Category Archives: online journalism

A case study in online journalism part 2: verification, SEO and collaboration (investigating the Olympic torch relay)

corporate Olympic torchbearers image

Having outlined some of the data journalism processes involved in the Olympic torch relay investigation, in part 2 I want to touch on how verification and ‘passive aggressive newsgathering’ played a role.

Verification: who’s who

Data in this story not only provided leads which needed verifying, but also helped verify leads from outside the data. Continue reading

A case study in online journalism: investigating the Olympic torch relay

Infographic: Where did the Olympic torch relay places go? What we know so far

image by @CarolineBeavon

For the last two months I’ve been involved in an investigation which has used almost every technique in the online journalism toolbox. From its beginnings in data journalism, through collaboration, community management and SEO to ‘passive-aggressive’ newsgathering,  verification and ebook publishing, it’s been a fascinating case study in such a range of ways I’m going to struggle to get them all down.

But I’m going to try.

Data journalism: scraping the Olympic torch relay

The investigation began with the scraping of the official torchbearer website. It’s important to emphasise that this piece of data journalism didn’t take place in isolation – in fact, it was while working with Help Me Investigate the Olympics‘s Jennifer Jones (coordinator for#media2012, the first citizen media network for the Olympic Games) and others that I stumbled across the torchbearer data. So networks and community are important here (more later).

Indeed, it turned out that the site couldn’t be scraped through a ‘normal’ scraper, and it was the community of the Scraperwiki site – specifically Zarino Zappia – who helped solve the problem and get a scraper working. Without both of those sets of relationships – with the citizen media network and with the developer community on Scraperwiki – this might never have got off the ground.

But it was also important to see the potential newsworthiness in that particular part of the site. Human stories were at the heart of the torch relay – not numbers. Local pride and curiosity was here – a key ingredient of any local newspaper. There were the promises made by its organisers – had they been kept?

The hunch proved correct – this dataset would just keep on giving stories.

The scraper grabbed details on around 6,000 torchbearers. I was curious why more weren’t listed – yes, there were supposed to be around 800 invitations to high profile torchbearers including celebrities, who might reasonably be expected to be omitted at least until they carried the torch – but that still left over 1,000.

I’ve written a bit more about the scraping and data analysis process for The Guardian and the Telegraph data blog. In a nutshell, here are some of the processes used:

  • Overview (pivot table): where do most come from? What’s the age distribution?
  • Focus on details in the overview: what’s the most surprising hometown in the top 5 or 10? Who’s oldest and youngest? What about the biggest source outside the UK?
  • Start asking questions of the data based on what we know it should look like – and hunches
  • Don’t get distracted – pick a focus and build around it.

This last point is notable. As I looked for mentions of Olympic sponsors in nomination stories, I started to build up subsets of the data: a dozen people who mentioned BP, two who mentioned ArcelorMittal (the CEO and his son), and so on. Each was interesting in its own way – but where should you invest your efforts?

One story had already caught my eye: it was written in the first person and talked about having been “engaged in the business of sport”. It was hardly inspirational. As it mentioned adidas, I focused on the adidas subset, and found that the same story was used by a further six people – a third of all of those who mentioned the company.

Clearly, all seven people hadn’t written the same story individually, so something was odd here. And that made this more than a ‘rotten apple’ story, but something potentially systemic.

Signals

While the data was interesting in itself, it was important to treat it as a set of signals to potentially more interesting exploration. Seven torchbearers having the same story was one of those signals. Mentions of corporate sponsors was another.

But there were many others too.

That initial scouring of the data had identified a number of people carrying the torch who held executive positions at sponsors and their commercial partners. The GuardianThe Independent and The Daily Mail were among the first to report on the story.

I wondered if the details of any of those corporate torchbearers might have been taken off off the site afterwards. And indeed they had: seven disappeared entirely (many still had a profile if you typed in the URL directly – but could not be found through search or browsing), and a further two had had their stories removed.

Now, every time I scraped details from the site I looked for those who had disappeared since the last scrape, and those that had been added late.

One, for example – who shared a name with a very senior figure at one of the sponsors – appeared just once before disappearing four days later. I wouldn’t have spotted them if they – or someone else – hadn’t been so keen on removing their name.

