Tag Archives: podcasts

What makes a good Podcast…tips and tricks

Steve Hill picks apart The Sony Radio Academy Awards podcast award comments for the following tips:

1. Have “pace and energy”
2. Capture “the intimacy of internet radio”
3. Choose a niche which would “never be accommodated on a mainstream radio station”
4. “First-class radio production techniques”
5. “Have an intelligent and witty tone”

Sky News’ serendipitous website relaunch

Sky News has relaunched its website on what may prove the biggest day for online video this year.

It’s no surprise to see the Virginia Tech gunman’s self-filmed video dominating the homepage, which has a strong focus on video generally, as well as adopting what are becoming conventional features in news websites: the ‘most read’ stories list; podcasts; and blogs.

The most interesting feature – and it’s not clear whether this will be repeated for other major stories – is that ‘Campus Shooting’ is actually one of the main navigation options, alongside more conventional categories ‘world news’, ‘UK news’, ‘business’ etc.

Journalism.co.uk has more on the relaunch, including some notable organisational changes:

“”In the past few months alone, a number of senior journalists have joined Sky News Online from Sky News,” a statement read. “Phil Wardman, Sky News’ head of home news, has been seconded for nine months to sky.com/news to head up online intake, and executive producer Julian March and news editor John Gripton are also bringing their experience to Sky News Online.

“Simon Bucks has been appointed associated editor to put Sky News Online at the forefront of audience participation, encouraging online users to collaborate further in areas such as voting, commenting charing views and contributing to stories. He will continue to solidify the integration of Sky News’ TV and online news services.

“BSkyB is currently trialling a user-generated content portal, SkyCast, with the aim of taking videos from viewers of Sky News and other channels for use on air.”

You can see what Sky News’ website looked like in 2005 at the Web Archive.

UPDATE: as of 12.35 the Sky News website is down, presumably from too many visitors during the UK lunchtime surge. If your glass is half empty, perhaps it wasn’t the best day to relaunch; if it’s half full, well, they got the best day to test the site they could have asked for.

Piltdown Man joins the new media fold

I’m currently in the middle of a 3-week break from computers – in the meantime, here’s an article I wrote for Press Gazette the week before last, about the past year’s raft of newspaper website relaunches:

The last Luddite has left the building. With almost every national newspaper having revamped its website in the past twelve months, Richard Desmond has finally joined the club and relaunched Express.co.uk – and the Daily Star site is set to follow later in the year.

In an industry of technophobes, Desmond was the Piltdown Man of news. Before last week Express Newspapers’ only attempt to tackle the threat of the internet was to offer an ‘e-Edition’ of the Express and Star which amounted to little more than a PDF with animated pages.

But as his competitors launched MySpace-inspired sections and video-heavy offerings – and even resorted to lime green in their attempts to appear up-to-date – something had to give.

Still, it’s something of a watershed moment that sees Express journalists moving to a 24-hour reporting cycle, plans being made for online video and podcasts, and even web 2.0 elements such as blogging and social networking.

In reality, the new site looks like it was created by someone who has had a website described to him, but never actually seen one. The ‘blogs’ are actually opinion columns with nary a link to be seen, video is being outsourced, and online journalists will work separately from print hacks.

But it’s the move into social networking with ‘MYExpress’ that represents a quantum leap for this most reluctant of online newspapers. The service, which allows readers to create a personalised homepage, blog, and communicate with other users, has the potential to create a community of Disgusteds from Tunbridge Wells that may well represent the group’s cash cow.

So how did Richard Desmond – the man who sold the Express websites for £1 in November 2000 – come to join the rush online? And why the recent rush by national newspapers generally to give their sites a makeover?

Desmond can blame his rival Rupert Murdoch. It was he who, in 2005, warned the American Society of Newspaper Editors that unless his industry woke up to the changes brought about by new media they would be “relegated to the status of also-rans.”

Murdoch had sneezed, and the whole news industry began to catch a web fever.

