Mapping global events in a local way: BBC Dimensions

BBC Dimensions

This is one of the best BBC projects I’ve seen in a while: Dimensions maps key events, places and things such as the Pakistan floods, the Gulf oil spill and the Afghanistan-Pakistan border – over your postcode.

It’s a simple idea, but hugely effective.

The prototype comes not from the corporation’s News arm – it was commissioned by History. Commissioning Executive for the Multi-Platform Team Max Gadney writes:

“Our challenge was to make it relevant to audiences.

“This is a common desire. Commissioning editors often want stuff ‘made relevant’ – TV producers might translate this as putting a celebrity in it – one we can relate to (Who Do You Think You Are does this very well). How does digital media make something relevant?”

Currently this is a prototype, so feedback is welcomed. I hope that News will be rubbing their hands at the potential applications and making their own suggestions for improvements on those lines.

For once we may be able to stop comparing things to the size of Wales. Unless, of course, you have a Welsh postcode.

Internet use in the UK – implications from Ofcom's research for publishers

Apart from photo sharing and social networking, most internet users have little interest in UGC

UPDATE: The Office for National Statistics has also released some data on internet access which paints a more positive picture. Their data puts the numbers who haven’t been online at 18%. And 45% had accessed the web on the move .

I’ve just been scanning through the internet section of Ofcom’s latest report on The Communications Market 2010. As always, it’s an essential read and this year the body have done a beautiful job in publishing it online with unique URLs for each passage of the document, and downloadable CSV and PDF files for each piece of data.

Here are what I think are the key points for those specifically interested in online journalism and publishing: Continue reading

Online journalism and the promises of new technology PART 5: Multimedia

In this fifth and second to last part of this series I’ll review the research on how and to what degree multimedia is utilized in online journalism.

Previous parts of this series have focused on the revolution that never happened (part 1); how to define the three main assets of new technology to online journalism — interactivity, hypertext and multimedia (part 2); the research on the use of hypertext in online journalism (part 3); and the research on online journalism and interactivity (part4).

Content analysis studies

As with hypertext and interactivity, most studies of multimedia in online journalism rely on content analysis of websites. Tanjev Schultz (1999) found that only 16 percent of online newspapers in the US had multimedia applications in the late 1990s. Two more qualitative oriented content analysis studies revealed similar lack of multimedia (In the US, Canada and the Netherlands: Nicholas W. Jankowski and Martine van Selm (2000); In the US: Wendy Dibean and Bruce Garrison (2001) (only excerpt available for free)).

Jankowski and van Selm concluded that of all supposed added value facilities of online journalism multimedia “is perhaps the most underdeveloped” (2000, p. 7). However, online news sites affiliated with TV stations were more prone to utilize multimedia according to the same study. Yet, in a more extensive investigation of TV broadcasters’ online news sites in the US (pdf available), Mary Jackson Pitts (2003, p. 5)  lamented: “[t]he majority of stations provide text-only stories, thus failing to use the multimedia capabilities of the web”.

In their extensive investigation of European online journalism, Richard van der Wurff and Lauf (Eds) (2005) found that print newspapers were as much about multimedia as online newspapers (this study is not available online). Thorsten Quandt (2008) (only abstract available for free)  found that 84.5 percent of the 1600 stories he analyzed in 10 online news sites in the US, the UK, Germany, France and Russia were strictly text-based.

In Scandinavia, Martin Engebretsen (2006) (pdf available) found that online newspapers used a bit more multimedia, but still not more than found in previous studies in the US. Daniela V. Dimitrova and Matt Neznanski’s (2006) study of the coverage of the Iraq war in 2003 in 17 online newspapers from the US and elsewhere showed no increase in the use of video and audio in the US newspapers compared to Tanjev Schultz’s study published seven years earlier. Furthermore, they found minimal difference between the international and the US online newspapers (slightly more use of multimedia in the US online newspapers). However, Jennifer D. Greer & Donica Mensing (2006) (book chapter partly available through Google books) found a significant increase in multimedia use during the same period (1997-2003) in their longitudinal study of online newspapers in the US.

