Tag Archives: web 2.0

A journalist’s guide to crowdsourcing

There’s a great journalist’s guide to crowdsourcing over at the OJR, which is close to being added to my must-read online journalism blog posts due to this quote: “Ultimately, journalism is social science, and journalists who want to make best use of crowdsourcing need to get familiar with the mathematics of social science.” Here’s some more:

“if you want to attempt a true crowdsourcing project, someone in your newsroom will [need programming skills]. Free online survey tools and mapping websites can help you collect and publish great reader-contributed data. But if you want custom information to move from survey form to published report in real time, you can’t do that yet without a programmer on your team.

“… The interviewing and document searches of 20th-century investigative reporting will look incomplete as savvy journalists and newsrooms learn to harness the Internet’s wide reach and interactivity to gather massive databases that only formal social science techniques can effectively manage and analyze.”

Floods: BBC shows the way to organise massive coverage

Press Gazette reports on the BBC using Google Maps to organise flood reports:

“After a few hours of work on his laptop, [broadcast journalist Oliver] Williams had created an interactive map plotting audio files of BBC Radio Berkshire reports — along with pictures and YouTube videos being sent in by the public — to the locations around the county that they referred to. Over the following days, BBC Berkshire journalists were able to add additional reports to the map as the story continued, including new flood warnings as they came in to the newsroom.”

ITV News falls into the citizen journalism trap

ITV News are to “air citizen reporters’ videos”, according to The Guardian. ‘Uploaded’ (oh dear.) will “allow members of the public to post video clips on the Uploaded website via mobile phone or webcam, responding to a daily “debate of the day” set by ITV News.”

Yep, it’s the old ‘charitable gesture’ approach to citizen journalism. ITV choose the topic, choose the responses, and, by the sounds of things, even choose the correspondents (“a national network of citizen correspondents,” says the article, which also mentions 100 people who have “signed up”).

ITV news editor, Deborah Turness is quoted as saying: “news has remained a one-way street in a two-way world.” But the two-way system of ‘Uploaded’ has one very large lane for ITV, and one very narrow one for its audience.

“Sometimes the media is guilty of underestimating the audience,” she continues. “People do have really interesting and relevant things to say and Uploaded will give us real diversity of opinion and experience.”

How diverse? 

“The Uploaded segment within the news bulletins is likely to be about 60 seconds.”

Ah, that diverse. Great. Another citizen journalism ghetto.

So here’s my suggestion: Stop recycling old formats for new media. Stop treating the audience’s contribution like an ‘And Finally’ section. Start understanding how interactivity works: it’s about giving control to the user. Giving control over subject matter. Giving control over time. Giving control over ranking. I’m not suggesting getting rid of editorial roles entirely, but if you’re going to do something like this, for God’s sake do it properly.

I’m inclined to agree with Jeff Jarvis, who said of the CNN-YouTube election debate experiment:

TV doesn’t know how to have a conversation. TV knows how to perform. The event’s moderator, CNN’s Anderson Cooper, behaved almost apologetically about the intrusion of these real people, who speak without benefit of make-up.

‘Uploaded’ is not citizen journalism. It’s a vox pops without having to pay professional camerapeople.

How to develop your business through online social networks

Not the usual post title you get on this blog, but if you want to hear me waffling talking expertly about social networks, feel free to pop along to tonight’s Moseley Creative Forum from 7.00 –9.00pm at Moseley Community Development Trust (more details below). Here’s the blurb:

‘How to develop your business through on-line social networks’

Join us for a panel-led discussion on how ‘creatives’ can make effective use of the provision already out there… MySpace, YouTube, Second Life and Facebook

We will explore how best you can promote yourself through on-line networks, how to get sales and contacts and develop links to your own website.

There will also be some “future gazing” as to where this technology is going and the opportunities it provides for you and your business.

We will talk about plans to re-launch the website for the “made in moseley” brand. (see www.madeinmoseley.com

Chair
Steve Harding, Moseley Community Development Trust, we will hear from

Panel:

  • Paul Bradshaw, UCE Birmingham
  • Antonio Gould, developer of digital media for creativity, education and social enterprise
  • Chris Thompson, Director of D A Recordings Ltd.

Come along and join in the session for what promises to be a lively evening!

Looking forward to seeing you,

Steve Harding / Marion Taggart

Reply to: marion@taggart56.fsnet.co.uk or call Marion on: 07999861876

Location: The Post Office Building, 149-153, Alcester Road, Moseley, Birmingham

Tel 0121 449 6060 www.MoseleyCDT.com

Online journalism’s must-read blog posts

Shane Richmond is asking for contributions to a list of classic blog posts on online journalism. For some reason my comments don’t seem to have gone through, so here’s my list of the essential reads for online journalists:

  1. For an overview of the forms and possibilities of online journalism: Jonathon Dube’s Online Storytelling Forms
  2. For a mind-blowing insight into the journalistic potential of computer technology: Adrian Holovaty: A fundamental way newspaper sites need to change
  3. For reflection on how the online news environment changes the nature of journalism: Dan Gillmor’s The End of Objectivity (Version 0.91)
  4. For reflection on journalism ethics in the MySpace/Facebook/UGC/digital doorstepping era: Robin Hamman’s posts virginia tech bloggers: approach and confirm or link and disclaim? and his coverage of a debate on virginia tech coverage
  5. For a sliding scale of ideas on how to involve the audience: Steve Outing’s The 11 Layers of Citizen Journalism
  6. For a succinct and clear explanation of moving from the TV mindset to an understanding of online video: Andy Dickinson: Moving from TV to Online
  7. For a quick list of tips when moving into video: Newslab’s Tips for Photographers
  8. For an outline of the possibilities of Flash for interactive storytelling, and experiences of its use: Mindy McAdams’ Flash journalism: Professional practice today 
  9. For a step-by-step overview of how to treat a story in a multimedia way: Mindy McAdams’ Journalism stories: A multimedia approach Parts 1, 2 and 3.
  10. For a conceptual exploration of interactive storytelling: The Elements of Digital Storytelling
  11. I’ll agree with Richmond’s inclusion of Ross Mayfield’s post on his own blog: What makes wikis work
  12. And it pre-dates blogs, but answers very effectively that recurring question of “Is blogging/wikis/databases/broccoli etc. etc. journalism?”: G. Stuart Adam’s Notes Towards a Definition of Journalism

Contribute to my wiki on wiki journalism

Do you know anything about the use of wikis in journalism? 

In September I will be presenting a paper on Wiki Journalism at the Future of Newspapers conference in Cardiff (it looks set to be a very good two days). And of course the best way to write a paper on wiki journalism is to publish it as a wiki…

So, I’ve quickly scrabbled together a first draft in order to get things going. Please contribute what you can at http://wikijournalism.pbwiki.com/ – the password to contribute is ‘wikiwiki’, or go straight to http://wikijournalism.pbwiki.com/?full_access=pjxmsse6ur&l=S if that’s too much hassle. All contributions will be acknowledged, and of course you’ll have that warm glow inside as well.

I’ve also created a Wikipedia entry for Wiki Journalism (http://en.wikipedia.org/wiki/Wiki_journalism) which is a much chopped-down, dryer, more factual version appropriate to an encyclopedia.

Many thanks,

Paul Bradshaw

Relaunched Liverpool Trinity Mirror sites: a thumbs-up

Liverpool Post website

Liverpool Echo website
icLiverpool

Trinity Mirror have finally relaunched the first of their local newspaper websites, with the Liverpool Post and Liverpool Echo breaking free of that ‘icLiverpool’ brand and into individually branded sites that reflect their different markets.

It’s been a move the ‘ic’ sites have needed for a long time, and the contrast is considerable. The endless list of vertical navigation options has gone, replaced by a much clearer horizontal bar and the generally ‘bigger canvas’ look that most recent news website relaunches have adopted (larger images, fewer stories).

It’s no surprise to see video getting a stronger placing, while image galleries have become par for the course, although these are given a separate section rather than integrated with stories. And reader involvement is given top billing with four ‘calls to action’ on the banner – “Send your stories/videos/pics” and “Join a forum” (the latter too vague. It would be more productive to see specific forums promoted instead, but maybe that will come in time).

Web 2.0 is a keyword here, and the articles incorporate the facililty to ‘share’ via del.icio.us, Digg or Newsvine (with a helpful ‘What’s This?’ link for the majority of readers who’ll be thinking just that), along with reader comments, prominent RSS feed links and a fantastically comprehensive RSS service generally (well illustrated on the sitemap page).

Blogs are part of the package, and there’s some nice writing there, although someone ought to tell the columnists bloggers about the importance of linking (a music blog that doesn’t link to any band websites/MySpace accounts is pretty criminal – UPDATE Mar 3 ’08: now no longer the case: see comments below), and it would be nice to see more engagement with the blogosphere generally – surely there are some excellent bloggers in Liverpool not on the Trinity Mirror payroll?

The ranking system is a nice idea that hasn’t been thought through enough: as an article’s ranking is only displayed on the article itself it’s not clear how this is useful for readers who have already made the effort to get there. There is a “Most popular” box on the homepage, for instance, but no sign of any place where you can find the “Highest ranked”; it might also be useful for readers to choose only to see stories above a particular rating, as Slashdot does.

And one final weakness is a registration system that doesn’t explain why you should register (elsewhere the call to receive email updates does the job better).

These picky issues aside, the redesign is a massive improvement and much more pleasurable to browse. Aesthetically it beats competitors such as the Lancashire Evening Post and Hull Daily Mail hands-down. Although those newspapers seem to have better grasped the possibilities of new media editorially, this relaunch suggests Trinity Mirror understand the technical possibilities. Most impressive is a tagging system which allows users to click through to articles on the same subject/person – potentially making the accompanying ‘Related articles’ box redundant.

Journalism.co.uk reports that the next websites to get the facelift will be the Journal and the Evening Chronicle in Newcastle, and the Middlesbrough-based Evening Gazette “to be followed by titles in South and North Wales, Yorkshire and Scotland.” Will these follow the template, or will there be more editorial freedom? The Post and Echo seem to be based on the same template, so I’m betting on the former, but there is enough freedom here to at least give the papers more identity than ‘icLiverpool’ ever did.

