Category Archives: online journalism

Are we too hung up on non-linear storytelling?

I had started to have my doubts. The success of online video suggested that people still wanted a linear ‘broadcast’ experience online. Now, research published on the Online Journalism Review (“Navigating slide shows: What do people choose when every choice is possible?“) finds that people using online slideshows overwhelmingly choose the linear ‘next’ navigation over non-linear alternatives, and asks: “Is the linear orientation to looking through material so hard-wired into our media usage that it is, and will continue to be, the preferred way to take in media?”

“Even when it was visual information – as this was – and did not logically need to follow a narrative thread – people preferred to move through in the order it was presented. What does this observation tell us about innovation in digital storytelling and our audience’s tolerance for new design paradigms.”

With some basic information absent, it’s difficult to answer that question. How old were the subjects? How web-savvy?

There’s another point: the linear options were more visible than the non-linear ones. How would they respond to other designs? Isn’t the ‘slideshow’ medium itself linear, compared to, say, a video gallery?

That aside, this is much-needed research in an area we could do with exploring further.

Exhibition of online journalism (and some other stuff but let’s ignore that)

As the 2006/07 academic year draws to an end, the journalism students at UCE Birmingham have to show off their work at a final year exhibition of all media students’ work. How do you ‘exhibit’ journalism? That’s the challenge.

This year we’ve had three projects involving online journalism: the first was a news magazine and website aimed at 11-14-year-olds – ‘4 You‘. The second, a website to support a television news production, UR-Central, aimed at “under-represented communities in Birmingham”. And the third (not yet finished), is a blog-based service around disaster-related news.

The two that are now finished both had their strengths and weaknesses. UR-Central suffered, it appears, from the common problem of ‘production team not communicating with web person’. The resulting website is patchy, with some empty areas where ideas are suggested but not built. But there’s some Flash video, slideshows, a forum, and feedback opportunities.

The team behind 4 You were much better organised. One member built a content management system, incorporated feedback forms, games, a live weather feed, and a messageboard; there were image galleries, with invites for users to submit content; they blogged during the ‘live’ week (some better than others); and they even produced podcasts.

Particularly clever was the use of hyperlinks and the ‘title’ tag to explain concepts such as ‘Foreign secretary’ to a young audience. There are calls for readers to engage and contribute throughout, and promotion of the printed product.

If you want to see more of these and other projects in journalism, design, photography, television, radio, PR and new media, the exhibition takes place in Birmingham at Gosta Green, Corporation Street from Thursday June 21 to Saturday June 23. The students have set up a Facebook page on the event and, it seems, a media exhibition website too.

And what prompted me to write about all of this? Matt King, top class online journalist that he is, wrote on my Facebook wall to shame me into blogging about it. Clever man.

The Lofi Podcast: Should newspapers bother with video journalism?

It’s been the big trend of the last 12 months, with every newspaper rushing to slap video onto its website – with varying results. But given the stretch on resources, should newspapers be doing video at all? And why are they doing it so badly, so often?

I took advantage of the latest Association for Journalism Education (AJE) conference (“Convergence, and how to teach it”) to discuss the issues with two people who’ve been training the new breed of video journalists – Andy Dickinson of the University of Central Lancashire and Andy Price of Teesside University.

The result is the first Online Journalism Blog ‘Lofi Podcast’ (recorded on a digital dictaphone, and edited using Audacity). It’s not the BBC, but there’s 26 minutes of informed discussion ranging from problems with the term ‘video journalism’ to why newspapers started doing video in the first place, and whether they should keep on doing it now. Here’s the link:

http://media.switchpod.com/users/onlinejournalist/ojPodcast01_videojournalism.mp3

How easy is it for your readers to tip you off?

Here’s a case study in making it easy for your readers to tip you off.

Earlier today I was sent a link to a YouTube clip of former Bolton Wanderers and Villa midfielder Sasa Curcic, made up of clips from the Serbia, Bosnia and Herzegovina and Montenegro version of Celebrity Big Brother, in which he was competing.

A quick Google later, and I discover that not only has he been competing – he actually won the thing this week.

Spotting a quirky story when I see it, and being the nice journalist that I am, I decided to inform the Bolton News and the Birmingham Mail – but through their websites rather than through personal contacts.

The difference in accessibility is interesting: the Bolton News make it easy for people to contact them, with a range of contacts on a ‘Contact Us’ page. The Birmingham Mail, on the other hand, is not so straightforward. Being part of the ‘icBirmingham’ site means you have to drill down to the Mail section, and then the less obvious ‘About Us’ page.

So I email both sports editors, and see what happens.

Within three hours, the Bolton News has a story up – ‘Former Wanderers star wins Big Brother‘. The Birmingham Mail… well, I wait with bated breath.

So, two lessons: have a very obvious ‘contact us’ link on your news site – and secondly: when you report a tip-off story like this, credit the tipster at the end*, or send an email to let them know their tip was appreciated. If you’re looking to engender a sense of community, and build relations, you need to give something back to reinforce that behaviour.

*UPDATE: Turns out I was credited – on another page. Thanks to Chris Sudlow for letting me know (see comment), and credit for being savvy enough to monitor incoming links.

