Category Archives: twitter

UK general election 2010 – online journalism is ordinary

Has online journalism become ordinary? Are the approaches starting to standardise? Little has stood out in the online journalism coverage of this election – the innovation of previous years has been replaced by consolidation.

Here are a few observations on how the media approached their online coverage: Continue reading

Technology is not a strategy, it's a tool – part 2

A couple weeks ago I blogged about how people often confuse using technology as a tool with using technology as part of a broader strategy. While that post focused on the objectives of news organisations in using UGC, I thought it might be useful to write a short follow-up post about strategies.

It’s very simple. Often, I find that people will say their strategy will be to ‘use Twitter’ or ‘use Facebook’ or ‘use Flickr’. They are then surprised (or, for the sceptics, vindicated) when they ‘get no results’.

The following is a simple list of translations from tools to typical strategies:

Tool Sample strategies
Twitter Follow people in your ‘market’; tweet useful information; monitor searches on key terms in your field; respond to relevant people with @ messages; use relevant hashtags; retweet anything useful to your followers, or anything that might help users you need to build relationships with
Flickr Upload photos regularly; comment constructively on other users’ photos; participate constructively in Flickr forums and pools.
Blogs Post useful content (you might have a particular strategy around the type of content, e.g. linkbait, evergreen content, etc. – this obviously applies to Twitter, Flickr, etc. too); link to other blogs in your field; post constructive comments on other blogs in your field; link your blog presence to presences elsewhere on social media

Of course, as detailed in that previous post, the tools should come after the strategies, and the strategy should come after the objective, but I thought this might be a useful way to clearly communicate what you really want when you ask for a ‘social media strategy’.

I’ve only mentioned 3 tools, because after that you get the idea. If you can add any other strategies for these or other tools, I’ll happily add them in (I’d love to hear them too).

UPDATE: This process in action with an MA TV and Interactive Content group.

UPDATE: This post takes a similar angle on so-called social media strategies and the ‘tick-box’ syndrome.

UPDATE: Below is a very useful diagram on Twitter strategy from Ogilvy PR:

Twitter strategy

Thanks to Jashpal Mall, whose conversation sparked this post.

What does John Terry’s case mean for superinjuntions?

The superinjunction obtained by England Captain John Terry was overturned on Friday – and the case raises some interesting issues (cross posted from John Terry: another nail in the superinjunction coffin):

  • Ecen when the superinjunction was in force, you could find out about the story on Twitter and Google – both even promoted the fact of Terry’s affair – via the Twitter trends list and the real-time Google search box.
  • No one got the difference between an injunction and a superinjunction – the former banned reporting of Terry’s alleged affair, the latter banned revealing there was an injunction. They weren’t necessarily both overturned, but there was a widespread assumption you could say what you liked about Terry once the superinjunction was overturned. This wasn’t necessarily the case …
  • The Mail and Telegraph seemed to flout the superinjunction – as did the Press Gazette which decided if wasn’t bound as it hadn’t seen a copy. This seemed risky behaviour legally – which makes me wonder if the papers were looking for a weak case to try to discredit superinjunctions.
  • This superinjunction should never have been granted. What was the original judge thinking?

Google and Twitter ignored the superinjunction

Tweets from while the superinjunction was in force

Tweets from while the superinjunction was in force

The superinjunction was overturned at about 1pm or 2pm on Friday. Needless to say, the papers had a field day over the weekend. Continue reading

What I expect at news:rewired — and what I hope will happen

Screen shot 2010-01-06 at 11.23.20Next Thursday is the news:rewired event at City University London, which is being put on by the good people at journalism.co.uk. I’ll be on hand as a delegate.

All of the bases will be covered, it seems: Multimedia, social media, hyperlocal, crowdsourcing, datamashups, and news business models.

Continue reading

National newspaper Twitter account growth gets ever slower …

UK national newspaper Twitter accounts are continuing to grow – but the rate is getting slower and slower, according to the latest figures for the 129 accounts I’m tracking:

The detail

These accounts had 1,801,044 followers on November 2nd (ignoring one FT account that has been shut). On December 2nd they had 1,919,770 followers in total.

Of the 118,726 increase, 76,812 or 65% was for the @guardiantech account (which benefits from being on Twitter’s suggested user list).

As ever, you can see the figures for each account here. (And yes, sorry about no Scottish ones. I’ll redo the list soon, honest).

Did Web 1.0 begin dying in September 2008?

Nicholas Moerman has put together an impressive collection of graphs showing a general decline over the past year in visits to mainstream websites across a raft of categories, from content and commerce to portals and porn. The only sites that buck the trend? I’ll let you guess.

He doesn’t know why this is (or even if he’s seeing things), which is rather refreshing, but offers some ideas, and it’s certainly food for thought. Here it is:

Twit-Fit of the Week: It’s Monday, so let’s Wibble about Twitter…

Articles in newspapers complaining about bloggers and twitter users seem to come along like bills from the taxman – at a rate of about 5 a week.