Another time, I noticed that a new torchbearer had been added to the list with the same story as the 7 adidas torchbearers. He turned out to be the Group Chief Executive of the country’s largest catalogue retailer, providing “continuing evidence that adidas ignored LOCOG guidance not to nominate executives.”

Meanwhile, the number of torchbearers running without any nomination story went from just 2.7% in the first scrape of 6,056 torchbearers, to 7.2% of 6,891 torchbearers in the last week, and 8.1% of all torchbearers – including those who had appeared and then disappeared – who had appeared between the two dates.

Many were celebrities or sportspeople where perhaps someone had taken the decision that they ‘needed no introduction’. But many also turned out to be corporate torchbearers.

By early July the numbers of these ‘mystery torchbearers’ had reached 500 and, having only identified a fifth, we published them through The Guardian datablog.

There were other signals, too, where knowing the way the torch relay operated helped.

For example, logistics meant that overseas torchbearers often carried the torch in the same location. This led to a cluster of Chinese torchbearers in StanstedHungarians in Dorset,Germans in BrightonAmericans in Oxford and Russians in North Wales.

As many corporate torchbearers were also based overseas, this helped narrow the search, with Germany’s corporate torchbearers in particular leading to an article in Der Tagesspiegel.

I also had the idea to total up how many torchbearers appeared each day, to identify days when details on unusually high numbers of torchbearers were missing – thanks to Adrian Short – but it became apparent that variation due to other factors such as weekends and the Jubilee made this worthless.

However, the percentage per day missing stories did help (visualised below by Caroline Beavon), as this also helped identify days when large numbers of overseas torchbearers were carrying the torch. I cross-referenced this with the ‘mystery torchbearer’ spreadsheet to see how many had already been checked, and which days still needed attention.

But the data was just the beginning. In the second part of this case study, I talk about the verification process, SEO and collaboration.

Data Shaping in Google Refine – Generating New Rows from Multiple Values in a Single Column

One of the things I’ve kept stumbling over in Google Refine is how to use it to reshape a data set, so I had a little play last week and worked out a couple of new (to me) recipes.

The first relates to reshaping data by creating new rows based on columns. For example, suppose we have a data set that has rows relating to Olympics events, and columns relating to Medals, with cell entries detailing the country that won each medal type:

However, suppose that you need to get the data into a different shape – maybe one line per country with an additional column specifying the medal type. Something like this, for example:

How can we generate that sort of view from the original data set? Here’s one way, that works when the columns you want to split into row values are contiguous (that is, next to each other). From the first column in the set of columns you want to be transformed, select Transpose > Transpose cells across columns into rows:

We now set the original selected column headers to be the cell value within a new column – MedalType – and the original cell values the value within a Country column:

(Note that we could also just transform the data into a single column. For example, suppose we had columns relating to courses currently taken by a particular student (Course 1, Course 2, Course 3), with a course code as cell value and one, two or three columns populated per student. If we wanted one row per student per course, we could just map the three columns onto a single column – CourseCode – and assign multiple rows to each student, then filtering out rows with a blank value in the CourseCOde column as required.)

Ticking the Fill down in other columns checkbox ensures that the appropriate Sport and Event values are copied in to the newly created rows:

Having worked out how to do that oft-required bit of data reshaping, I thought I could probably have another go at something that has been troubling me for ages – how to generate multiple rows from a single row where one of the columns contains JSON data (maybe pulled from a web service/API) that contains multiple items. This is a “mate in three” sort of problem, so here’s how I started to try to work it back. Given that I now know how to map columns onto rows, can I work out how to map different results in a JSON response onto different columns?