CNN.com relaunch – a sneak preview

CNN.com relaunch beta

CNN.com June 20 2007

“Jim” at CNN.com has invited me to look at the beta version of the new CNN.com (screengrab top; current design below) for the Online Journalism Blog. He knows how to make a man feel special.

So of course I oblige, and the site? Well, I’m somewhat underwhelmed. In a year of relaunches, CNN’s effort lacks the ‘big canvas’ approach that seems to becoming the norm (larger images, larger text), and looks ‘small’ as a result. The redesign reminds me of that old cliche: ‘more evolution than revolution’, i.e. ‘we bottled it’.

So, a missed opportunity visually. But where they’ve done much better is under the hood, and in philosophy. Firstly, the decision to release a ‘beta’ version of the site to some users represents a change in the way these things have been traditionally done. So credit for joining the world of the ‘perpetual beta‘. Secondly, video is a stronger element, including a “move to an in-page flash video player and in-page video across our various storytelling pages“, while the primacy of text is challenged by “the idea that, online, all media types are created equal – text, video, photos, graphics and audio“. Er, and interactivity?

This is illustrated vividly by the comparison:

  • Iraq story on CNN.com: http://www.cnn.com/2007/WORLD/meast/06/11/iraq.main/
  • Iraq story on CNN.com Beta: http://www.beta.cnn.com/2007/WORLD/meast/06/11/iraq.main/
  • Notably, the site search engine has three options – the Web, CNN News, and CNN video. I’m in the process of finding out how they made video more searchable. Jim tells me:

    “The design itself was done in mind to make videos more searchable and discoverable by external search engines (Google, Yahoo, etc). Because the videos are no longer in a popup, users can link directly to individually videos and find them either from search engines or other partner links.

    “For our internal search engine, we’re constantly making efforts to make our videos more searchable. We’re continually trying to find more ways to integrate more relevant metadata, thereby yielding more relevant results in a search. We’ve come along way and we still have plenty of room for improvement. We’re also continually looking at technologies that will help us improve our searchability.”

    Those points aside, there are lots of little touches which are interesting signs of how news is changing: more prominence given to the Citizen Journalism arm (‘iReport’), more visible RSS feeds, blogs and podcasts, and, er, weather personalisation. I particularly like the subtle ‘Hot Topics’ line just under the navigation, too.

    Of course, the great thing about a beta is: it’s work in progress. And the Behind The Scenes blog is wonderfully open about the changes they’ve already made in response to feedback. If you pop to http://beta.cnn.com/ you can add your own ideas to those already suggested.

    PS: If you want the full CNN presentation, here it is.

    UPDATE: The Journalism Iconoclast has also reviewed the site, and noticed some things I missed, particularly the use of AJAX, which does indeed make this a more impressive site than most:

    “One of my favorite new features of the site is the video page itself. It breaks the video content down into different tabs like “Top Stories,” “Most Popular,” “By Category,” “Staff Picks,” “Live TV,” etc. But they aren’t separate pages. Using the power of Ajax, CNN.com doesn’t have to reload new pages each time you click on one of those tabs.

    “Click on the story about the Glasgow airport attack. You are taken to the written story about what happened, but at the top of the page you’ll notice tabs for video and photos. If you click either one it puts the video or photos above a summary of the story for you to view — all without reloading the page. It’s very fast and seamless. Clicking on the read button takes you back to the full text.”

    Exhibition of online journalism (and some other stuff but let’s ignore that)

    As the 2006/07 academic year draws to an end, the journalism students at UCE Birmingham have to show off their work at a final year exhibition of all media students’ work. How do you ‘exhibit’ journalism? That’s the challenge.

    This year we’ve had three projects involving online journalism: the first was a news magazine and website aimed at 11-14-year-olds – ‘4 You‘. The second, a website to support a television news production, UR-Central, aimed at “under-represented communities in Birmingham”. And the third (not yet finished), is a blog-based service around disaster-related news.

    The two that are now finished both had their strengths and weaknesses. UR-Central suffered, it appears, from the common problem of ‘production team not communicating with web person’. The resulting website is patchy, with some empty areas where ideas are suggested but not built. But there’s some Flash video, slideshows, a forum, and feedback opportunities.

    The team behind 4 You were much better organised. One member built a content management system, incorporated feedback forms, games, a live weather feed, and a messageboard; there were image galleries, with invites for users to submit content; they blogged during the ‘live’ week (some better than others); and they even produced podcasts.

    Particularly clever was the use of hyperlinks and the ‘title’ tag to explain concepts such as ‘Foreign secretary’ to a young audience. There are calls for readers to engage and contribute throughout, and promotion of the printed product.

    If you want to see more of these and other projects in journalism, design, photography, television, radio, PR and new media, the exhibition takes place in Birmingham at Gosta Green, Corporation Street from Thursday June 21 to Saturday June 23. The students have set up a Facebook page on the event and, it seems, a media exhibition website too.

    And what prompted me to write about all of this? Matt King, top class online journalist that he is, wrote on my Facebook wall to shame me into blogging about it. Clever man.