Author Archives: Paul Bradshaw

We need this: Lashmar launches blog for journalism events, publications, etc.

Investigative journalist and lecturer Paul Lashmar has launched a much-needed blog listing upcoming journalism events, books, and other useful tidbits for those following the profession/craft/hobby. The blurb runs:

“Keep up to date on the big name journalism lectures and conferences. Find out what new journalism book is worth reading. What’s happening with Britain’s repressive libel laws? Which university’s journalism degrees are the best? Who is doing important media research?”

It’s called The Rubicon and can be found here.

Twit-Fit of the Week: It’s Monday, so let’s Wibble about Twitter…

Articles in newspapers complaining about bloggers and twitter users seem to come along like bills from the taxman – at a rate of about 5 a week.

We have had the remarkable exhibit of Janet Street-Porter (or “Janet Self-Publicist”) complaining about “publicity seeking bloggers“, and more recently Rachel Sylvester starting a pop-psychology consultancy practice for sad and lonely individuals possessed by the Twitter demon.

Last Monday, Nicholas Lezard, the usually literate writer for the Guardian and the Independent, had what I would call a “Twit-Fit”, wibbling furiously for an entire 700 words against Twitter – here.

This is my commentary cum translation. A little light relief for a Sunday, and I hope that Paul Bradshaw doesn’t give me an ASBO.

So you’re eating lunch? Fascinating

(I only read boring Twitter accounts)

Stephen Fry … Twitter

(faux introductory wibble … let’s set up the target)

I have nothing against Stephen Fry

(lots of my friends use Twitter, so I am not prejudiced … I have the right to quibble wibble)

but I CERTAINLY have something against Twitter

(pop-polemical wibble)

The name tells us straightaway

(pop-etymological wibble)

it’s inconsequential, background noise, a waste of time and space

(unintentionally self-revelatory wibble)

Actually, the name does a disservice to the sounds birds make, which are, for the birds, significant, and, for the humans, soothing and, if you’re Messiaen, inspirational

(arty-farty-Primrose-Hill-party wibble)

But Twitter? Inspirational?

(well, it isn’t when you can’t hear for your own ranting)

The online phenonemon is about humanity disappearing up it’s own fundament, or the air leaking out of the whole Enlightenment project

(I just managed to look over Nigel Molesworth‘s shoulder, and I cribbed a bit from his 2nd year philosophy test, Hem-Hem)

It makes blogging look like literature

(I have a whole quiverful of cookie-cutter stereotypes, and boy am I going to use them)

It’s anti-literature, the new opium of the masses

(Clickety-click! I taught Blue Peter how to prepare things earlier, and this one is from 1843)

It’s unreflective instantaneousness encourages neurotic behaviour in both the Tweeter and the Twatters

(Dear Damien Hirst, can I be your Press Officer ? )

Seriously, the Americans have proposed that “twatted” should be the past participle of “tweet”

(Obviously there are 300 million identical cardboard-cut-out idiots across the pond. Perhaps “stereotroped” should be the past participle of “stereotype”)

It encourages us in the delusion that our random thoughts, our banal experiences, are significant

(I want to be Alain de Botton when I grow up, Blankety-Blank)

It is masturbatory and infantile, and the amazing thing is that people can’t get enough of it – possibly because it IS masturbatory and infantile

(or ############, Yankety-Yank)

(redacted to avoid being sued by a certain award-winning journalist)

Oh God, that it should have come to this. Centuries of human thought and experience drowned out in a maelstrom of inconsequential rubbish.

