Tag Archives: chat

How journalists manage information: from leads to stories

Venn diagram: Feeds, contacts and archives

Tools for managing feeds, contacts and archives are merging

5 years ago I wrote about a network infrastructure for journalists working online. I explained how RSS readers, social networks and social bookmarking were being increasingly used to improve on the roles that newswires, contacts books and archives played in the traditional newsroom.

Well here’s an update: not only is that infrastructure now a reality, but it has become much more complex. And as these tools have become more widely adopted it has shifted the focus on information management from the institution to the individual journalist. Continue reading

Google’s creepy Allo assistant and our rocky relationship so far

where-do-you-live

After playing with Allo’s chat prompts for those too lazy to write their own texts, I began to play with the in-conversation Google Assistant bot. Here are the highlights:

1. You can use the assistant without giving it permission

Whereas other chat apps like Telegram and Facebook Messenger make it possible to interact with bots, Google is making bots central to Allo. Specifically, the Google Assistant.

When you first open the app you are introduced to the assistant. It wants to help, it says, but it will only do so if you agree to give it a whole bunch of creepy permissions. Until you give it those, it will not answer any questions directly. Continue reading

Hello Allo: the first 12 things I learned about Google’s new chat app

very-true-indeed

Google’s new chat app Allo is out in the UK, and I’ve been playing around with it.

There are two key artificial intelligence (AI) features that stick out in the app: firstly, the ability to interact with bots (the Google Assistant, which I’ve written about in a second post here), and secondly the way the app suggests responses while you chat.

I took screenshots during my first conversations using the app to see how the AI algorithms were set up before it had begun to learn much from my behaviour. Here are the highlights… Continue reading