Speech to Trinity Mirror Midlands

I’ve been at it again. Last night I presented a speech to editors and ad directors at Trinity Mirror Midlands (Birmingham Mail and Post, Coventry Telegraph, Sunday Mercury and various weeklies throughout the region). Given that they’d been exploring digital ideas all day I tried to keep it light to begin with – so the linked Powerpoint below begins with a mock awards, with the more hard hitting stuff coming after.

The hard-hitting stuff consists of lots of pithy phrases – the headlines were:

  • It’s no longer about content, it’s about services
  • It’s no longer about publishing, it’s about communication

I talked about how the news industry is having to shift from a 19th century production-based system to a 21st century service-based industry, and how online advertising alone is not going to plug the gap left by dropping print revenues (a number of new business models are covered that may provide other sources of revenue).

And I tackled this common phrase that the newspaper is now ‘one of many channels’. I think that’s still a ‘broadcaster’ mindset, and that instead we should think of print as ‘one way of helping people communicate’.

And I revisited some of the elements from my Vienna speech about the strengths that journalism needs to play to: investigative journalism, database-driven journalism, interactive journalism, and multimedia journalism; and reader-driven forms such as wikis and crowdsourcing.

Here’s the PowerPoint. Comments welcome.

Speech to Trinity Mirror Midlands

Speech to the 8th Vienna Globalisation Symposium

Last week I was in Vienna speaking to the most diverse audience I’m ever likely to address: 120 or so people from organisations including the European Commission, Amnesty International, the European Space Agency, the United Nations, Princeton University and the World Trade Organisation, as well as students from universities in Serbia, Ukraine, Italy, Poland, Germany, Austria, and America.

They were there to attend the Vienna Globalisation Symposium, and I was speaking as part of the first panel, on ‘Web 2.0: The return of the internet’. The topic of the presentation was Blogs and journalism – click on the link for the Word document. It’s 15-20 minutes long. I may upload audio and/or video later.

Guardian wins the Blair coverage battle

Blair resignationThe Guardian’s new site has gotten off to a great start, with impressive coverage of the Blair resignation. Alongside the main story is lengthy promotion of audio, galleries, video, interactive and analysis. The depth of treatment backs up Mark Porter’s point that the new design “allows us to respond dynamically to events, by varying the layout as the news agenda develops.”
Blair resignationThe Telegraph’s treatment is much smaller, giving the impression of less depth…
Blair resignation…and The Times is pretty similar. The tabloids’ treatment is even smaller, although their editorial agenda is obviously different.
Blair resignationSky is worth a look, though- their new design gives the capability to add a story to the main navigation – so ‘The Blair Years’ becomes an option alongside ‘Sport’. This is a screengrab of the Blair Years page, not the homepage.

What makes a good Podcast…tips and tricks

Steve Hill picks apart The Sony Radio Academy Awards podcast award comments for the following tips:

1. Have “pace and energy”
2. Capture “the intimacy of internet radio”
3. Choose a niche which would “never be accommodated on a mainstream radio station”
4. “First-class radio production techniques”
5. “Have an intelligent and witty tone”

Why can’t newspapers get linking right?

Most newspapers have had websites for a decade now. They’ve gone from shovelling print content onto a webpage to hosting video bulletins and podcasts, blogs and galleries, and even social networking.

And yet they still can’t seem to get one thing right: linking.

Take one basic story from this weekend that’s very close to my heart: the resignation of Bolton Wanderers boss Sam Allardyce. The club announced the resignation on Sunday afternoon with two statements: one from the chairman, and one from Sam himself. The coverage in most newspaper websites at the time consisted, essentially, of extracts from those statements plus a little history from the journalist. It was clear there was no extra information to be had.

In a story like this – bread-and-butter press release/statement material that fills a large proportion of newspapers and news websites – you would expect a link to the original material. Yes..? Well here’s a rundown:

So much for the new transparency in online journalism. So much for linking to your sources – or, indeed, to anything outside of your own site. So much for Jeff Jarvis’ column this week that argues “during big news stories … the role of the journalist now [is] to link, it seems.”

Linking is, of course, central to the web. It is the point. There was a period, years ago, when some website owners were afraid of including external links because they feared people would leave their site. Then they realised that links are a selling point of your site: your ability to provide helpful links elsewhere is part of what brings people to your site in the first place.

It’s one of the reasons blogs are so popular: they link profusely, habitually, and easily. And people come back again and again for more.

So please, stop pretending you’re some great newshound with access to the chairman and manager of Bolton Wanderers. You read the statements on a website we can all access. Save us the trip to Google and give us the links, please. Then we might just come back next time for more.

ABCNews.com relaunches with citizen journalism

ABC News May 1 07Another day, another relaunch. Micro Persuasion reports on the ABCNews.com relaunch:

According to Michael Clemente, Senior Executive Producer, the new site, which it launched last night, is designed to harness the power of what they call “citizen reporters.” Viewers and readers can now help ABC help report the news by feeding in news and leaving comments. The new site also supports video uploads from cell phones and video cameras, some of which will make it on to air.”

It’s pretty snazzy looking, if a little overloaded with navigation. The option to click on a story or photos or video or even ‘full coverage’ is a nice touch, but it’s a missed opportunity for the most part when compared to other relaunches.