(Does Andrew Keen or David Aaronovitch need a ghost-writer for when they are on holiday? )

Don’t tell me about Trafigura – one good deed is not enough

( don’t tell me about the hundreds of other achievements either; the last thing I need is facts – or reality – interfering with my opinions)

(My Rachel Sylvester piece includes a list of about 10 examples of how Twitter can be used positively that I compiled last March).

and an ordinary online campaign would have done the trick just as well

(bollocks …. no other online forum has anything like the permeability or reaction speed of Twitter)

It is like some horrible science-fiction prediction come to pass: it is not just that Twitter signals the end of nuanced, reflective, authoritative thought – it’s that no one seems to mind

(pleeeeeeeease … SOMEBODY … I’ll even write leaders for the Daily Mail)

And I suspect that it’s psychologically dangerous

( Was it Twitter that did for Gordon Brown?)

We have evolved over millions of years to learn not to bore other people with constant updates about what we’re doing,

(I didn’t consult my partner before writing this column)

and we’re throwing it all away

(which is what would have happened if I had consulted my partner)

Twitter encourages monstrous egomania, and the very fact that Fry used Twitter to announce that he was leaving Twitter shows his dependence on it.

(Unlike being an opinionated columnist, of course, Hem Hem)

He was never going to give it up. He’s addicted to it.

(And – finally – did I tell you that I am a self-qualified Doctor able to diagnose from afar)

(Hem-Hem)

Wrapping Up

I really have trouble understanding why some people just do not seem to appreciate the positive side of Twitter, although many of them seem to be general commentators inside the London media bubble.

I suspect that it could be that the main benefits of Twitter (and blogging) have made to make politics and media more permeable, and have made it possible for a far wider group of people to engage in the political debate without going through the media filter.

The point is that if you are inside the bubble and already get politicians reply to your emails in person because you work for an organisation they have heard of, then all of these seem to be unwelcome threats, rather than benefits or opportunities.

Bye-bye media bubble, I hope.

FAQ: What is the difference between monetising content and monetising audience? (etc.)

Another set of questions from a student (based on a discussion I did on Radio 4’s Today programme with Will Hutton) which I am answering in public:

1) What is the difference between monetising content and monetising audience?

What a great question. Monetising content means selling content or, more often, a container of content. So most news organisations sell a ‘newspaper’ as much as ‘news’. Although wire services like PA sell ‘news’ and, sometimes, ‘information’, their clients ultimately re-sell that as a print package. Continue reading

Clay Shirky on Twitter and the social media revolution

Here’s a great interview with Clay Shirky by GRITtv’s Laura Flanders.

Clay Shirky talks about the power of digital networking, and how social media  can do everything from cause revolutions to create whole new political parties when done right.

The simplicity of Twitter, of course, is its genius. It has the power to do so much by doing so little. But that’s not the only thing that’s simple about Twitter. The service itself was only intended to share 140-character messages with the world. Its significance is its evolution. Everything from @replying and retweeting to using hashes and symbols can be attributed to the users. It has brilliantly allowed users to define it – almost entirely. As Shirky points out, “Most of the uses of Twitter were not imagined by the designers of the service – they were managed by the users of the service.”

As Claire Cain Miller wrote in this NYT piece, Twitter exploded to unprecedented popularity by outsourcing “its idea generation to its users.” Continue reading

Local Blog impact on Local Democracy: Somerton Town Council

Local Bloggers are beginning to produce a few good examples of effective scrutiny of Local Councils. In this piece David Keen, who is a Vicar in Yeovil and writes regularly for my Wardman Wire political site, gives an account of a local controversy in the Somerset town of Somerton, which has lead to a number of resignations from the Town Council.

Further, some national commentators are beginning to notice that local blogs have a place in building a better political culture in the UK.

Over to David …

Blogging, Volunteers, and Local Democracy

Somerton is about 12 miles north of Yeovil, nice little place, with plenty of character, and some good local churches. Last week most of the town council walked out. Why? Initial reports suggested that it was all the work of one lone local blog (Muck & Brass), and that they’d got fed up with his criticism of the council.