We have had the remarkable exhibit of Janet Street-Porter (or “Janet Self-Publicist”) complaining about “publicity seeking bloggers“, and more recently Rachel Sylvester starting a pop-psychology consultancy practice for sad and lonely individuals possessed by the Twitter demon.

Last Monday, Nicholas Lezard, the usually literate writer for the Guardian and the Independent, had what I would call a “Twit-Fit”, wibbling furiously for an entire 700 words against Twitter – here.

This is my commentary cum translation. A little light relief for a Sunday, and I hope that Paul Bradshaw doesn’t give me an ASBO.

So you’re eating lunch? Fascinating

(I only read boring Twitter accounts)

Stephen Fry … Twitter

(faux introductory wibble … let’s set up the target)

I have nothing against Stephen Fry

(lots of my friends use Twitter, so I am not prejudiced … I have the right to quibble wibble)

but I CERTAINLY have something against Twitter

(pop-polemical wibble)

The name tells us straightaway

(pop-etymological wibble)

it’s inconsequential, background noise, a waste of time and space

(unintentionally self-revelatory wibble)

Actually, the name does a disservice to the sounds birds make, which are, for the birds, significant, and, for the humans, soothing and, if you’re Messiaen, inspirational

(arty-farty-Primrose-Hill-party wibble)

But Twitter? Inspirational?

(well, it isn’t when you can’t hear for your own ranting)

The online phenonemon is about humanity disappearing up it’s own fundament, or the air leaking out of the whole Enlightenment project

(I just managed to look over Nigel Molesworth‘s shoulder, and I cribbed a bit from his 2nd year philosophy test, Hem-Hem)

It makes blogging look like literature

(I have a whole quiverful of cookie-cutter stereotypes, and boy am I going to use them)

It’s anti-literature, the new opium of the masses

(Clickety-click! I taught Blue Peter how to prepare things earlier, and this one is from 1843)

It’s unreflective instantaneousness encourages neurotic behaviour in both the Tweeter and the Twatters

(Dear Damien Hirst, can I be your Press Officer ? )

Seriously, the Americans have proposed that “twatted” should be the past participle of “tweet”

(Obviously there are 300 million identical cardboard-cut-out idiots across the pond. Perhaps “stereotroped” should be the past participle of “stereotype”)

It encourages us in the delusion that our random thoughts, our banal experiences, are significant

(I want to be Alain de Botton when I grow up, Blankety-Blank)

It is masturbatory and infantile, and the amazing thing is that people can’t get enough of it – possibly because it IS masturbatory and infantile

(or ############, Yankety-Yank)

(redacted to avoid being sued by a certain award-winning journalist)

Oh God, that it should have come to this. Centuries of human thought and experience drowned out in a maelstrom of inconsequential rubbish.

(Does Andrew Keen or David Aaronovitch need a ghost-writer for when they are on holiday? )

Don’t tell me about Trafigura – one good deed is not enough

( don’t tell me about the hundreds of other achievements either; the last thing I need is facts – or reality – interfering with my opinions)

(My Rachel Sylvester piece includes a list of about 10 examples of how Twitter can be used positively that I compiled last March).

and an ordinary online campaign would have done the trick just as well

(bollocks …. no other online forum has anything like the permeability or reaction speed of Twitter)

It is like some horrible science-fiction prediction come to pass: it is not just that Twitter signals the end of nuanced, reflective, authoritative thought – it’s that no one seems to mind

(pleeeeeeeease … SOMEBODY … I’ll even write leaders for the Daily Mail)

And I suspect that it’s psychologically dangerous

( Was it Twitter that did for Gordon Brown?)

We have evolved over millions of years to learn not to bore other people with constant updates about what we’re doing,

(I didn’t consult my partner before writing this column)

and we’re throwing it all away

(which is what would have happened if I had consulted my partner)

Twitter encourages monstrous egomania, and the very fact that Fry used Twitter to announce that he was leaving Twitter shows his dependence on it.

(Unlike being an opinionated columnist, of course, Hem Hem)

He was never going to give it up. He’s addicted to it.

(And – finally – did I tell you that I am a self-qualified Doctor able to diagnose from afar)

(Hem-Hem)

Wrapping Up

I really have trouble understanding why some people just do not seem to appreciate the positive side of Twitter, although many of them seem to be general commentators inside the London media bubble.

I suspect that it could be that the main benefits of Twitter (and blogging) have made to make politics and media more permeable, and have made it possible for a far wider group of people to engage in the political debate without going through the media filter.

The point is that if you are inside the bubble and already get politicians reply to your emails in person because you work for an organisation they have heard of, then all of these seem to be unwelcome threats, rather than benefits or opportunities.

Bye-bye media bubble, I hope.

