in relation to the linking issue is why the BBC don’t just do both. Link to the wider website and label it as such and then also link the article/section/page in question. Posting a link to Nature on its own without context isn’t particularly user friendly given that there are hundreds upon thousands of articles on there to be searched through to find the right one. It would be like posting a link to a blog to comment on a post but not actually bother linking directly to that post. Years even hours down the line that’s irrelevant.

  19. [...] The BBC and linking part 1: users are not an audience | Online Journalism Blog @bengoldacre Company which manages the DOIs for scholarly journals offers to work with BBC journos in comment: [...]

  20. Hi Paul,
    You and others in the comments make some good points here, and in your subsequent post about “curating context” http://onlinejournalismblog.com/2010/03/11/curators-of-context/

    I’m aiming to set out a few thoughts and questions on all this in the BBC News Editors’ blog in the next couple of days http://www.bbc.co.uk/blogs/theeditors/

    That is, both on the specific issue of linking to science papers and on the general approach to linking on the BBC News site. Good that the discussion is under way here – I hope you’ll take a look and chip in there too.

    Steve Herrmann, Editor, BBC News website

  21. Thanks Steve – look forward to seeing it.

  22. [...] I blogged about the frustration of Ben Goldacre at the refusal of parts of the BBC News website to deep link [...]

  23. [...] promised in a comment on the first post on this topic (part 2 here), the BBC’s Steve Herrmann today responded to [...]

  24. [...] Als je wilt inhalen, dat is het plaatsgevonden op Tumblelog Ben Goldacre’s en in post Paul Bradshaw’s op de Online Journalism Blog.Dus om verschillende redenen is het hoog tijd om de balans op te nemen.Dit is een samenvatting van [...]

  25. [...] and corporate financial disclosures are increasingly online, but too rarely linked. There are some issues with links to pages behind paywalls and within academic journals, but nothing that seems [...]

  26. [...] This is significant given the previous campaigning on this issue. [...]

  27. [...] Questo documento sembra essere una risposta dell’azienda ad un dibattito che si era sviluppato internamente (ve n’è traccia qui) [...]

  28. [...] this year, Bradshaw detailed arguments about linking to scientific journals, arguing that it made sense to link to an abstract (not the journal homepage), even if the article [...]

  29. [...] Elders is er een uitvoerig debat, met name over hoe we verwijzen naar artikelen in wetenschappelijke tijdschriften. Als je wilt inhalen, dat is het plaatsgevonden op Tumblelog Ben Goldacre’s en in post Paul Bradshaw’s op de Online Journalism Blog. [...]

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