Some of the reportage:

  1. Newsnight (starts about 19min in, will expire in a couple of days). Slightly patronising. The clip is reproduced on Michael Cricks blog in Youtube format, and above.
  2. Western Gazette (local paper). Love the ‘internet blogger’. Didn’t realise there were other sorts 😉
  3. BBC , which cuts and pastes from the Gazette.
  4. The Mail.
  5. The Times.

Continue reading

Five factors that foster innovation in the online newsroom

I recently heard a newspaper chief editor say something quite shocking. I attended a meeting arranged by the Norwegian consortium New Media Network where the chief editor of the second biggest national tabloid in Norway, Dagbladet, was to give a speech. And believe it or not, chief editor of Dagbladet, Anne Aasheim, said: “I have been a media executive for 20 years now and I must say; it’s more fun today than ever before!”

More fun today than ever before?  Everybody at the meeting knew that Dagbladet has suffered massive losses in recent years – much more than their competitor VG, which is the flagship of Schibsted, one of Europe’s most successful and innovative newspaper publishers, according to The New York Times. Dagbladet is probably the newspaper that has suffered the most in the Norwegian newspaper market in recent years. What could possibly be fun about that? Was Anne Aasheim joking?

Anne Aasheim wasn’t joking. She soon explained what she meant: “When the crisis becomes big enough you no longer just mend things. Your tear everything apart and then you re-construct it. We are now searching for the power to do disruptive innovation. It’s going to be a cut-throat competition to have the greatest power of innovation.”

Then she smiled before exclaiming: “And we are gonna win that competition!”

I thought this was an interesting argument – especially since I have conducted much research in the Dagbladet newsroom during the last four years. Dagbladet is one of those newspapers that always wants to be the first mover. When new technology comes around Dagbladet jumps on it. Dagbladet was the first Norwegian newspaper to launch an online edition, it implemented bloging as the first online newspaper in Scandinavia, etc, etc. Dagbladet’s position in the shadow of the bigger and more successful newspaper VG has forced it to push for innovative initiatives.

The key question for Dagbladet and any other firm that push for successful innovations, is of course: How do you know if a innovative initiative will be a success? I shall not claim that I have the answer to that question (if I did, I would probably be very rich man). However, I have done some research in order to pinpoint the factors that influence processes of innovation in newsrooms. In an article in the current issue of the journal Journalism Studies I argue that there are five factors that affect whether an innovation is diffused successfully or not in an online newsroom:

  1. Newsroom autonomy: are innovative projects initiated and implemented within an autonomous newsroom and with relative autonomy within the online newsroom? (If not, the project is less likely to succeed)
  2. Newsroom work culture: does the online newsroom reproduce editorial gatekeeping or are alternative work cultures explored? (reproduction of “old media” work cultures is likely to prevent innovative initiatives from being successful)
  3. The role of management: is newsroom management able to secure stable routines for innovation?
  4. The relevance of new technology: is new technology perceived as relevant, i.e. efficient and useful? (New technology can be costly and time consuming to utilize)
  5. Innovative individuals: is innovation implemented and understood as part of the practice of journalism?

These factors derive from an ethnographic case study of a process of innovation in dagbladet.no – the online edition of Dagbladet. The findings of this case study are compared to all other research on innovations (or lack of innovations) in online newspapers. This body of research consist of – among many other studies – the research done by Pablo Boczkowsi in his book Digitizing the News: Innovation in Online Newspapers; David Domingo’ Ph.D-thesis Inventing online journalism: Development of the Internet as a news medium in four Catalan newsrooms (which can be downloaded here); Lucy Küng’s When Innovation Fails to Disrupt. A Multi-lens Investigation of Succesfull Incumbment Respons to Technological Disconuity: The Launch of BBC News Online; and Jody Brannon’s quite old, but still very interesting Ph.D.-thesis Maximizing the medium: assessing impediments to performing multimedia journalism at three news web sites (parts of it available on here website).