For example, here’s a result from the Facebook API for a search on a particular OU course code and the word open in a Facebook group name:

{“data”:[{“version”:1,”name”:”U101 (Open University) start date February 2012″,”id”:”325165900838311″},{“version”:1,”name”:”Open university, u101- design thinking, October 2011″,”id”:”250227311674865″},{“version”:1,”name”:”Feb 2011 Starters U101 Design Thinking – Open University”,”id”:”121552081246861″},{“version”:1,”name”:”Open University – U101 Design Thinking, Feburary 2011″,”id”:”167769429928476″}],”paging”:{“next”:…etc…}}

It returns a couple of results in the data element, in particular group name and group ID. Here’s one way I found of creating one row per group… Start off by creating a new column based on the JSON data column that parses the results in the data element into a list:

We can then iterate over the list items in this new column using the forEach grel command. The join command then joins the elements within each list item, specifically the group ID and name values in each result:

forEach(value.parseJson(),v,[v.id,v.name].join('||'))

You’ll notice that for multiple results, this produces a list of joined items, which we can also join together by extending the GREL expression:

forEach(value.parseJson(),v,[v.id,v.name].join('||')).join('::')

We now have a column that contains ‘||’ and ‘::’ separated items – :: separates individual group results from each other, || separates the id and name for each particular group.

Given we know how to create rows from multiple columns, we could try to split this column into separate columns using Edit column > Split into separate columns. This would create one column per result, which we could then transform into rows, as we did above. Whilst I don’t recommend this route in this particular case, here’s how we could go about doing it…

A far better approach is to use the Edit cells > split multi-valued cells option to automatically create new rows based on splitting the elements in a single column:

Note, however that this creates blanks in the other columns, so we need to Edit cells > Fill down to fill in the blanks in any other columns we want to refer to. After doing that, we end up with something like this:

We could now split the groupPairs column using the || separator to create two columns – Group ID and group name – giving us one row per group, and separate columns identifying the course, group name and group ID.

If the above route seems a little complicated, fear not…Once you apply it, it starts to make sense!

Interview: the team behind the Transcribe audio transcription app

After test-driving the audio transcription app Transcribe, Antoinette Siu interviewed Jason and Kishore of Wreally Studios, the team behind Transcribe.

What do you hope to do with this project?

We want to make journalists’ lives easier through software. From what we’ve heard, transcription is one of their pain points and while Transcribe can’t do the transcription automatically for them (at least, not yet) we could make the transcription process a little easier for them through our tool. Continue reading

Hyperlocal Voices: Richard Gurner, Caerphilly Observer

For the fourth in our new series of Hyperlocal Voices we head back to Wales. Launched by Richard Gurner in July 2009, the Caerphilly Observer acts as a local news and information website for Caerphilly County Borough.

The site is one of a small, but growing, number of financially viable hyperlocal websites. Richard, who remains the Editor of the site, told Damian Radcliffe a little bit about his journey over the last three years. Continue reading

Searching for a Map of Designated Public Places…

A discussion, earlier, about whether it was now illegal to drink in public…

…I thought not, think not, at least, not generally… My understanding was, that local authorities can set up controlled, alcohol free zones and create some sort of civil offence for being caught drinking alcohol there. (As it is, councils can set up regions where public consumption of alcohol may be prohibited and this prohibition may be enforced by the police.) So surely there must be an #opendata powered ‘no drinking here’ map around somewhere? The sort of thing that might result from a newspaper hack day, something that could provide a handy layer on a pub map? I couldn’t find one, though…

I did a websearch, turned up The Local Authorities (Alcohol Consumption in Designated Public Places) Regulations 2007, which does indeed appear to be the bit of legislation that regulates drinking alcohol in public, along with a link to a corresponding guidance note: Home Office circular 013 / 2007:

16. The provisions of the CJPA [Criminal Justice and Police Act 2001, Chapter 2 Provisions for combatting alcohol-related disorder] should not lead to a comprehensive ban on drinking in the open air.

17. It is the case that where there have been no problems of nuisance or annoyance to the public or disorder having been associated with drinking in that place, then a designation order … would not be appropriate. However, experience to date on introducing DPPOs has found that introducing an Order can lead to nuisance or annoyance to the public or disorder associated with public drinking being displaced into immediately adjacent areas that have not been designated for this purpose. … It might therefore be appropriate for a local authority to designate a public area beyond that which is experiencing the immediate problems caused by anti-social drinking if police evidence suggests that the existing problem is likely to be displaced once the DPPO was in place. In which case the designated area could include the area to which the existing problems might be displaced.

