Poynter Online has a mind-boggling roundup of how students at Virginia Tech have told their story through mobile video, blogs, and forums. Unlike previous user generated content milestones like 9/11 and the Asian tsunami, this story took place in the heart of the new media generation, and the resulting coverage is more comprehensive, more accessible, and takes in more new media forms, including social networking. “Look at this collection from CNN’s I-Report.,” urges Poynter:
“Students text messaged one another while hiding under desks. Read some of those messages here.
“Other students went right to their blogs and wrote about what they saw.”
As this generation ages it’s reasonable to expect such coverage to become the norm, and this presents two challenges for journalists: 1) the need to develop the awareness of, and skills to find, this material; 2) in the face of such comprehensive and accessible first-person reporting, the need to develop new roles, perhaps as gatewatchers, facilitators and filters rather than reporters.
Then there’s a third issue: ethics. When reporting on the MySpace and Facebook content of murdered students, how far can journalists go? Is it OK to quote dead students’ ‘About Me’ sections? Channel 5 did so last night, including one who was summed up by her favourite flavour of ice cream and the fact that her “favourite colour is blue”.
Tony Harcup, a writer on journalism ethics, told me “my gut reaction is that it is perfectly acceptable to quote from the About Me sections that people have placed in the public domain. It’s not as if a journalist has broken into a dead person’s house and stolen their private diary.” But when we live our lives in the public domain, do our virtual selves have different rights? I have no answers, I’m just posing the question.
UPDATE: Shane Richmond includes these points in his blog. He slightly misunderstands my second point above, and I’ve posted a comment clarifying this.
UPDATE 2 (Apr 21 07): I’ve posted a further post on the ethics issue.