Was the campaign against Jan Moir that crashed the PCC website “heavily orchestrated”? Jan Moir herself thinks so. Was it “organised”? The deputy editor of the Telegraph said it was.
If this was the case, who was organising this? “The big gay who runs the internet“? Stephen Fry?
And what do they mean by organised?
Let’s start with 3 definitions:
- Functioning within a formal structure, as in the coordination and direction of activities.
- Affiliated in an organization, especially a union.
- Efficient and methodical.
Of the 3 descriptions, the only one that might apply in this case is the third, and here’s the rub. Imagine the Jan Moir fuss in a world without Twitter: here’s how it unfolded:
- Some people read the Jan Moir article and are offended; they forward it to their friends to express disgust.
- People complain to the PCC. They also complain to advertisers.
- After a while the expressions of disgust reach a celebrity, and a columnist.
- The celebrity mentions the article during a public appearance; the columnist writes a column about it. The columnist mentions the parts of the Press Complaints Commission code that the article breaks. Politicians pick it up too.
- More people complain. They also complain to advertisers.
- The ‘offence’ over the article now becomes a story in itself; the celebrity angle is key to selling the story.
- More people complain. They also complain to advertisers.
In a world without Twitter the above might unfold over a series of days. The difference in a world with Twitter is that the above process is accelerated beyond the ability of many people to see, and they think Step 4 is where it begins.
But why does it matter if it’s organised?
But of course this isn’t about definitions, but about the discourse of what ‘organised’ means in this context. It means ‘not spontaneous’; it means ‘not genuine’; it means ‘not valid’.
Although different people may have different (oppositional, negotiated) readings I would argue this is the dominant one, where the discourse of ‘organised’ is being used to marginalise the protests. I will make a bet here that the PCC use that discourse in how they deal with the record numbers of complaints.
Stef Lewandowski hit the nail on the head when he said that it sounded “like the argument from design applied to social media”.
Help me investigate this
But what would be really interesting here is to test the hypotheses against some evidence: I want to see just how organised the ‘campaign’ was. How important were the celebrities and the formal organisations?
I’m using Help Me Investigate to see if we can work out what level of organisation there was in the campaign. So far, thanks to Kevin Sablan we have a key part of the evidence: all the #janmoir tweets since October 14. And some suggestions on how to analyse that from Ethan Zuckerman (who’s been here before): “grab all #janmoir tweets, do word freq. analysis esp on RTs, look to see if it’s grassroots or one instigator, amplified…”
If you need an invite, let me know.
And if you have any ideas how you can measure the organisation of a campaign like this, I’d welcome them.
Online Journalism Blog 