Author Archives: Paul Bradshaw

Search Options: Google adds more intuitive search tools, ‘takes on Twitter’

It’s often said that Twitter’s big advantage over Google is its ability to allow you to conduct ‘real time search’ – if an event is happening right now, you don’t search Google, you search Twitter.

But today Google has announced a series of features that, while still not offering real time search, take it just that bit closer. For me it is the most significant change to Google’s core service in years. 

Here’s the video:

This week, while talking to my students about the ability to search by date in Google, the computer assisted reporting blogger Murray Dick mentioned how unreliable the feature was, so I wouldn’t get too excited. 

What is new, however, is the ‘recent search’ facility, which brings up results from the past hour or two. Continue reading

8% of Telegraph.co.uk traffic from social sites

Telegraph.co.uk gets an amazing 8% of its visitors from social sites like Digg, Delicious, Reddit and Stumbleupon, Julian Sambles, Head of Audience Development, has revealed.

The figure explains how the Telegraph is now the most popular UK newspaper site.

75,000 visitors a day

The Telegraph had about 28 million unique visitors in March, which means social sites are sending it almost 75,000 unique visitors a day.

Search engines are responsible for about a third of the Telegraph’s traffic Julian also revealed – or about 300,000 unique visitors a day.

This means the Telegraph gets 1 social visitor for every 4 search ones – an astonishingly high ratio.

You can read more of what Julian said about the Telegraph’s social media strategy here. The statistics were originally given for an article on social sites on FUMSI.

Citizen journalism and investigative reporting: from journalism schools to retirement communities

The myriad numbers of citizen journalism sites that pop up everyday seem to suggest that the media can fulfill the purposes of democracy by merely offering their audiences a forum to express themselves.

However, to tap into its full potential, participatory journalism should try to do something in addition to what mainstream reporting already does – such as expanding source diversity, shifting focus to neglected sections of the population, or pursuing different angles and perspectives on a story. If not, it is not doing much more than using its readers as a form of cheap labor, and perhaps laying off journalists while it’s at it.

Citizen journalism is hardly beneficial when it merely propagates the flaws of traditional reporting. Huffington Post’s Off the Bus produced many stories on the US Presidential campaign last year – but the one we remember most vividly is Mayhill Fowler’s reporting of Barack Obama’s “bitter” comment – the story that put gotcha journalism from mainstream reporters to shame.

The paucity of good investigative reporting through citizen journalism is not surprising, considering the amount of effort such stories require from news organizations in terms of coordination and oversight. Perhaps, most importantly, they require a huge time investment from the audience. While people might be easily persuaded to relay food-item prices from their grocery bills, they are less likely to pursue public officials or make trips to government offices to retrieve information.

Which is why magazines like The Nation are allowing their audiences simpler methods to contribute to significant news stories. With its “Ask the President” feature, the weekly is encouraging readers to pose questions for the Obama administration’s upcoming press conferences. Queries that receive the most votes will get asked by Nation journalists, pending agreement from the White House. This is perhaps the digital equivalent of newspapers inviting their readers to town hall meetings to question public officials.

News organizations are also trying to encourage investigative journalism “from the desk.” With the amount of interactive tools available online, it is perhaps easiest to get readers to contribute through their computers since they already spend several hours in front of them. National news stories especially lend themselves well to this form of reporting.

The nonprofit investigative journalism site Propublica hopes to analyze Barack Obama’s stimulus package by encouraging audience contributions. Data and documents will be available on the site, and readers will be encouraged to offer ideas for stories and topics of newsworthy content. Details of how distributed reporting will be implemented have not been worked out yet, but as Senior Editor Eric Umansky reasons, the breadth of the stimulus projects and their potential effects are so huge that there simply are not enough traditional journalists to cover the subject. But with the help of citizen reporters all around the country, Propublica can do a better job of reporting on all angles of the story. When you recall that the same idea allowed Talking Points Memo to break the news about the Bush administration’s firing of eight US attorneys in late 2007, it is easy to be optimistic about Propublica’s venture.

Another idea that is gaining popularity is the coupling of journalism school projects to citizen reporting. In this fast-changing media world where every citizen is a reporter, students of journalism should be specifically trained to tap into the vast talent available in the community, writes Elizabeth Zwerling. That is exactly what the Annenberg School for Communication in Los Angeles is attempting to do with its hyperlocal news site, Intersections.

The project is shining the spotlight on the less privileged classes that mainstream media has long ignored with its profit-centered interest in affluent communities. Online journalism often reproduces this censorship of omission because of the inherent digital divide. Students at the Annenberg School, however, are being trained to report on hyperlocal issues affecting urban LA communities. Local residents, many of whom include working class immigrants, work with students to transmit their photos, videos and stories through cell phones.

Sites such as Texas Watchdog, on the other hand, are implementing programs to train civilians to become watchdogs of the government; the program teaches citizens to access and review public documents, among other things.