Creepy, creep, creep…

This, I thought, was interesting too, in the guidance note:

37. To ensure that the public have full access to information about designation orders made under section 13 of the Act and for monitoring arrangements, Regulation 9 requires all local authorities to send a copy of any designation order to the Secretary of State as soon as reasonably practicable after it has been made.

38. The Home Office will continue to maintain a list of all areas designated under the 2001 Act on the Home Office website: www.crimereduction.gov.uk/alcoholorders01.htm [I’m not convinced that URL works any more…?]

39. In addition, local authorities may wish to consider publicising designation orders made on their own websites, in addition to the publicity requirements of the accompanying Regulations, to help to ensure full public accessibility to this information.

So I’m thinking: this sort of thing could be a great candidate for a guidance note from the Home Office to local councils recommending ways of releasing information about the extent of designation orders as open geodata. (Related? Update from ONS on data interoperability (“Overcoming the incompatibility of statistical and geographic information systems”).)

I couldn’t immediately find a search on data.gov.uk that would turn up related datasets (though presumably the Home Office is aggregating this data, even if it’s just in a filing cabinet or mail folder somewhere*), but a quick websearch for Designated Public Places site:gov.uk intitle:council turned up a wide selection of local council websites along with their myriad ways of interpreting how to release the data. I’m not sure if any of them release the data as geodata, though? Maybe this would be an appropriate test of the scope of the Protection of Freedoms Act Part 6 regulations on the right to request data as data (I need to check them again…)?

* The Home Office did release a table of designated public places in response to an FOI request about designated public place orders, although not as data… But it got me wondering: if I scheduled a monthly FOI request to the Home Office requesting the data on a monthly basis, would they soon stop fulfilling the requests as timewasting? How about if we got a rota going?! Is there any notion of a longitudinal/persistent FOI request, that just keeps on giving (could I request the list of designated public places the Home Office has been informed about over the last year, along with a monthly update of requests in the previous month (or previous month but one, or whatever is reasonable…) over the next 18 months, or two years, or for the life of the regulation, or until such a time as the data is published as open data on a regular basis?

As for the report to government that a local authority must make on passing a designation order – 9. A copy of any order shall be sent to the Secretary of State as soon as reasonably practicable after it has been made. – it seems that how the area denoted as a public space is described is moot: “5. Before making an order, a local authority shall cause to be published in a newspaper circulating in its area a notice— (a)identifying specifically or by description the place proposed to be identified;“. Hmmm, two things jump out there…

Firstly, a local authority shall cause to be published in a newspaper circulating in its area [my emphasis; how is a newspaper circulating in its area defined? Do all areas of England have a non-national newspaper circulating in that area? Does this implicitly denote some “official channel” responsibility on local newspapers for the communication of local government notices?]. Hmmm…..

Secondly, the area identified specifically or by description. On commencement, the order must also be made public by “identifying the place which has been identified in the order”, again “in a newspaper circulating in its area”. But I wonder – is there an opportunity there to require something along the lines of and published using an appropriate open data standard in a open public data repository, and maybe further require that this open public data copy is the one that is used as part of the submission informing the Home Office about the regulation? And if we go overboard, how about we further require that each enacted and proposed order is published as such along with a machine readable geodata description and that a single aggregate files containing all that Local Authority’s currently and planned Designated Public Spaces are also published (so one URL for all current spaces, one for all planned ones). Just by the by, does anyone know of any local councils publishing boundary date/shapefiles that mark out their Designated Public Spaces? Please let me know via the comments, if so…

A couple of other, very loosely (alcohol) related, things I found along the way:

  • Local Alcohol Profiles for England: the aim appears to have been the collation of, and a way of exploring, a “national alcohol dataset”, that maps alcohol related health indicators on a PCT (Primary Care Trust) and LA (local authority) basis. What this immediately got me wondering was: did they produce any tooling, recipes or infrastructure that would it make a few clicks easy to pull together a national tobacco dataset and associated website, for example? And then I found the Local Tobacco Control Profiles for England toolkit on the London Health Observatory website, along with a load of other public health observatories and it made me remember – again – just how many data sensemaking websites there already are out there…
  • UK Alcohol Strategy – maybe some leads into other datasets/data stories?