One last point: Innovation and crisis tend to go hand in hand. Businesses, organisations and nation states alike have always pushed for innovations in times of crisis. There are two reasons for this assumed causal link between recession and innovation, according to an article by Geroski and Walters published in The Economic Journal. First, in times of recession the value of existing rents usually falls, thus making it more attractive for firms to implement new products and processes that hopefully will yield higher returns. Second, to invest in innovations requires a firm to divert resources from activity/production to product development. Such a diversion of resources is more likely to be feasible when the current production is less profitable, e.g. in times of recession.

No wonder why the chief editor of Dagbladet, Anne Aasheim, was so enthusiastic about the opportunities for disruptive innovation…

Guardian makes its comments accessible, SEO friendly and mobile friendly all in one go!

The Guardian has changed its user-generated comment system – moving from a client-side system to a server-side one. (This story was first published here, where you can read a bit more of the background.)

With the old system, once you loaded a story, some javascript would go off and look up readers’ comments and display them. This wasn’t terribly accessibleif you couldn’t or didn’t run javascript, you couldn’t see the comments.

It was also bad for SEO, as search engines couldn’t run the javascript (so couldn’t see the comments). And if your mobile didn’t run javascript (like mine), you couldn’t read the comments either.

With the new system, the comments are just part of the web page, like all the rest of the text.

This is a great change by the Guardian, and not before time. Google has already started to index the text of comments, as this search for some text I left as a comment once shows.

If you notice any problems, they’ve asked you to point them out.

Stop rearranging the deckchairs

If you want to ascribe something importance you traditionally don’t put the word ‘sub’ before it. The immediate message sent by the Broadcasting Sub-Committee’s report on Welsh newspapers is that the subject is not very important. Furthermore, asking the Broadcasting Sub-Committee to report on Welsh newspapers is the political equivalent of asking a veterinary surgeon to replace an elderly relative’s hip.

Today, Assembly members will discuss the report, and Assembly time will be largely wasted in the process. It is a document that contributes very little to the overall debate about the future of Welsh newspapers. This is primarily because any report that attempts to deal with the decline of newspapers but discounts the opportunities of new media so casually is largely useless. It’s like trying to explain to someone how to grow an apple tree, without ever mentioning seeds. You can do it, but chances are it won’t make an ounce of sense.

The headline recommendation of this report would be nothing short of catastrophic for the future of the Welsh media if the UK government were to implement it:

Recommendation 1: The Welsh Assembly Government should make representations to the UK Government seeking assurances that cross-media rules are relaxed to allow the exploration of new partnerships.

The Welsh media is, and has always been, structurally weak. This weakness has been significantly increased by the dominance of media monopolies in Wales. This, in turn, has had a detrimental effect on plurality in the Welsh media and has been a plague on diversity of press opinion. It also means that when one organisation is failing, lots of newspaper outlets suffer.

The Broadcasting Sub-Committee’s recommendation is that rules that restrict media organisations from venturing into other marketplaces, like TV and radio, should be relaxed. This is a truly astonishing recommendation. The desperate problems the newspaper industry in Wales faces have come about, in part, because of monopolies. This report is seeking to extend the power of these monopolies. This is presumably so that they can then ruin broadcast news in Wales as well.

This recommendation is in many ways what we should expect from a report that consulted so widely with local newspaper owners, but never sought to ask them how they thought they might be culpable in the demise of their own titles. It is to be expected that they would ask for more power to branch out into other media and then set about squeezing every last penny from it, with little or no regard for the public service they should provide. What is also striking about this report is that Bob Franklin, an informed commentator and media expert, appears to have been largely ignored.

Franklin, quite rightly points out in the report that cross-media ownership rules are already dangerously close to collapsing in on themselves because media organisations so readily ignore them. He states:

‘…banks are suggesting to media companies that they ignore existing competition regulations which they see as primitive and as not suitable for the digital age because monopolies are understood within geographical boundaries…I think that big financial institutions are recommending a sort of ‘gung-ho’ challenge to existing regulation along the lines of ‘see what they do, call their bluff.’