Interviews and surveys

Studies relying on interviews and surveys with online journalists and editors reveal some of the possible reasons for the lack of multimedia in online journalism found in the content analysis studies. According to Michele Jackson and Nora Paul (1998) (the US) and Christoph Neuberger et al. (1998) (Germany) online journalists and editors had a positive attitude towards utilizing multimedia technology, but problems related to lack of staff, inadequate transmission capacity and other technical issues obstructed the materialization of multimedia content.

Later studies indicate that online journalists and editors downscale the value of multimedia content: Thorsten Quandt et al. (2006) (only abstract available for free) found that multimedia was considered to be the least important feature of web technology for online journalism. John O’Sullivan (2005) found similar results in his qualitative interviews with Irish online journalists (only abstract available for free). Niel Thurman and Ben Lupton interviewed 10 senior editors and managers affiliated with British online news providers and found that the general sentiment was that “text was still core” (2008, p. 15). However, in his PhD dissertation (which is not available online)  Arne H. Krumsvik, in interviews with CNN and NRK (Norwegian public broadcaster) executives, found a much more positive attitude towards multimedia than towards interactivity and hypertext (2009, p. 145). And in a recent case study of multimedia content on the BBC online (only abstract available for free),  Einar Thorsen concludes that video content has increased tremendously (Thorsen, 2010).

User studies

There are not many studies that investigate the users’ attitudes towards multimedia news online.  In an experimental study (pdf), S. Shyam Sundar (2000) found that those who read text-only versions of a story gained more insight into the topic of the story than those who read/viewed multimedia versions of the same story. Hans Beyers (2005) (pdf) found that only 26.4 of the Flemish online newspaper readers in his survey thought the added value of multimedia was an important reason to read online newspapers.

Multimedia summarized

To summarize the findings of the research on multimedia in online journalism deriving from the techno-approach, it seems that multimedia remains the least developed of the assets offered to journalism by Internet technology. Online journalism is mostly about producing, distributing and consuming written text in various forms, even though some recent studies describe an increase in the use of especially video. This falls in line with the general increase in online video watching described in a recent Pew Internet report. However, it seems that online news sites are struggling to cope with multimedia.

In the last part of this series I will conclude on what we might learn from the research on the utilization of hypertext, interactivity and multimedia in online journalism. Might their be other ways of understanding the development of online journalism then through the lens of technological innovation?

Are Android phones the best option for journalism students?

[youtube:http://www.youtube.com/watch?v=8ADwPLSFeY8%5D

A few months ago I was asked what sort of mobile phone I would recommend for a journalism student. Knowing how tight student budgets are, and that any choice should have as much of an eye on the future as on the present, I recommended getting an Android phone.

The reasoning went like this: iPhones are great at certain things, and currently benefit from a wider range of applications than other mobile phones. But the contracts are expensive, the battery life poor, and Apple’s closed system problematic, for reasons I’ll expand on in a moment. Continue reading

5 tips on data journalism projects from ProPublica

A few months ago I heard ProPublica’s Olga Pierce and Jeff Larson speak at the Digital Editors Network Data Meet, giving their advice on data journalism projects. I thought I might publish notes of five tips they had here for the record:

1. Three-quarters of the top 10 stories on the site were news apps

Online applications prove very popular with users – but they are more often a landing page for further exploration via stories.

2. When you publish your story, ask for data

Publication is not the end of the process. If you invite users to submit their own information, it can lead to follow-ups and useful contacts.

3. Have both quantitative and qualitative fields in your forms

In other words, ask for basic details such as location, age, etc. but also ask for ‘their story’ if they have one.

4. Aim for a maximum of 12 questions

That seems to be the limit that people will realistically respond to. Use radio buttons and dropdown menus to make it easier for people to complete. At the end, ask whether it is okay for the organisation to contact them to ensure you’re meeting data protection regulations.

5. Share data left over from your investigation

Just because you didn’t use it doesn’t mean someone else can’t find something interesting in it.

The New Online Journalists #9: Amy McLeod

As part of an ongoing series on recent graduates who have gone into online journalism, Amy McLeod talks about her path from the BBC to setting up a website offering graduate advice.

I had no idea that I wanted to be a journalist when I left university; I graduated with a degree in Politics, Philosophy and Economics from St Edmund Hall, Oxford University in 2008.  I had, however, made a number of short films which served as a useful starting point and got me work experience for the BBC.