PS I wonder if any of the London Boroughs or councils hosting regional events have recently declared any new Designated Public Spaces #becauseOfTheOlympics.

Quick and Dirty Recipe: Merging (Concatenating) Multiple CSV files (ODA Spending)

There’s been a flurry of tweets over the last few days about LOCOG’s exemption from FOI (example LOCOG response to an FOI request), but the Olympic Delivery Authority (ODA, one of the owner stakeholders) is rather more open, and publishes its spends over £25k: ODA Finance: Transparency Reports.

CSV files containing spend on a monthly basis are available from the site, using a consistent CSV file format each time (I think…). For what it’s worth, I thought it might be worth sharing a pragmatic, though not ideal, Mac/Linux/unixtools commandline recipe for generating a single file containing all this data.

  1. Right-click and download each of the CSV files on the page to the same directory (eg odaSpending) on your local machine. (There are easier ways of doing this – I tried wget on the command line, but got an Access Denied response (workaround anyone?); there are probably more than a few browser extensions/plugins that will also download all the files linked to from a page. If so, you just want to grab the csv files; if you get them all, from the command line, just copy the csv files to a new directory: eg mkdir csvfiles;cp *.csv csvfiles)
  2. On the commandline, change directory to the files directory – eg cd odaSpending/csvfiles; then join all the files together: files=*; cat $files > odaspending.csv
  3. You should now have a big file, odaspending.csv, containing all the data, although it will also contain multiple header rows (each csv file had its own header row). Open the file in a text editor (I use TextWrangler), copy from the start of the first line to the start of the second (ie copy the header row, including the end of line/carriage return), then do a Find on the header and global Replace with nothing replacing the search string. Then, depending where you started the replace, maybe paste the header (if required) back into the first row

To turn the data file into something you can explore more interactively, upload it to something like Google Fusion Tables, as I did here (data to May 2012): ODA Spending in Google Fusion Tables

Note that this recipe is a pragmatic one. Unix gurus would surely be able to work out far more efficient scripts that concatenate the files after stripping out the header in all but the first file, for example, or that maybe even check the columns are the same etc etc. But if you want something quick and dirty, this is one way of doing it… (Please feel free to add alternative recipes for achieving the same thing in the comments…)

PS here’s an example of one sort of report you can then create in Fusion Tables – ODA spend with G4S; here’s another: Seconded staff

Hyperlocal Voices: Ed Walker and Ryan Gibson, Blog Preston

For the third in our new series of Hyperlocal Voices we head North to the city of Preston in Lancashire, UK. Damian Radcliffe spoke to Blog Preston‘s Ed Walker and Ryan Gibson about some of the lessons they have learned over the last three and a half years.

1. Who were the people behind the blog?

Ed: There’s me, Ed, who used to live in Preston but now lives in London – studied and lived in Preston for five years. Plus Ryan Owen Gibson who is Preston born and bred, he’s co-editor. James Duffell a local web developer and designer is the technical brains behind the site. We’ve recently said goodbye to co-editor Joseph Stashko who was studying at the University of Central Lancashire but will be departing Preston soon after joining Blog Preston in April 2010. We also had co-editor Andy Halls on board from April 2010 to May 2011 before he joined The Sun. We also have some excellent guest contributors including Holly Sutton, Paul Swarbrick, Lisa McManus Paul Melling and many others!

2. What made you decide to set up the blog?

It was a cold January afternoon in 2009, the Preston Citizen (weekly free newspaper for the city) had recently shut down and there was a chance to create something new.

3. When did you set up the blog and how did you go about it?

Ed: Sunday 11th January 2009, started out as a wordpress.com blog to test the water and after a couple of months I recruited the help of James Duffell and he made an ace site and helped me move it to a proper domain. Just started posting local news and events, and build it up from there – lots of Freedom of Information requests, local photos, events coverage and nostalgia.

4. What other blogs, bloggers or websites influenced you?

Ed: I saw the St Albans Blog, and thought, hey, this could happen here.