The report cites the IWA in response: ‘There is something to be said for enabling some of the strengths of newspapers such as the Western Mail and Daily Post to be used to strengthen news coverage on commercial radio.’

Well, there you go then. The problems that the Welsh newspaper industry is facing could be solved by putting Western Mail content and/or journalists on commercial radio stations. Despite using this strange defence against Franklin’s concerns the report then does something very odd. It makes a recommendation that seems directly opposed to the previous one. Recommendation two states that:

The Welsh Assembly Government should make representations to the UK Government seeking assurances that any move to relax regulations relating to cross-media ownership should be accompanied by measures to protect plurality of local media.

This is directly contradictory. It is not possible to maintain plurality in local or regional media when you are reducing the strength of cross-media ownership rules. You either do one or the other, you can’t do both. You either defend the plurality of media or you allow large media groups to own more than one type of outlet.

When AM Huw Lewis made his announcement about the possibility of local newspapers having a stake in digital news channels, it was welcomed as an interesting idea by many. Commentators, on the whole, failed to understand that having more media outlets doesn’t necessarily increase the plurality of perspectives. The Broadcasting Sub-Committee has made the same mistake. Plurality in the media needs to be plurality of opinion, and the recommendation of this report would put that at risk by creating more media outlets that are saying the same thing.

Another of the recommendations in this report is about improving government support for newspaper groups. This, as a suggestion, has two fundamental faults. Firstly, the independence of media from government is vital in any democracy, and cannot be guaranteed if media producers have to apply for government grants. Secondly, and perhaps most importantly, large media corporations in Wales bear a heavy responsibility for the problems the Welsh media is now facing. Giving them a bail out is no better than bailing out bankers. And, of course, as with the bankers there is no guarantee they won’t just screw it all up again.

Despite all of this, there are some good points made in the report. The recommendation that there should be a review of the provision of publicly funded training courses for journalists is an excellent idea. The report also supports the idea of a Welsh Media Commission and/or a forum for discussing the newspaper and broadcasting industry in Wales. This is an important idea which, should it come to fruition, would at least ensure major media issues don’t get swept under the carpet.

However, overall, it says little that is useful. This report ultimately fails because it talks about rescuing organisations that are dangerously out of step and out of touch with developments in their own industry. From Murdoch down, the media world is attempting to come to terms with an enormous shift in an industry that has been largely unthreatened for the best part of 300 years. New media is growing in strength, and the Assembly needs to spend some serious time looking forward towards it, and not just backwards to print.

It would, of course, be remiss to ignore the problems with new media. There are certainly plenty of them. Many popular news websites, for instance, still rely on the prestige and content of the print publications that they are associated with. Online news still only reaches certain social strata, with a large number of those on the breadline not bothering with internet access. Standards in online journalism, with a few exceptions, are often no better than those on local newspapers, with reporters relying on material that is secondary sourced, and rarely bothering to pick up the phone. As much as web 2.0 has contributed in terms of interactivity, an awful lot of user generated content is just rubbish, produced by hobbyists both unpaid and untrained.

These are big problems, but they are not insurmountable, and they are also not the reason this particular report dismisses new media so easily. The report brushes aside any future model of new/old media interaction because it is unable to envisage how this would be cost effective. This is in the main because the majority of newspapers still derive all their profits from the print side. The low value that advertisers ascribe to online placements means that news websites cannot survive by them alone. In short, because it might eat into the enormous profits these corporations, it’s not worth investigating.

There are a number of potential business models for online newspapers. There is the one that argues for subscription-based access to websites. This is, despite what Rupert Murdoch might think, an absolute non-starter. Recent analysis by Media Week showed that in a survey of 2,000 customers, nine out of 10 of them wouldn’t pay for web news.