Once in the building I talked my way into the current affairs development department and found myself working as a journalist.  I heard about the intriguing future plans for BBC content management and worked alongside Phillip Trippenbach, who was responsible for multimedia development – he made me realise the enormous potential that digital technology provides.   Continue reading

The New Online Journalists #8: Ed Walker

As part of an ongoing series on recent graduates who have gone into online journalism, online communities editor Ed Walker talks about what got him the job, what it involves, and what skills he feels online journalists need today.

I graduated from the University of Central Lancashire School of Journalism in 2007 with a BA (Hons) first-class in Journalism. I specialised in online journalism in my final year and was taught by the digital yoda that is Andy Dickinson.

As part of my degree I was taught how to do HTML/CSS, built websites from scratch, shot video, chopped up audio, used RSS feeds for newsgathering, wrote stories, blogged using WordPress, used content management systems and all that lovely stuff.

During the course it was obvious that you needed real experience – not just Microsoft Word-submitted stories to a lecturer – to get on in the industry. I started writing for my student paper, Pluto, as soon as I arrived – it was then in a monthly magazine format – and was part of the team that turned it into a fortnightly newspaper.

In 2005 we took the paper online for the first time with Pluto Online and I moved up to Assistant Editor before winning the election to become editor for a year.

We had some good splashes, with two stories going national, and we picked up two awards at the Press Gazette Student Journalism Awards 2008: the Scoop of the Year for an undercover investigation into an essay writing company run by a UCLan student; and one of our reporters picked up Student Reporter of the Year. Continue reading

Research: the limits of social networks for organising the social

Ulises Mejias has written a wonderful paper (subscription required) on how social networks don’t just enable participation – but limit them. Or as he asks: “Whether social network services engender publics (where opinion can be expressed freely) or masses (where opinion can be expressed freely but is not realised in action)”.

It’s a fascinating counterpoint to the ‘revolutionary’ rhetoric (think Twitter and the ‘Iran revolution’) that surrounds so much writing on social networks.

If you’re able to get hold of a copy, I recommend reading the paper in full, as there’s far too much of interest to summarise here. But if you can’t, here are some of the points that Mejias makes: Continue reading

The New Online Journalists #7: Dave Lee

As part of an ongoing series on recent graduates who have gone into online journalism, Dave Lee talks about how he won a BBC job straight from university, what it involves, and what skills he feels online journalists need today.

I got my job as a result – delightfully! – of having a well-known blog. Well, that is, well-known in the sense it was read by the right people. My path to the BBC began with a work placement at Press Gazette – an opportunity I wouldn’t have got had it not been for the blog. In fact, I recall Patrick Smith literally putting it in those terms – saying that they’d never normally take an undergrad without NUJ qualifications – but they’d seen my blog and liked what I was doing. Continue reading

Let us record what happens in our courts – comment call

UPDATE: You can vote to repeal the ban on recording court proceedings here (Thanks to Alistair Kelman in the comments)

Heather Brooke is calling for a campaign to allow recording in UK courts. I agree. In the comments below, let’s talk strategy.

Meanwhile, here’s some of the background from Brooke’s related blog post:

How:

“The simple answer is to allow tape recorders for all: no party is disadvantaged and an ‘official’ recording is there for checking. This is how it works in other countries. But this is to ignore the root objection of the courts: that they are losing control of how court proceedings are presented to the public.”

Why:

“You might like to know whether the builder you’re going to give your keys to has any convictions for theft or if the company you’re about to do business with has a report for fraud. Tough. This information is not a click of a button away. Instead you’ll have to know the details of the case before you can call up any records – even though it’s the existence of cases that you’re trying to find in the first place. It’s Catch-22. If you do know the details of the case you’re then forced to undergo a tortuous and tedious process which involves battling a raft of petty officials across a number of court offices all for the simple purpose of accessing information that is supposedly public.”

And what:

“There are three main things that would make the courts useful to the general public:

  1. knowing by name who is using them (the court list);
  2. why (the particulars of claim);
  3. the result (the verdict, sentence or settlement).

“Yet trying to get any, let alone all, of these is fraught with difficulty.”

So: strategy. To kick things off, I’ll give you 3 starters:

Come up with some better ideas than that, and we’re somewhere.

Meanwhile, to spread awareness of this, why not tweet about this with the hashtag #opencourts (UPDATE: Also #courtrecord thanks to @JackofKent)