5. How did – and do – you see yourself in relation to a traditional news operation?

Ryan: I don’t think Blog Preston can compete with a traditional news operation, and I don’t think we would want to. What makes a hyperlocal blog such as ours so great is that we have the freedom, both editorially and strategically, to change our course very quickly. This means we that can adapt to our readership much faster than a traditional news operation can. I also like to think we listen to our readers more, and we try to engage with them through social media channels and on the blog itself.

6. What have been the key moments in the blog’s development editorially?

Ed: May 2010 – we covered the general election and we’ll touch on why that was so important. July 2009 was a big moment, we moved to a hosted solution with a proper domain and really started to accelerate the amount of content going on the site. 2011 was big as we teamed up with NESTA to train community reporters and we recruited a lot of guest contributors, plus Ryan came onboard and has really excelled at live event coverage.

7. What sort of traffic do you get and how has that changed over time?

Ed: We now average around 10,000 unique visitors a month, with 24,000 page impressions. In October 2010 the site was averaging 10,000 page impressions a month and 4,000 unique visitors.

8. What is / has been your biggest challenge to date?

Ed: Just keeping the momentum going, it’s easy to set a site up but when you move away from an area it’s a tough decision, do you shut the site or down to try to keep it going? Fortuntely there’s a great team of people who have stuck their hand up and got involved, and well, we’re still producing great community news for Preston.

9. What story, feature or series are you most proud of?

Ryan: Blog Preston has been lucky enough to break a number of stories that weren’t being picked up by the mainstream media at the time, such as an announcement that the BBC would be coming to Preston to film a series of short dramas, dubbed the Preston Passion, as part of its Easter output.

…I think the live coverage of the May 2010 electionsreally defines what we are about. The mechanics of that series was very simple – it was just a team of guys with a laptop and a mobile phone each, but the level of coverage they managed to achieve went above and beyond what any of the other news operations were doing at the time.

We were the first to interview Preston MP Mark Hendrick after his re-election.

Perhaps this was the moment that people began to take us seriously.

10. What are your plans for the future?

Ryan: 2012 is very important for Preston due to its unique significance as a Guild year, which is only celebrated once every twenty years. So editorially, we are being kept busy covering local events and breaking new stories.

We are also working closely with a number of organisations to collaborate and increase our readership through joint ventures. We are in talks with lots of important people, which is exciting. Our main aim going forward is to grow the editorial team, to put us in a position where we can call on some of the best local writers and reporters to deliver the best content for Blog Preston readers.

Hyperlocal Voices: Rachel Howells, Port Talbot MagNet

The second in a new series of Hyperlocal Voices looks at the Port Talbot MagNet, a not-for-profit community co-operative which has been set up to provide a local news and information service to the people and communities of Port Talbot.

Board Member Rachel Howells took time out to reflect on developments since their launch in 2010 and to tell Damian Radcliffe about some plans for the future.

1. Who were the people behind the blog?

Port Talbot Magnet was started in 2010 by seven professional journalists from South Wales who had all been casualties of redundancy or cuts in freelance budgets in established magazines and newspapers. First and foremost, we are a workers’ co-operative, but we are also a social enterprise and so we are keen to ensure we a force for good in the community. Two and half years on, we still have seven directors, as well as around 20 co-op members and lots of volunteers.

2. What made you decide to set up the blog?

As NUJ members, we found ourselves sitting in so many meetings talking about cuts and closures and it felt sometimes like the local media industry was falling down around our ears. When redundancy hit most of our local Union branch committee we decided that we would do something proactive about the situation to try to ensure good quality journalism was still a viable, sustainable career.

As we were setting up the co-operative, we heard that the weekly newspaper in the town of Port Talbot was closing and it seemed an obvious gap for us to try to fill – here was a town of 35,000 people without a dedicated newspaper and here were seven out-of-work journalists who could supply news. Making the one pay for the other was, and in many ways still is, the problem.

3. When did you set up the blog and how did you go about it?

The blog came along much later. Our first ambition was to go into print and we spent about a year applying for funding and trying to get the project off the ground in some way. The funding applications weren’t successful unfortunately, and we had a crisis meeting where we decided to change tack and concentrate on what we did best – journalism. This turned out to be a good move, because we could show what we were capable of; people suddenly understood what we were trying to achieve.