Another popular model is one based upon using the brand of the newspaper to sell advertising space, cars, houses, upmarket holidays and lonely hearts services. The problem with this last suggestion is that it ignores the fact that the public reputation of many local or regional newspapers is extremely poor these days. Would you use a dating service advertised in your local rag? This approach may work with large national newspaper websites but it isn’t going to work in a local setting.

These difficulties combined allow this report to discount new media solutions with a frightening degree of casualness. They state:

‘The internet seems to be a difficult issue to address for newspaper groups and we did not receive any conclusive evidence from witnesses that it would be able to provide a financially sustainable and complementary medium to newspapers.’

This is difficult to swallow.

The truth about online business models for news websites is that a combination of subscription, newspaper brand endorsement and a savvy approach to advertising will be the model of the future. Large newspaper groups will inevitably adopt these strategies for local news websites and they will, eventually, make money. The trouble is that it will never make them enough money. The reason it will never make them enough money is that they can never make enough money. They are driven entirely and remorselessly towards ever greater profit. This is the difference between putting your readers first, and putting profit first.

Maybe we should be asking ourselves if we want these monoliths to continue running the local media for profit. Perhaps it would be better to have organisations whose bottom line is not the bottom line; who are doing it because they believe in the importance and values of local news, and not in how much revenue they can squeeze out of the punters.

This is why this report is such a massive failure. Of course, WAG needs to show willing in terms of the newspaper industry, and job losses are a real concern, but it also needs to start looking forward. And, most importantly, it shouldn’t be stepping in with recommendations to save organisations that have already failed by relaxing rules that are there to protect our media from being destroyed wholesale. Local newspaper owners have a public duty and they should not neglect that. If they do, they should not be surprised if they become obsolete.

On the whole people do not become journalists for the money. In fact, you would be mad to. Most do it because of – dare I say it? – higher values. The abandonment of those higher values in favour of profit chasing has done irreversible harm to our old media, and it should not be allowed to happen again in this new era.

The question of whether these bloated, faceless, mass-media corporations, are the ones who should be spearheading the future of local news is, to put it politely, a no-brainer. They shouldn’t be allowed anywhere near it. Key in the online news-environment, as anyone who has ever spent a day knocking about it will tell you, is quality. The degradation of local news, by owners who have neglected and battered their own titles year in and year out with cutbacks and a desperate drive for ever greater profits, demonstrates just how unfit these companies are to take new local journalism forward.

Hopefully in today’s debate someone will talk about the importance of new media and Assembly investment in the future of new media in Wales. Though it is doubtful they will.

It is time, therefore, that a grass-roots movement of journalists with a hyper-local approach had a go at cracking this. It’s also time the Assembly recognised the opportunity and thought about ways of encouraging it.

We should stop looking to those who ruined our local media last time to fix it temporarily, only to go and ruin it again. They have had their chance and they’ve made their money.  It’s now somebody else’s turn.

****

Rob Williams is a digital sub-editor at The Independent Online.

He is the author of The Mabiblogion a blog about Welsh Media and Politics

Article first published at waleshome.org

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Growth of Newspaper Twitter accounts running out of steam

English national newspaper Twitter accounts continue to grow – but at an ever slower rate, according to the latest figures for the 130 accounts I’m tracking:

The detail

These 130 accounts had 1,801,811 followers on November 2nd, up by 137,568 from 1,664,243 on October 1. Of that increase, 95,007 (or 69%) was for the @guardiantech account (which benefits from being on Twitter’s suggested user list).

(NB the Telegraph has renamed its @TelegraphScienc account, so this month I’ve restated October’s figures to be for 130 accounts – I thought it had deleted it when I downloaded the latest figures.).

The biggest mover was @MirrorFootball, up 11 places to 81st (from 455 to 809 followers), suggesting the Mirror is finally making some use of Twitter (most of its other accounts are near the bottom – and only appear to have moved up a place due to the demise of the Telegraph’s Science account).

The full spreadsheet is here or you can see the iframe below.