In the final parts of this series I look at two concepts that have become increasingly central to online journalism in the post-Web 2.0 era: community and conversation. I look at why journalists need to understand how both have changed, how they are linked, and how to embrace them in your work processes.

Conversation and community have always been the lifeblood of journalism. Good journalism has always sought to serve a community; commercially, journalism has always needed large or affluent communities to support it. And good journalism – whether informative or sensationalist – has always generated conversation. Continue reading →