The Times and Telegraph websites, which weren’t even in the top ten online news destinations, have since been overhauled and are making significant ground on leader The Guardian. Tabloids began to see that there was more to the web than monetising page 3 girls. And the middle market just worried about internet chatrooms.

Murdoch wasted no time in buying up promising web properties including, most spectacularly, MySpace, a property which was then cloned on The Sun’s ‘MYSun’ feature.

The Sun’s transformation has been most surprising of all – the reactionary paper has proved technologically progressive as the paper embraced video and virals, slideshows and podcasts, created blogs that actually understood the medium, and built a ‘Lite’ version of the paper for time-starved visitors. Perhaps most tellingly, the paper realised the web presented a window into the regional classifieds market. Oh, and we mustn’t forget the legendary video version of Dear Deirdre.

The Mirror, once again, has been left playing catch up. Its February redesign was ripped apart by many observers for a range of misjudged decisions ranging from buying in video content from the US (coverage of American Idol, anyone?) to the use of capital letters on the home page. The site has five sections – news, sport, showbiz, blogs, and… ‘more’ – a vagueness which perhaps gives some indication of a lack of direction behind the scenes.

Video has been a recurring theme throughout all newspaper website relaunches as ad sales departments realised they could tap into the television advertising market. The Mail has been no exception with its ‘showbiz video’ section, while a number of newspapers have bought in content from the likes of ITN and Reuters. And the ability to encroach on broadcasters’ territory without that pesky Ofcom to worry about has proved particularly useful for tabloid exclusives such as The Sun’s ‘friendly fire’ video and a range of NOTW stings.

The three major broadsheet websites have led the way in the use of blogs and podcasts, video and galleries. The Telegraph’s relaunch focused on the systems behind the site, building a multimedia ‘hub’ and training journalists to work across print and online, video and audio. But The Times’ makeover resulted in an all-singing site that belied its staid reputation and currently looks the most modern of national newspaper sites. The Independent plans a low-key revamp this year but for the most part has sat and watched from the sidelines like a kid waiting to be asked to join in the football game.

So where do the sites go from here? Last year The Guardian’s commentisfree raised the bar for newspaper blogs, while its Flash interactives remain a unique demonstration of the possibilities of new media. But a wholesale revamp is likely to be part of editor Alan Rusbridger’s planned £15m investment, while the move into television production with Guardian Films demonstrates that the group have ambitions beyond getting reporters to read out the day’s headlines: it has already brought dividends with a series of slots on prime time ITV News.

The Sun continues to innovate in the tabloid market, and the launch of a mobile edition suggests they understand the next big challenge for newspapers: if Desmond thought his work was done with new media, he’d better think again: the battleground is moving on.

Defining and conceptualising interactivity

A conversation with a radio colleague yesterday about a new course that I’m involved in – a Masters in Television and Interactive Content – threw up the question of how people define interactivity.

“What you mean by interactivity is probably not what I think of,” he said.

“I see interactivity as giving the user control,” I replied.

“Well OK then, we both think of interactivity in the same way. But to most people interactivity is video on the web and flashy things, which couldn’t be less interactive.”

I began thinking about this idea of how you define interactivity. “Giving the user control” is a nice summary, but what does that mean? How do you conceptualise it to make the process easier? Rolling it over in my head I’ve come up with two dimensions along which interactivity operates. Firstly:

  • Time: where broadcast required the user to be present at a particular time, and print to wait for the next edition, technologies such as Sky+, podcasts, mobile phones and websites allow the audience to consume at a time convenient to them. The PDF newspaper is an interesting development that also allows readers to avoid the dependence on print cycles.
  • Space: where television required the user to be physically present in front of a static set, mobile phones, mp3 players and portable mpeg players and wifi laptops allow the audience to consume in a space convenient to them. Portable radio and portable newspapers have always had this advantage.