Growth of Newspaper Twitter accounts running out of steam

English national newspaper Twitter accounts continue to grow – but at an ever slower rate, according to the latest figures for the 130 accounts I’m tracking:

The detail

These 130 accounts had 1,801,811 followers on November 2nd, up by 137,568 from 1,664,243 on October 1. Of that increase, 95,007 (or 69%) was for the @guardiantech account (which benefits from being on Twitter’s suggested user list).

(NB the Telegraph has renamed its @TelegraphScienc account, so this month I’ve restated October’s figures to be for 130 accounts – I thought it had deleted it when I downloaded the latest figures.).

The biggest mover was @MirrorFootball, up 11 places to 81st (from 455 to 809 followers), suggesting the Mirror is finally making some use of Twitter (most of its other accounts are near the bottom – and only appear to have moved up a place due to the demise of the Telegraph’s Science account).

The full spreadsheet is here or you can see the iframe below.

Twitter insights: Blaine Cooke @ teacamp

This is the video I shot (with hand-held Flash camera, someone tweeted about how I managed to keep my hand up for an hour) of one of Twitter’s creators, Blaine Cooke, visiting Teacamp, a gathering of Whitehall webbies and hangers on.

Cooke kindly spent a hour answering questions about Twitter – where it came from, is now and where it’s heading to. In other words, lots of insider knowledge

2009 Technorati State of the Blogosphere Report – key findings.

Bloggers are generally more affluent than the average person

Bloggers are generally more affluent than the average person

5 things journalists should know about the report:

  • The blogosphere continues to be dominated by male, affluent and educated bloggers
  • Bloggers use Twitter far more than the average person and microblogging is changing blogging habits
  • Blogging is becoming more mainstream and influential, but not replacing traditional media
  • More bloggers are making money, but most don’t make any
  • Most bloggers are “hobbyists” and are driven by personal fulfilment rather than financial gain.

Last week over five days, Technorati released the annual 2009 State of the Blogosphere Report with a strong theme of gaining strength. A record number of 2,828 bloggers submitted extensive surveys about their blogging activities from the past year from 50 countries, with half from the US (48%), 26% from the EU, 10% from the APAC (Asia Pacific) and 16% from elsewhere.
Results were combined with interviews with professional and well-known bloggers and statistics and findings from Lijit and Blogcritics. Bloggers were separated into four distinct groups; hobbyists, part-timers, self-employeds and professionals.

While blogging is gaining in popularity and credibility, the blogging demographic doesn’t appear to be widening. The average blogger continues to be male (two thirds), affluent (a majority have household incomes of an average of $75,000) and educated.

While most bloggers are blogging more regularly and have at least three blogs, the majority consider their output a hobby (72%).

The vast majority of bloggers seek to share their personal experience for emotional and personal fulfilment rather than monetary gain. Most bloggers feel their blog has acted positively on their personal and professional lives. Generally, respondents said they blog for one of three distinct reasons: speaking one’s mind; sharing expertise and experiences with family and friends (old and new); and making money or doing business.

70% of all respondents say that personal satisfaction is a way they measure the success of their blog, but for Pros, the leading measure of success is the number of unique visitors.

The survey found that contrary to popular belief, many bloggers have had professional media experience, with 35% of all respondents having worked in traditional media as a writer, reporter, producer, or on-air personality, and 27% continue to do so.

Interestingly, the report found that while bloggers read other blogs they do not consider them a substitute for other news sources and the majority do not consider online media more important than traditional media. However, 31% don’t think newspapers will survive the next ten years.

The report highlighted the instrumental role the blogosphere has played in recent global issues; namely the protests during the recent Iranian elections and debate surrounding last year’s US presidential elections. Even though only a relatively small number of bloggers commented on these events, bloggers believe their influence on global affairs is growing. 51% believe it will be a more effective tool to voice dissent in the future and 39% believe blogs made the Iranian protests earlier this year more effective.

Bloggers are getting savvier and more influential. Most bloggers know how their blog is created and use an average of five activities to draw an audience to their site. Bloggers with greater audiences and with Technorati authority ratings blog more regularly, posting more than 300 times more than lower ranked bloggers. One in five bloggers report updating on a daily basis, but the majority update their blog two to three times per week. The survey results and interviews with influential bloggers clearly show the number of page views depends on how prolific a blog is.

More bloggers are earning some revenue from their blog, but they are not in the majority and most income streams are indirect. For 83% of people that make money from their blog, it is not their primary income. Interviewees agreed the key to a successful blog is passion. In each case they describe how professional and lucrative blogging stemmed from their original passion and drive.

The growth of Twitter is having a big impact on the blogosphere. A large proportion of bloggers (73%) report using Twitter, largely for promotion and interaction with readers, compared with just 14% of the general population. Furthermore, according to Lijit, blogs with greater than 100 page views a day received on average 83% of their page views from Twitter referrals. Twitter was also by far the fastest growing content source to be included by bloggers.

Bloggers are avid Twitter users

Bloggers are avid Twitter users