In a more practical sense, we had no capital apart from donations from the directors and so we set up a WordPress blog, paying a modest amount for a theme, and we got in touch with local companies and the council and asked them to put us on their mailing lists for press releases. Then we spent lots of time learning the patch and making contacts. Facebook has been a particularly good way to reach the online community in Port Talbot (not many are using Twitter yet), and drives about half our website traffic.

4. What other blogs, bloggers or websites influenced you?

We set up our own crowdfunding model called Pitch-in! which was hugely influenced by Spot.Us, although we changed the idea a bit to suit a more hyperlocal audience. I love what Spot.Us has done to empower freelance journalists and as this was at the heart of our enterprise we have been really keen to offer this as a service to our members.

5. How did – and do – you see yourself in relation to a traditional news operation?

We would like to be more like one, I think, but we don’t have the resources at the moment. As we are so reliant on volunteers we don’t have the consistency that a traditional newsroom can offer – for example we can’t always cover local council meetings because our volunteers have other commitments as well. But I think we all believe in the principles behind traditional newsrooms and the power they have to be a force for good in the community as a watchdog or a voice.

For right or wrong, journalists can ask the questions that perhaps get ignored when members of the public ask them, and even with our limitations we are able to perform this aspect of newsroom journalism.

In future we hope we will become more sustainable so we can pay journalists and operate a more professional service, but this will always be in co- operation with the local community. We always have a day every week where people can call in to the office and speak to us, which is what all local newsrooms used to do.

6. What have been the key moments in the blog’s development editorially?

Aside from launching the website in the first place, a successful system has been our ‘editor of the week’ rota, which has seen a team of five journalists taking it in turns to supervise the website, commission volunteers and respond to emails. This has meant there’s always been a clear point of contact every week and that things don’t get missed. Another big milestone has also been paying journalists for their skills, which we have started to do in the last few months. So far we’ve only been able to pay for court reports but we plan to do more of this as finances allow.

7. What sort of traffic do you get and how has that changed over time?

We get a consistent 3,500 unique visitors every month now, which has more than trebled in a year. We have seen some great peaks around some of our coverage, too – notably stories about The Passion, a landscape theatre production which took place in Port Talbot in 2011 and starred locally-raised Hollywood star Michael Sheen. We have also had great responses to our coverage of protests and campaigns, crime and local elections.

8. What is / has been your biggest challenge to date?

The lack of funding and the lack of resources. Three of our seven directors have full time jobs, one has failing health and the other three have freelance or other commitments, and so progress can sometimes be frustratingly slow as we try to recruit or train volunteers and manage the website, finances and keep our contacts live. But we are still here, and the project continues to chalk up successes.

9. What story, feature or series are you most proud of?

I think our coverage of The Passion was pretty impressive.

We had twelve volunteers covering the three days of live theatre and we produced a hugely comprehensive mix of written reporting, photography, video and audio – some of which we still haven’t had time to edit and upload to the website more than a year on.

It was a unique production that took place all over the town in both scheduled and unscheduled performances, and therefore a unique challenge to cover it all. I think our archive shows how daunting a task it was and how well we worked as a team to do it. I don’t think any other media outlet managed the comprehensive coverage we produced. I look back at it now and wonder how on earth we managed it.

10. What are your plans for the future?

There was an anniversary exhibition over Easter which commemorated The Passion and, in partnership with National Theatre Wales, we produced the official souvenir programme for it. This was our first foray into print, and we made a modest profit from advertising. It showed us that going into print would be an obvious move in the future, and so now we are developing ways we could make the website work alongside a printed news-sheet.

More generally, we would like to keep growing, pay journalists and establish a sustainable model that could benefit other communities who are facing similar ‘news black holes’ following the death of a local newspaper.

And we’d really like to persuade the local council to let us film their council meetings…

Hyperlocal Voices: Zoe Jewell and Tim Dickens, Brixton Blog

We haven’t any Hyperlocal Voices interviews for a while, so Damian Radcliffe has agreed to remedy that. To kickstart this new series he talks to Zoe Jewell and Tim Dickens from the Brixton Blog in South West London.