Both these seem to be about hardware, and miniaturisation. The second level of interactivity is more about software:

  • Control over output: With linear media like TV, radio and print, the consumer relies on the ability of the producer, editor, etc. to structure how content is presented, or output. New media allows the audience to take some of that control.
    • At a basic level, for instance, hyperlinks allow the reader to dictate their experience of ‘content’.
    • With online video and audio, the user can pause, fast-forward, etc. – and if it has been split into ‘chunks’, the user can choose which bit of a longer video or audio piece they experience.
    • RSS, meanwhile, allows users to create their own media product, combining feeds from newspapers, broadcasters, bloggers, and even del.icio.us tags or Google News search terms.
    • Database-driven content allows the user to shape output based on their input – e.g. by entering their postcode they can read content specific to their area. At a general level search engines would be another example.
    • And Flash interactives allow the user to influence output in a range of ways. This may be as simple as selecting from a range of audio, video, text and still image options. It may be playing a game or quiz, where their interaction (e.g. what answers they get right, how they perform) shapes the output they experience.
  • Control over input: Again, the old media model was one that relied on the producer, editor, etc. to decide on the editorial agenda, and create the products. The audience may have had certain avenues of communication – the letter to the editor; the radio phone-in; the ‘Points of View‘. The new media model, as Dan Gillmor points out, is one that moves from a lecture to a conversation. So:
    • Blogs, podcasts, vlogs, YouTube, MySpace, etc. allow the audience to publish their own media
    • Forums, message boards, chatrooms and comments on mainstream media blogs allow the audience to discuss and influence the content of mainstream media, as well as engaging with each other, bypassing the media
    • Live chats with interviewees and media staff do the same.
    • User generated content/citizen journalism sees mainstream publishers actively seeking out input from consumers, from emails to mobile phone images, video and audio.
    • Wikis allow the audience to create their own collaborative content, which may be facilitated by mainstream media
    • Social recommendation software like del.icio.us, Digg, etc. allow users to influence the ‘headline’ webpages through bookmarking and tags.
    • A similar but separate example is how page view statistics can be used by publishers to rank content by popularity (often displayed side by side with the editorial view of what are the ‘top stories’)
    • I hesitate to add the last example but I will anyway: email. Although we could always, in theory, contact producers and editors by telephone, they didn’t publish their numbers on the ten o’clock news. Email addresses, however, are printed at the end of articles; displayed on screen alongside news reports; read out on radio; and of course displayed online.

I’m sure I’ve missed examples, or entire other dimensions. If you have an input to make, comment away.

When should the online journalist use audio?

Here’s a question: what makes good online audio? Having already seen journalists struggle with online video and predictably try to duplicate the qualities of broadcast television, what should we take from broadcast radio – and what leave behind?

I have some suggestions.

Firstly, the audio should be short. Online users don’t have time to scan through a five minute speech. If the subject matter is long, then it should be ‘chunked’ into separate subject-specific pieces of audio.

Secondly, the audio should offer colour. This can come in two forms: a compelling voice; or atmosphere.

Say, for example, you interview someone who fought in World War II – quotes alone may not convey the fear in his voice as he recounts his experiences – or the joy.

Or say you attend a boxing match where the crowd got out of hand. The sounds of booing, the announcement on the PA, the confusion and argument could all make a compelling piece of audio that again, words wouldn’t describe as effectively.

Or, how about a mix of the two? A politician makes a speech and is heckled, for instance.

Now, that’s all I can think of: brevity, and compelling content. Are there any other reasons for using audio? I suppose if you have copyright covered you can use music to set a mood under a story, but that seems a lot of effort to make. Radio can keep its presenters, and the four-minute package that presents a range of viewpoints is just as effectively done with words.

But this seems too simple…

Comments please.

PODCASTS: Podcasts, it seems to me, represent a separate category here. These are useful as a distribution format for news generally, so if you’re producing podcasts you could be forgiven for simply reading out the headlines on the basis that people are likely to be listening to the podcast on an mp3 player as they travel when they’re not in a situation to read a paper or click through a website. Having said that, I think the same considerations as radio news apply – so, brevity again, and the importance of colour.