Another potential goldmine for citizen journalism at the hyperlocal level appears to be populations of retired individuals, who have both the time and inclination to perform watchdogging functions for their communities, as Jack Driscoll found with Rye Reflections, a user-generated site run by retirees in a small community in New Hampshire. The drastic reduction in local news reporting by newspapers that have cut down their resources and budgets has meant that citizens are willing to take up the slack. This sort of community reporting offers people intellectual and social stimulation while fulfilling civic needs, according to Driscoll.

In addition, retired professionals can often lend their specific expertise to investigative news stories, as former engineers and lawyers in the community of Fort Myers, Florida proved during the News-Press’ investigation of a local utility company. However, Driscoll does not succumb to the rosy-eyed view that this sort of reporting can replace hardcore investigative journalism at the national or international level, or in specialized fields like science and medicine.

It’s little surprise then that the much talked-about Huffington Post Investigative Fund hopes to tap into the expertise of seasoned journalists to kick-start its investigative reporting exercise. Down the road, it will harness the power of its citizen volunteers. As Jay Rosen, who will serve as a senior advisor on the project, writes, “the best approach is to have no orthodoxy and to support very traditional investigative reporting by paid pros who are good at it, as well as teams of pros and amateurs, students working with masters of the craft, crowdsourced investigations, and perhaps other methods.”

A tall order to be sure. But news organizations need to quickly find ways to compensate for the dearth of resources and personnel in order to continue to perform in-depth investigative reporting, lest journalism may become completely irrelevant.

They’re not online (and why)

A tremendous onslaught of facts on the digital divide from Helen Milner – followed by some very useful analysis of the reasons why people don’t use the web. For my money, this is required reading for anyone interested in the wider issues around online journalism and engagement.

Letter to Govt. pt6: “How to fund quality local journalism”

The following is the last part of a series of responses to the government inquiry into the future of local and regional media. We will be submitting the whole – along with blog comments – to the Culture, Media and Sport Committee. This post, by Alex Lockwood, looks at:

“How to fund quality local journalism”

The bottom has fallen out of the traditional publishing business model–and with it goes the hefty dividends expected by shareholders (e.g. £48.4m in 2008 for the Trinity Mirror Group). The future of local quality journalism can only remain with the current crop of regional newspaper publishers if they radically change their expectations, and innovate.

That might not happen. If it doesn’t, they will die off, and the future of quality local journalism will take a huge – but not definitive – blow. Then the future lies with new initiatives and the local communities themselves – passionate and entrepreneurial people, only some of whom will be journalists. What about local council initiatives to publish newspapers and local information? That’s not the way to go – covered in Part 3.

But how to fund it? Here are eight suggestions for the future of local journalism funding: Continue reading

Letter to Govt pt5: Opportunities for “ultra-local” media services

The following is the fifth of a series of responses to the government inquiry into the future of local and regional media. Andy Price looks at the opportunities for ultra-local media services. Blog comments will be submitted to the inquiry as well. If you wish to add a blog post to the submission please add a link to one of the OJB posts – a linkback will be added at the end.

Opportunities for “ultra-local” media services

Over the last few years one of the few, if not the only positive development in the regional press has been the dramatic growth of “ultra-local” or hyper local news. Often this is in the form of online participatory journalism, mixing traditional professionally produced news with a wide range of user generated content.

This has two major benefits. It grows significant traffic to newspaper websites, offering vital opportunities for revenue generation and develops the civic and democratic role of the media by allowing new avenues for discussion and debate, enhancing the local public sphere and maintaining a plurality of perspectives. It also widens and flattens the ‘market’ of news production, creating a new environment that integrates citizens as news producers in an entirely original and empowering way.

Looking at the existing geographical franchises of most regional publishers it is often the case that the local newspaper website is the only local digital platform that offers both participation and discussion of issues of civic interest. As well as the independent coverage of issues of relevance and significance to the citizen. Continue reading

Crowdsourcing thoughts on council newspapers: #councilpapers

The previous two posts on the role of local authorities in regional news sparked a bit of crowdsourcing on Twitter: “Do you think your council newspaper is worth having?” I asked. The responses, tagged #councilpapers, can be seen at this Twitter search. Below you will find a Wordle cloud of tagged tweetsand a Twickie compilation of the first dozen or so responses.

In addition, Adrian Short suggested people bookmark council papers on Delicious with the tag ‘councilpapers’ – you can see these here. If yours isn’t listed, please add it. Continue reading

Letter to Govt. pt3 extended: Should council news operations be run like the BBC?

As part of the OJB’s response to  the government’s inquiry into the future of local and regional media, Nick Booth looks at the role of local authorities in regional journalism. Blog comments will be submitted as well.

I talk to a lot of people who work in council communications departments. They’re all conscious that the regional press is in trouble. If they’ve not recently lost a local paper they’ve certainly seen local journalists lose their jobs.

They consistently tell me one thing: “Because there are fewer reporters it’s easier to get coverage. Those who are left are really grateful for the stuff we give them. More and more they run it verbatim”. Continue reading