The site relaunched earlier this year, with an aspiration for the “website to perform the role of the now all but defunct traditional local paper.” Interestingly, Tim left his job at a local paper (run by Archant) to concentrate on a venture which seeks to be: “a focus point for all section[s] of the community to come to and read, share and discuss. A voice that you can trust amid the frenetic tumult that is Brixton.”

Here the Editor’s answer ten quick questions about the history of the blog and outline some plans for the future.

1. Who were the people behind the blog?

Zoe Jewell, who works in television production, originally set up the Brixton Blog in 2010 to cover some of the interesting stuff happening in the area where she lives and grew up. In January 2012 she relaunched the website with local newspaper journalist Tim Dickens as a comprehensive online news resource for people in Brixton. We are now helped by a team of more than a dozen regular talented contributors.

2. What made you decide to set up the blog?

We felt there was a massive gap in the provision of news in Brixton, an area where news is made all the time and where lots of change is happening that was previously unreported. We wanted to hold the local authorities to account by covering council meetings.

It is vital that the community can come together to discuss big issues like gentrification and housing, so we wanted the site to report facts and stimulating discussion on them.

3. When did you set up the blog and how did you go about it?

We relaunched the Blog in January 2012. We met and came up with the idea in November 2011 and very quickly got the idea up and running. First we spoke to local business owners, bloggers, community leaders and councillors about the idea and what was needed in the area from a resource like this.

We also spoke to hyperlocal experts and bloggers from across the country to find out about their own experiences and ask for advice. We tweeted that we needed help from graphic designers and website designers and managed to find people who felt strongly about contributing to the brixton community and would, very kindly, help us out for free.

4. What other blogs, bloggers or websites influenced you?

Se1, Herne Hill Forum, The Londonist, Hackney Citizen

5. How did/do you see yourself in relation to a traditional news operation?

As trained journalists and media professionals we see our role as a replacement to traditional local newspapers. We aim to report timely news accurately and in a balanced manner, giving all points of view and enabling discussion through the comments thread. The launch of our printed paper, the Brixton Bugle, this month will take this one step further.

At the same time, the nature of web and the relationship we have built up with our local readers means we can have more of a personal relationship with our readers than most traditional media and be much more flexible – we can very much have our own personality online, especially on Twitter. That also means we are, quite rightly, held to account too – when you might to meet your reader in the local shop buying a pint of milk or having a pint in the pub you want to be sure you’ve done good!

6. What have been the key moments in the blog’s editorial development?

Other than our campaign victory regarding the Lambeth Country Show, we are proud of the time we began “live blogging” council meetings. We had three reporters in the council chamber all tweeting, writing and blogging simultaneously during the budget setting.

7. What sort of traffic do you get and how has that changed over time?

We currently have an average of about 1,500 page views per day from just under 1,000 unique views. This has been steadily rising.

8. What is / has been your biggest challenge to date?

By far our biggest challenge has been monetising the site and trying to find advertisers to support it. It is also a challenge to prioritise our time: There is so much to write about, and so many potential projects, but so little time!

9. What story, feature or series are you most proud of?

Two weeks after our relaunch we learned that the local council, Lambeth, planned to cancel a popular country show, which attracts 250,000 annually. Although they blamed the Olympics we felt there was more to it and began a petition to reinstate the popular event.

We began a community campaign to reinstate the show that attracted almost 1,000 signatures in just a few days. It prompted responses from councilors, MPs and the police borough commander. A few days later they announced that the show would in fact go ahead. We believe that it was the pressure exerted by the Blog’s campaign that led to the u-turn. (Ed: see this report from the Evening Standard.)

10. What are your plans for the future?

Later this month we plan to launch the Brixton Bugle, an 8-page hyperlocal newspaper on newsprint. It will be distributed to about 5,000 commuters at Brixton tube station and across the town centre in shops, cafes and libraries.

We are also in the process of organising a series of “offline” debates about issues we have raised on the site.

We have ambitions to create a mobile app edition of the site (NESTA funding allowing) as well as developing the listings side and in